ProFlowersReviews 761

My boyfriend sent me flowers today at work and said he paid extra to have them delivered before noon. They never got to my job until almost 7 PM well after I had already gone home. He showed me what they were supposed to look like HA! What a ripoff. Had to arrange them myself and the flowers look half dead. He was on hold for a good 20 minutes and they hung up on him before the issue was resolved. Will definitely be getting his money back. My suggestion is to call your local florist. Even if they are more expensive I would rather pay for the quality and on time delivery!

I ordered 2 bouquets for my mom and mother in law. What they received left me so embarrassed for myself and for them as they were at work when they showed up. The flowers looked like they had been picked up off someone's grave after a week. I had to apologize and show them I care for them more than those flowers obviously reflected. I am really dissapointed and disgusted that no pride was taken by anyone putting these together. Never again.

Paid neirly $100 for roses to be delivered before noon at the hospital my Wife works at. They sent me a delivery confirmation although they didnt deliver anything. When i called and sat on hold for 30 min they said they can assure it was delivered to the front desk. MY WIFE WORKS AT THE FRONT DESK. Thankfully I forced them to refund the entire amount so i could take my buisness to a company compatent enough to do as they say. THANKS FOR RUINING THE DAY.

Today I received my Valentine's roses from Proflowers.com, and all the roses were droopy. One was already broken! I tried my best to put them in the vase and as I was doing that another broke. Needless to say they are all hanging over the vase, and NOT one is standing! Two dozen roses and they couldn't send one perfect one! My husband even paid extra to have a morning delivery and they were delivered after 12P.

I AM WAY PAST DISAPPOINTED AND UPSET. I PLACED MY ORDER LAST WEEK TO BE DELIVERED TODAY AND PAID EXTRA TO GET IT DELIVERED IN THE MORNING. IT WAS NOT DELIVERED, MY CALLS WENT UNANSWERED AS DID MY EMAILS. FINALLY GET AN EMAIL STATING THAT MY ORDER WILL BE DELIVERED TOMORROW, WELL TOMORROW IS PAST VALENTINE'S DAY AND I WANTED TO SURPRISE MY FIANCE AT HER WORK. THANK YOU PROFLOWERS FOR RUINING MY FIANCE'S VALENTINE'S DAY SURPRISE. I WILL NEVER ORDER FOR YOU AGAIN AND I WILL MAKE MY DISAPPOINTMENT KNOWN OVER SOCIAL MEDIA AND OTHER REVIEW SITES.

Flowers to be delivered on Valentines day and paid extra money to have then delivered before noon. As of 4pm ( too late) they were a no show. They did not even try to get them there before noon. They left Memphis@ 7am and were suppose to arrive in Lawrenceville Ga by noon? Customer service is just a little better than lame. I believe the before noon deal might be a scam, they may be counting on a large % of people not bothering for a refund on the add'l charge.

I ordered flowers to be delivered on Valentines day and paid extra money to have then delivered before noon. Well the flowers won't be delivered now until the day after Valentines. I ordered early to make sure they arrived on time but no luck. Find a better site.

Ordered flowers for my wife last week to have it deliver at her work. It arrived today Valentines Day. Instead of a cheer or awe it got a big laugh. Flowers were droopy, six flowers in all, 3 red, 4 purple. See photos, 1st photo is what's on their website, 2nd photo shows what I got. You be the judge. Not even close to what was advertise on the website that shows a vase full of flowers. This is false advertising for sure. Don't waste your time and money for all these expensive flowers and shipping cost. You'll come out better by going to a grocery store, pick it up and drop it off yourself. For less.

I placed an order on 2/6 for 30 tulips and a glass vase for Valentine's Day to my wife's office. I even paid 15 bucks extra for guaranteed morning delivery since she leaves work at 4PM and the window ProFlowers gives is 8AM-6PM. And BTW, they already charged 10 bucks for Valentine's Day delivery, so we're talking me shelling out 25 bucks total for this to arrive at her office before noon on 2/14.

Fast forward to last night(2/13), and I get an e-mail notification that it's shipped from California. That seems to be cutting it close, but it's UPS Next Day Air, so I assume they know what they're doing. But then this morning, I check the tracking information and find out they were unable to load the package on the plane in Illinois(I live in Texas, BTW) and it won't arrive by the scheduled time. It's now noon and there's been no update on the status which means it's probably still sitting in a warehouse in Illinois someplace.

This is completely unacceptable. ProFlowers has two jobs. Ship flower bouquets that reasonably resemble their online photos and get them to their destination on the scheduled date. The latter is especially important for Valentine's Day. If you're gonna drop the ball and not get the flowers to my wife til the 15th, you may as well not even bother. And I don't want to hear about UPS being overwhelmed with packages. It's freaking Valentine's Day. If they're not prepared for the rush that any moron can see coming, then it's ProFlowers' responsibility to have different shipping companies at their disposal.

Bottom line, don't waste your time, energy, or money. These guys are completely unreliable and incompetent. Try a local florist or maybe give 1-800 Flowers a shot(they can't be worse than this).