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PropertyRecord.comReviews 756

4.0

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Look up a home valuation report for any piece of real estate in North America. Fast access to any home valuation report you need.


propertyrecord.com
Wilmington, DE, United States
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PropertyRecord.com Reviews Summary

The company exhibits a generally positive reputation, particularly for its responsive and effective customer service, with many customers praising the quick resolution of billing issues and refunds. The quality of the reports provided is often highlighted as thorough and useful. However, a recurring concern involves unexpected monthly charges, with customers expressing frustration over unclear enrollment terms and hidden fees. This lack of transparency has led to dissatisfaction among some users. Overall, while the customer support is commendable, enhancing clarity around pricing structures could significantly improve the customer experience.

This summary is generated by AI, based on text from customer reviews

service
82
value
86
quality
87

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Exceptional service
February 8, 2025

I must say, this service provides adequate results and excellent customer service! I was able to receive the materials I came for very efficiently!

Date of experience: January 24, 2025
Texas
1 review
2 helpful votes
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SCAM
January 7, 2025

I was looking for info on a property and ordered the $1 report. A couple days later they charged my credit card $30, then 6 days later charged another $30. I called and they said they'd refund my latest $30 not the first $30. Complete scam do not use!

Date of experience: January 7, 2025
Karmen J. — PropertyRecord.com Rep
8 months ago

Hi Russell,

Please contact us at support@propertyrecord.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Texas
1 review
0 helpful votes
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Property Info
October 11, 2024

Quick response for my request. Very happy customer here.

Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Date of experience: September 28, 2024
Arizona
1 review
0 helpful votes
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65 Lagoon Dr. Rock Springs Wy.
October 8, 2024

I wanted to express my gratitude for the exceptional service I received. Your professionalism and quick response were truly appreciated. Thank you for your support.

Fadi Akl

Date of experience: September 28, 2024
New York
2 reviews
6 helpful votes
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WARNING: SCAM
July 23, 2024

Agreed to pay $1. Information is nothing more than can be found for free many other places. Was charged $20 without consent days later. Had to dispute and cancel card.

Date of experience: July 13, 2024
Karmen J. — PropertyRecord.com Rep
over a year old

Hello James,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Pennsylvania
1 review
4 helpful votes
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SCAM
March 23, 2024

Do NOT give these people your credit card information. They will say they're charging you a dollar and then start charging you $28.95 a month. I cancelled my account and they initially refunded me the $28.95 only to start charging me again a month later. I had to cancel my credit card to make sure they can't keep charging me.

Date of experience: March 13, 2024
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Rebecca,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Florida
1 review
4 helpful votes
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If you pay the onetime fee, they will still end up charging your account $28 a month until you catch it and cancel the fee. When you call them, the very first thing they say when they answer is "Are you calling to cancel your account?"

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2024
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Jeff,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Missouri
1 review
0 helpful votes
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Scam
March 6, 2024

Scam. Charge you 1 dollar that you consent for then try to charge a $28 monthly fee a few days later. Connected to onlinehomelookup.com.

PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2024
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Justin,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

California
1 review
0 helpful votes
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Property Information Search
November 13, 2023

I was searching for information on my property and found this website. Found everything that I needed

Date of experience: November 13, 2023
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Hyacinthe,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Pennsylvania
1 review
0 helpful votes
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My review
November 13, 2023

Easy to understand information but would have liked to see more detail information. In general very good.

Date of experience: November 13, 2023
Michigan
1 review
0 helpful votes
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Wow
November 12, 2023

Good info on site, reasonable fee, informative, crime stats and sex offender locations are invaluable. Nice to know who your neighbors are.

Date of experience: November 12, 2023
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Eugene,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

District of Columbia
1 review
0 helpful votes
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First time
November 12, 2023

I was given a very good amount of information from the report provided to me.

Date of experience: November 12, 2023
New Mexico
1 review
0 helpful votes
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Report
November 11, 2023

This is a very complete report and easy to understand.

Date of experience: November 11, 2023
Arkansas
1 review
0 helpful votes
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Very clear and easy to understand
November 11, 2023

Good experience, all information I was seeking was quickly available to me on the site.

Date of experience: November 11, 2023
Washington
1 review
0 helpful votes
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I purchased this report for the purpose of finding out information about the moile home i am living in and got exactly what i was looking for. Thank you for.

Date of experience: November 11, 2023
Missouri
1 review
0 helpful votes
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Good search engine
November 11, 2023

It's well updates on searches on any description I totally recommend this site and grate deals monthly as well

Date of experience: November 11, 2023
Karmen J. — PropertyRecord.com Rep
over a year old

Hello Christopher,

We appreciate your valuable feedback, and we're delighted to have the opportunity to assist you. Have a great day!

Karmen J
CS Manager
propertyrecord.com

Georgia
2 reviews
0 helpful votes
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House Information
November 10, 2023

My experience with this website was very informative and helpful. I didn't know the history of the house and it gave the information I wanted and I learned of information I didn't know. Great website! :)

Date of experience: November 10, 2023
Texas
1 review
0 helpful votes
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Property Review
November 10, 2023

The system was very easy to use. The report for our property compiled quickly and was quite detailed. The information presented was accurate, and covered all aspects of our home.

Date of experience: November 10, 2023
Karmen J. — PropertyRecord.com Rep
over a year old

Hi Ronald,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

California
1 review
0 helpful votes
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Watsonville
November 10, 2023

Easy and fast. Not a lot of questions. Website easy to use and the reply was very quick.

Date of experience: November 10, 2023