Promfast

My daughter ordered a $218 homecoming dress and received a dress that was "sort of" like what we ordered. Except it had a completely see-through bodice with two huge white bra pads sewn into it! I immediately started the return process, following all of their instructions to a T. They ghosted me. Guess they were happy to get her money. Steer clear! These guys are crooks.

This was a couple months ago but I really want to thank you for all the effort you put into the dress, especially finishing it in a small amount of time. My mom was skeptical but really loved the results in the end. She even started recommending your store to other people and said that I should order from you guys again! I got so many compliments on the dress and was surprised the fabric had glitter since the images didn't show that, but It was a nice surprise since that was what I was looking for. Thanks again and have a great summer! Hope to have another large occasions as an excuse to order from you again!

I was hesitant to order a gown online so I reached out to Promfast asking if I could return it if it didn't work out. I was NOT ordering a custom size so they said OK (I have emails to prove). When the dress arrived it turned out to be cheaply made, with a horrible polyester lining that made me sweat within 2 seconds of wearing it. I reached out to Promfast asking for the return label and they simply disappeared! After a few emails arguing with me that the dress was custom size (it was not, regular size 2 US), they stopped responding to my emails altogether. Shady business with shady practices - beware!

DO NOT ORDER FROM THIS COMPANY! Would give 0 stars if I could! Ordered a custom dress in November 2022 that was made incorrectly (my 13 year old daughters nipples show in her dress) and here we are April 2023 and they are still promising to make it right and refund me part of the order. Horrible product, horrible customer service! Would be happy to share more info. I have MONTHS of emails, broken promises and photos.

The dress came to me perfect! Just has to be altered a small amount! Measure yourself and select the size! It is a very good size chart! It's PERFECT!

It looks really nice, the size is confirmed with me. I appreciate your abilities. My mom said it was my dress!

This dress was perfect! It fit so well and looked gorgeous on me. Thank you so much for helping me get my dream dress! I like it

Thanks so much for the beautiful dress. My daughter truly loved it and can't wait to wear it to her prom.

Amazing designs, price and customer service. I highly recommend Promfast.
My daughter is satisfy with her dress!