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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.
The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.
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I was able to get to the correct sight quickly. It was very easy to navigate to the page and get my information in a timely manner.
This review was complete and accurate. We have owned the house since 2008 so it was interesting to have this complete data.
Was under the impression that report would be all inclusive and manageable which is not the case. And primary reason for paying for report was for court records recently filed that should be public record that were not accessible
Hi Lyssa,
Thank you for leaving us a review and letting us know your concerns. If you think there's something we can improve on or if you have further questions, please feel free to email us at manager@propertyrecord.com.
Thank you, again.
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Karmen
CS Manager
PropertyRecord.com
All the data collected appears to be accurate thru 2021. Info as presented was easy to confirm and check for accuracy.
Intuitive site, easy to navigate. Information readily available. Content is complete and useful to seller.
Very helpful except no tile or deed as offered unless you require review before access to tile and deed are offered
I do not want to leave a review or receive a $10.00 Amazon card. I just want the report I am paying for even though your site did say "for free"!
Hi Judy,
Thank you for your leaving us a review of our service. I am sorry for the confusion it may have caused. Your feedback helps us to improve service for everyone.
Thank you, again.
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Karmen
CS Manager
PropertyRecord.com
Accurate report: sufficient information. Thank you. Likely to return. Keith Toporski *******@hotmail.com
The web site was very user friendly. My report contained all information that I needed and the information was easily understood. I was very satisfied with the system and the format of the report.
I was impressed with the information they gave me it was accurate. The only thing I was disappointed in was that I wanted to see my property lines and it wasn't included
I love this website, I need it to find records of my property that I was selling and I find it quickly, it's very easy to use. I am very happy.
The information received was about the same as public record except number of bedrooms missing. Probably wouldn't use again
Hi Shauna,
Thank you for your detailed review of our service. I am sorry that the report you received lacks some information. Your feedback helps us to improve service for everyone.
Thank you, again.
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Karmen
CS Manager
PropertyRecord.com
Received a lot of information on our property - a home is your biggest investment and this report was very helpful in knowing so much about our property.
Hello Summer,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!
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Karmen J
CS Manager
PropertyRecord.com
It's okay if you want basic information. I needed more detailed information. Especially the property lines, measurements, where survey markers are located. Plus it says you can get the report for $1 but then you have to pay for 24 months which adds up to more than $500 over the 24 months.
Hello Shelley,
For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.
Karmen J
propertyrecord.com
It provided good information but the title didn't come up. Maybe there was a temporary issue with the system.
Hi Teresa,
Thank you for taking your time to leave us a review, we appreciate it a lot. I am sorry that the information you got did not satisfy your requirement. If you need further assistance from us, please feel free to reach out to manager@propertyrecord.com.
I hope to hear from you soon.
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Karmen Jones
CS Manager
PropertyRecord.com
I was trying to find the property lines of our house and I wasn't able to get a clear accurate assessment of the property lines from this website. Also, the house info is wrong, not updated up to what house is currently.
Hello Mary,
For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.
Karmen J
propertyrecord.com
Simple easy to fill out, cost fair. Good way review/appraise one's own property for comparison with county records. Credit card entry pain in the $#*!; first card entered rejected 3 times; all info entered correctly & verified. Second card info entered accepted no problem?
I thought the report was very accurate. Once signed in the report generated in a very short time. Gave a complete history of previous owners as well as taxes paid in 2021. I was very pleased in the way you could gain access in a very expeditious manner. My name is Albert Taylor and I purchased the property in question in January, 2022. My mailing address is 2277 Piazza Ridge Covington, Ky *******
The site is good. Fairly easy to use. I may use it again. I don't like reviews. That is all I have to say.
Hi Norma,
Thank you for your review of our service. We are grateful that you took the time out to leave us a review. It means a lot to us that you took the time to share your thoughts with us.
Thank you, again.
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Karmen Jo
CS Manager
PropertyRecord.com
True and thorough report with up to date cost analysis, fast and reliable information without the pressure of a sales pitch and or salesman
Answer: I had better NOT be charged $18.95 for accessing this website!
Answer: Yes. The website says one dollar, but the charge on my account is thirty dollars.
Answer: Hi Michael, Please contact us at support@propertyrecord.com and put 'Refund' in the subject line. We will immediately refund your order. The Support Team
Answer: I got charged 30. I can't remember agreeing to this.
Answer: I thought the charge was $1.00 for the report, I don't want to be billed $18.95, if this is the case, cancel my order.
Hi Ellen,
Thank you for leaving us a review of how your experience with our service went. We are happy that you had a great one while navigating PropertyRecord.com.
We hope to serve you again soon!
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Karmen
CS Manager
PropertyRecord.com