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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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And whomever helped said they reimbursed me and will get a refund in a few days.
Was useful service and when not needed they quickly closed my account. I appreciate the immediate and efficient service.
I had ordered a report, everything was straight forward, no games. When I no longer needed their services, they were very easy to work with to cancel. Will use again if the need arises in the future.
Signs you up for bulk, when not asked, but refunded when complained.
Cancelation was fast.
I'm not sure how I subscribed for a monthly charge.
I just need to know what my property was worth but the report was outdated and not usefull at all.
The report still had my property with a home on it. Hurricane Ida took the home away.
I want to sell the property but don't know how much to sell it for.
Representative from propertyrecord.com was more than willing to help w an issue I had regarding my purchase. They resolved the problem promptly and gave me piece of mind!
Thank you for great service!
I was being billed monthly for something I didn't sign up for.
First of all your website is difficult and confusing. I on accident signed up for a continual monthly service but what I was trying to do is just get information one time on my home.
Thankfully, the person helping me was very kind and informative on getting me removed from the monthly charges. It was fast with no hassle.
I was impressed by how quickly they responded and they got all the information to me asap!
I ended up being charged every month and reached out to customer service and they promptly closed my account and refunded me. Great service!
I got charged for this account even though i had canceled my subsctiption. I chatted with a representative and it was taken care of immediately!
I ordered a property report and received it within a few minutes. Then, a week later my credit card was charged an extra $20 because I inadvertently checked a wrong block on the app. Sent an email to Andy, who promptly replied and would credit back the $20 (no questions asked)
I ordered a record for a property we where looking to buy. Fast, quick and efficient. Customer service is spot on and fast. Didnt have to wait, faster than AOL! Lol. Great to deal with.
Property Record had exactly what I needed to search property records
I needed verification that charges would cease after closing my account and the agent was very helpful.
I had the pleasure of speaking with Amy. She helped me swiftly and the topic I was needing help with was acquired with ease.
Sarah was a great help she was to the point and helped me
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: Hi Michael, Please contact us at support@propertyrecord.com and put 'Refund' in the subject line. We will immediately refund your order. The Support Team
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.
Hi Harley,
If you haven't received your refund yet, please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team