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At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
ProFlowers Reviews Summary
ProFlowers has a rating of 3.1 stars from 1,049 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProFlowers most frequently mention and beautiful arrangement. ProFlowers ranks 6th among Flower Delivery sites.
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Ordering was quick and easy. The Flowers were lovely. Unfortunately the added balloon was a little flat. But it was still floating so all good.
Proflowers always sent the right order ON TIME. The product received was the product described in the website. They are my Number 1 choice for flowers and candy.
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We have been using ProFlowers florists for years to deliver fresh flowers for various occasions. We have never had a bad experience with the delivery, and we have always been told that the flowers are of the first freshness which provides for maximum enjoyment.
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I ordered flowers for a family member who experienced a significant loss. I was allowed to selected delivery for two days later, however the next day someone called and said they couldn't deliver until SEVEN DAYS later. I asked to cancel the order and she tried to talk me out of it and accept the much later delivery date. Seriously? You want me to accept an additional FIVE days for a grief delivery? That was kind of insulting. Also, this is my second significantly bad experience with ProFlowers - last year I ordered flowers for a friend who'd lost her father. What was delivered was a sloppy bouquet from the grocery store stuffed in a cheap glass vase, delivered in a black garbage bag with a very poorly hand written note. I complained with pictures and two days later the proper flowers were delivered, but still. That's twice and I'm done.
Thank you for your feedback and for taking the time to communicate with us. We appreciate the opportunity to resolve this matter. Please let us know if there is anything further we can assist with.
The process of ordering was easy, and delivery was on time. But the flower arrangement is far from what I ordered. It doesn't look the same at all! Why would the florist deliver flowers that don't look like anything I asked for? I can send you pictures, and you will see the big difference!
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
Ordered flowers to be delivered a specific day and it delivered the following day. Have ordered from ProFlowers many times before and didn't have this issue before. The flowers were beautiful and luckily it didn't need to exactly deliver on the day specified but just glad that it hadn't needed it to.
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
It's very easy to order. The service is excellent. Prices and discounts are a bonus. The recipient always raves about the beautiful bouquet and the freshness of the flowers.
We appreciate your review and appreciate you taking the time.
First website is horrible. Took at least5 times to start over with all details because website order form did not hold what was filled out while I had to skip out to look up info. Not good! 2nd: when confirmation came, later, the final total did not include the $20 discount promo! 3rd: Once that was kindly corrected…. Recipient sent picture of what was received: instead of Gourdaceous fall arrangement in orange pumpkin container, she received a pastel arrangement with blush pink flowers in a glass vase! Wrong! So, I am very dissatisfied! And not the first time problems have occurred!
Rebecca Watts
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
We appreciate you taking the time to post about your experience.
The arrangement that was delivered looked nothing like what I ordered. Disappointing
A supervisor has reached out, leaving a voicemail and sending an email regarding your review. At this time, we have issued a refund of 50% off the arrangement. Please let us know if there is anything further we can assist with.
As always, the ProFlowers ordering experience was great and the arrangement was great, what there was of it. Yet, I was disappointed in the size of the arrangement I ordered. I "supersized" my order to get the largest size I could get for this arrangement. But what arrived looked like the lowest end of the size scale. Feel like I paid a bunch extra for nothing.
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I bought a beautiful bouquet of flowers for my mother's 83rd birthday. To say that she was overjoyed being an understatement. Mother told me they were the most beautiful flowers she had ever received. Mom was very happy. That makes me a happy camper as that was the goal I was reaching for.
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My cousin received the beautiful red roses and she said they made her day. Thanks
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Didnt receive the flowers ordered for my anniversary. You showed them as delivered, offered to provide proof, which never came. Then I get a call from a flower delivery person 5 days after the delivery date, asking how to find my house. Seriously WTF, they were 6 days late and given wrong information. I told the delivery driver to not bother. I NEED A 100 % REFUND ASAP.
We see that you have spoken to a supervisor regarding your recent review—a full refund has been processed. Please let us know if there is anything we can assist with further.
I ordered the Nature Walk Bouquet - Premium. The photo looked great, paid for the largest bouquet I could get. Big with Sunflowers, Roses and Mums. What she received was NOTHING like what I ordered. I did not see one sun flower, plenty of cheap filler flowers, and 1 heirloom mum that looked like it would be dead within a day. The florist was nice and called ahead to make sure someone was there for delivery, she was Very nice, but that flower was not what was advertised.
We see that you have spoken to a supervisor regarding your recent review—a refund of 50% off the arrangement. Please let us know if there is anything we can assist with further.
Gift arrived on-time and was beautiful. My friend was genuinely pleased with the beautiful Orchid arrangement. Thank you.
Thanks for taking the time to share your experience with us! We really appreciate it.
The flowers I ordered didn't match what was delivered at all. Wrong colors, wrong flowers, wrong price range. Very disappointed.
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 50% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.
Ordered in plenty of time but last two birthday deliveries were late. One a day late and one three days late.
A supervisor has reached out to you via voicemail and email regarding your recent experience. As part of the resolution, a 50% refund has been processed for your purchase.
If you have any further questions or need additional assistance, please don’t hesitate to contact us.
The arrangement that ai selected in line, was the exact one that was delivered to my friend. It was truly beautiful and I am very satisfied with the overnight delivery option.
We appreciate your review and appreciate you taking the time.
Website easy to navigate and a large selection. Fast and easy to order.
We appreciate you taking the time to post about your experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to review your experience with our service.