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PropertyRecord.comReviews 756

4.0

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From the business

Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
82
value
86
quality
87

We monitor reviews for authenticity

Texas
1 review
2 helpful votes
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Fraudulent charges!
March 13, 2023

They claimed they charge $1 for the report and ended up charging $23.95! Avoid this bull$#*! company!

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Karmen J. PropertyRecord.com Rep
over a year old

Hello Mackenzie,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Wisconsin
1 review
2 helpful votes
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Scam Scam Scam!
February 28, 2023

Total Scam. Every thing I have experienced with these confirms they are a scam. Stop these scammers. I do not recall setting up any account with these people. The staff were not so helpful, when I told them that I was charged almost $250 for a service which I have not received. She said she will cancel the account but only refund me for the last 4 - 6 months, so I am still out 4 months of payments I did not authorize. I don't remember setting up an account, have no record of user-name/password, so can't contact the company to close it. But I'm sure my bank will know how to deal with this scam when I go to see them tomorrow.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2023
Karmen J. PropertyRecord.com Rep
over a year old

Hello Harshavardhan,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Illinois
1 review
3 helpful votes
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Overcharging
December 31, 2022

This advertised that it would be $1 for a property search. I only needed to look up one property. They charged my account for $23 and some change. I called and requested a refund I was told they will not give me a refund because I used the service and that I could look up to 25 properties. This is a rip off… I suggest to use neighbor who they charge $1 and give you a 7 day trial then after 7 days if you don't cancel you will pay a monthly fee. Property record.com needs to reevaluate your policy.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 31, 2022
Michigan
1 review
0 helpful votes
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Fraud
August 24, 2022

My order basket was the $1 report that was advertised, the credit card charges were $23.95. Waited on hold to here the well rehearsed message that I'd misread the webpage.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hello Chuck,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Michigan
1 review
0 helpful votes
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The property record displays information on the screen. It can not be downloaded to our desktop for future records.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hello Majid,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Florida
2 reviews
0 helpful votes
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"Data
May 6, 2022

"Data Provided was definitely what I needed!"im satisfied of the record and the data, thanks so much

Date of experience: May 6, 2022
Nevada
1 review
0 helpful votes
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I feel this web site is very useful. Might want to add tax info showing if this property owner is a Military vet entitled to a tax break.
Also info on exact property lines showed perhaps by gps overlay would be great. I bought property, no I am going to have to pay to find my exact property lines. I should have done this at purchase but forgot.

Date of experience: May 6, 2022
Illinois
1 review
0 helpful votes
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I am a first time user of this rather outstanding site. I found the site to be a wealth of information with easy access and seems to be very user-friendly.

Date of experience: May 5, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hello Robert,

We’re so grateful that you took the time to share your feedback with us and we are happy that we were able to provide the details you needed. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen
CS Manager
PropertyRecord.com

Indiana
1 review
0 helpful votes
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Home review
May 4, 2022

The information provided didnt include the actual bedrooms or baths assigned to the home. This is a 4 bedroom, 2 1/2 bath home. Because the information is incomplete, it gives the viewer less than accurate information. It would be nice if the home was reported appropriately.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hello Lee,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Florida
2 reviews
0 helpful votes
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Overall the site was conclusive, although the name I was seeking was missing. Contacted the tax appraisal's office who explained my concern. I give it a 4.5...

Date of experience: May 4, 2022
Delaware
1 review
0 helpful votes
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This sight was spot on with information. Easy to understand and use the site. Found out everything I needed to know.

Date of experience: May 2, 2022
California
2 reviews
0 helpful votes
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Okay Review
April 30, 2022

Review was fine but I wanted the APN number and it does not provide that. Otherwise, its a thorough report.

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Very Informative!
April 30, 2022

This has been very helpful. Lots of facts and figures that apply to legal and necessary information I need to accomplish my probate case. And $1 is a great deal! Thank you very much!

Date of experience: April 29, 2022
Colorado
1 review
0 helpful votes
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I have used a number of these sites, this one was particularly easy to read and easy to request the information. I would highly recommend them.

Date of experience: April 29, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hi Roberto,

We’re so happy to hear you had a great experience with PropertyRecord.com. Thanks again, and we hope to serve you again soon.

-
Karmen
CS Manager
PropertyRecord.com

Oregon
1 review
0 helpful votes
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Great Review.
April 28, 2022

I was very pleased with the report and customer service. Thanks so much for your valuable service and detailed report.

Date of experience: April 28, 2022
New Jersey
1 review
0 helpful votes
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Norman Eggert
April 28, 2022

Good review. Nothing to add. Great review. Now is the time to review this review. It is a good review.

Date of experience: April 28, 2022
Virginia
2 reviews
0 helpful votes
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Excellent Service
April 28, 2022

Excellent Service just pay 1 USD and you will find everything related your home you want to buy or you want to sell

Date of experience: April 28, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hi Nino,

Thank you for your sharing your experience with our service and we are happy that we were able to provide the information you needed. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen
CS Manager
PropertyRecord.com

California
1 review
0 helpful votes
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Hoping for more
April 28, 2022

I actually thought I would get more information, like the status of the property tax payment, the zoning, etc. But I did get the owner's name, so I'm thankful for that.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2022
Karmen J. PropertyRecord.com Rep
over a year old

Hello Sheron,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Minnesota
1 review
0 helpful votes
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Confusing
April 28, 2022

I went on this site to find the amount of my personal property's assessment amounts - this is for people looking to buy my house. The information is also significantly wrong.

Date of experience: April 27, 2022
Tennessee
1 review
0 helpful votes
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Love it; I will continue using it. Easy to use, super inexpensive, and lots of great information for beginners like me.

Date of experience: April 27, 2022