On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.1 stars from 1,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention and beautiful arrangement. ProFlowers ranks 6th among Flower Delivery sites.
We monitor reviews for authenticity
My grandson and his wife were happy with the bouquet, but I believe it should have been a little bigger and bigger. It really wasn't even arranged nicely. I will not be ordering from you again. I will.tell friends to order from another florist. I was charged 2 delivery charges. Very unfair!. Lois Appel
Okay experience. I suppose it was delivered because I received an email saying it was. A photo of the delivery would really help.
Thanks for taking the time to share your experience with us! We really appreciate it.
Set on porch. Nit delivered to person. Flowers were very pretty per recipient. If I hadn't texted her the flowers would have sat on porch all night. Thank goodness it wasn't freezing or raining
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 20% off the arrangement. Please let us know if there is anything further we can assist with.
I was quite disappointed that the items that I selected was not available. They should not be on the website so I'm not happy about that next time. I'll just contact the local florist. I was quite disappointed.
We see that you have spoken to a supervisor regarding your recent review—a refund of 20% off the arrangement on both orders. Please let us know if there is anything we can assist with further.
The arrangement wasn't close to what we ordered online. It looks like the florist just threw the arrangement together. The arrangement was just okay, it was not as we expected
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% in total off the arrangement. Please let us know if there is anything further we can assist with.
The tree was a bit dry upon arrival with some of the needles falling off. After some watering it is doing fine and very cute when decorated.
We appreciate you taking the time to share your experience!
The flowers that were delivered were nothing like the picture. They were a lot smaller. They were very sparse compared to the picture and nowhere near as pretty as the picture was shown.
A supervisor has reached out to you via voicemail and email regarding your recent review. At this time, we have issued a 50% refund of the cost of the arrangement as part of our resolution. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with.
I have relied on ProFlowers for many years, over 15 easily, because for the most part there have been no hiccups and on the very few times when the delivery or order was not as expected, ProFlowers has made it right. Beautiful flowers as well.
We appreciate you taking the time to post about your experience.
First time, said it was delivered. It was not. We have a doorbell camera. Second time, said it was delivered. Truck arrived an hour later.
A supervisor has reached out to you via voicemail and email regarding your recent review. At this time, we have issued a 50% refund of the cost of the arrangement as part of our resolution. We sincerely apologize for any inconvenience you may have experienced and appreciate your patience as we worked to address your concerns. Please let us know if there is anything further we can assist you with.
The fact that it requires a written survey just to confirm my order was received is annoying. Glower came on time and in good shape and note was hand written which had a nice touch.
Thank you for taking the time to share your thoughts. We're so glad the flowers arrived on time with a personal touch you appreciated, and we'll consider your feedback about the survey to make the process smoother for future orders. Your comfort matters greatly to us, and we look forward to brightening your days again soon.
The flowers were beautiful, according to my uncle and my aunt was very appreciative to get them while she recovers from surgery.
We’re so grateful that you took the time to share your experience with us! Thank you!
The flowers were fresh and delivered with care. It was smaller then I expected for the 100 dollar price, but the flowers smelled great and looked fresh
Thanks for taking the time to share your experience with us! We really appreciate it.
Every year at Christmas time, I will send my stepmom some flowers that I know will last and are very pretty. She has not been disappointed with anything I have ever sent y'all and I've never had any bad experiences with pro flowers. Highly recommend you all.
We appreciate you taking the time to post about your experience.
I ordered the Deluxe Dreamscape bouquet with clearly light pink, lavenderish colored roses. It has a fall look and definitely a message different from red roses! It was sent to my friend, a woman with red roses! Not pleased. That is not an OK substitution by the florist.
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 50% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.
The arrangement was not as big as what was pictured on the website and not worth $75. I would not use Pro Flowers again for this reason.
We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.
Perfect as a graduation celebration. Only comment - do not use conjunctions in your note, the text message had garbage where apostrophes were intended.
Thank you for sharing your experience with us. We truly value your feedback and appreciate the time you took to express it.
This is my second year ordering Poinsettias from Pro Flowers to send to my brother's families. They were delivered when they said they would be and are absolutely gorgeous!
Thank you so much for sharing your experience with us! We truly appreciate it and love hearing from you!
Pro flowers is a great way to send fresh flowers to friends and loved ones. My Mother in law's birthday was a day away, and she was in Florida, wh8le I am in New York. I ordered the flower and she received them in time for her birthday.
Thank you, for sharing your experience! We’re delighted the flowers arrived just in time for your mother-in-law’s birthday, and we look forward to helping you send special moments care smoothly in the future.
I've used Proflowers a few times now and each time my recipients have commented on just how beautiful and fresh the flowers are. I'll continue using them!
We appreciate you taking the time to share your experience!
Although the flowers arrived on schedule, they were in poor condition. They were not fresh and didn't improve when put in water. The petals were damaged in some cases and torn in others. Very disappointing.
A supervisor has reached out to you via voicemail and email regarding your review. At this time, we have offered a redelivery. Please let us know if there is anything else we can assist you with.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.