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Pristine Auction

How would you rate Pristine Auction?
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Dale A.
Illinois
1 review
0 helpful votes
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All items well documented and Authenticated. I'm very pleased with the auctions and notifications of being out bided. Quick shipments are on time with no hassles. I'm very impressed with the auction in all.

Date of experience: March 20, 2018
Massachusetts
1 review
1 helpful vote
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Poor Customer Service.
August 29, 2023

Do not use this auction service. I won an auction for an MJ tensed item, almost $300. They sent me the wrong item and I requested the original and they refused to make an effort to locate. Incompetent and not with the money. Go elsewhere.

Date of experience: August 29, 2023
Washington
1 review
0 helpful votes
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Great site.
September 18, 2017

Excellent buyer and seller sports memorabilia auction site. I have bought and sold items on this site. They are a great site if you are a sports memorabilia fan because they have every team and just about every sport. You can also sell your memorabilia on the site by consignment.

Date of experience: September 18, 2017
Idaho
1 review
0 helpful votes
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Red Wings gear
February 28, 2018

I recently won two auction items from Pristine. I loved the whole process from bidding, winning to shipping. I got by two items today and I can't be more thrilled. I will be bidding on Pristine again and again.

Date of experience: February 28, 2018
Louisiana
1 review
0 helpful votes
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All of my experiences with these guys have been good. Certified items and quick service. I have been very satisfied with the quality of the items that I have purchased and have had no issues with prompt shipping.

Date of experience: January 24, 2018
New York
1 review
1 helpful vote
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Incredible deals incredible products. Sound exactly what I was looking for, and got it for a better price and I wanted to! Made me watch for more things I have gotten many things sense and have been happy with everything that I have gotten

Date of experience: January 9, 2018
New Jersey
1 review
2 helpful votes
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Horrible customer service
Horrible customer service. Dealing with Austin W and Dawn in customer service is both unprofessional and condescending. A high percentage of their items are great quality but when you do get that one item that is inferior beware. I have been a very loyal customer for many years have always paid for my items and have never once had an issue. Had my first issue with a very inexpensive item and that's when customer service was just as unprofessional and helpful as can be. Disappointing all I wanted was an exchange no refund no compensation. Now I have a jersey that is worthless that coincides with Pristines customer service. Beware if you have an issue because money is more important to Pristine than doing the right thing. The 3 stars is they do have nice items 1 star to customer service.

Date of experience: May 19, 2019
Florida
1 review
0 helpful votes
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Amazing
April 8, 2019

Pristine is amazing! Amazing service, amazing products, amazing customer service. The littlest issue that you bring to them is no different than a huge issue. They do whatever they can to fix it and make you happy!

Date of experience: April 8, 2019
California
2 reviews
1 helpful vote
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Product Awareness
June 17, 2017

Information given as to the description of the auction items is accurate and gives those individuals willing to bid a factual representation of the items and heir value as a determination of the bidder.

Date of experience: June 17, 2017
Wisconsin
1 review
0 helpful votes
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Perfection
May 10, 2017

Every time I win an auction every thing goes smoothly from beginning to the end. Always receive the item I bided on an won. I won an item an the same day I was hospitalized an was in for 2 weeks. When I got out an checked I emailed them an they understood an gave me an extra 2 weeks to pay since I was off an didn't have an vacation time left. Always replies quickly to emails.

Date of experience: May 10, 2017
Texas
1 review
1 helpful vote
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Rip off dont buy
February 24, 2023

I purchased an item and it was not properly rated as it had obvious damages and flaws to a card I purchased. Also shipping costs are ridiculous as well as this buyers premium upcharge. This site is a fraud and they the customer service will not help you.

Date of experience: February 24, 2023
Indiana
2 reviews
0 helpful votes
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Pretty cool
July 20, 2017

I feel like a kid trying to collect baseball cards again. Except now its signed football jerseys. I feel like a kid trying to collect baseball cards again. Except now its signed football jerseys. I feel like a kid trying to collect baseball cards again. Except now its signed football jerseys. I feel like a kid trying to collect baseball cards again. Except now its signed football jerseys. I feel like a kid trying to collect baseball cards again. Except now its signed football jerseys.

Date of experience: July 19, 2017
Kentucky
1 review
0 helpful votes
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I've bought A LOT of items from the Auction House and have not been disappointed! Everything is authenticated through reliable services so you can be confident that what you are getting is real unlike eBay sellers who may or may not have true authentic items.

Date of experience: January 16, 2018
California
1 review
1 helpful vote
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Amazing autographs
April 12, 2017

I just got my first package with two winnings. I couldn't be happier. I continue to find many auctions that are unique and at a very affordable price. Thanks so much to the Fantasy Footballers Podcast for recommending Prinstine Auction to me and I look forward to winning many more auctions.

Date of experience: April 12, 2017
Canada
1 review
20 helpful votes
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This place is a mess!
February 16, 2015

I have spent a few thousand dollars with these guy's as of late and wish I had not. They have a lot of items they auction off from other suppliers and don't really inspect them. I have received a bunch of broken third rate items that where shipped from crappy suppliers. Then I was left to clean up PristineAuctions mess. The shipping manager is a complete twit and has no knowledge of international shipping or tracking of what really shipped out. Then wrong items I received Pristine wanted me to ship the items to the customer they really belonged to and where having another customer ship stuff I should have received? Still no resolve from the broken stuff I received. Don't use this action house!

Date of experience: February 16, 2015
Texas
1 review
0 helpful votes
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Great
November 22, 2019

Awesome and great. Fun site to buy sports memorabilia. Great Customer service. Awesome and great Awesome and great Awesome and great Awesome and great Awesome and great Awesome and great Awesome and great

Date of experience: November 21, 2019
New York
1 review
0 helpful votes
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This site offers a wide variety of items at most of the time amazing prices. The possibility of winning and getting a good deal on an item keeps me coming back for daily auctions, weekly auctions and the Elite auctions. With the daily auctions starting at just one dollar and at no reserve. After winning an auction comepleting your invoice you have the option of shipping the items immediately or holding them to ship with your next auction winnings at a discounted rate. Overall a great business to deal with they have prompt shipping and an easy site to navigate.

Date of experience: April 24, 2017
Wisconsin
1 review
0 helpful votes
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Poor customer service
February 1, 2022

I have purchased 4 jerseys and a Mini helmet from pristine. I purchased the Mini helmet thinking it was full size helmet my mistake I called them to ask if they could help they said no As soon as they received the money for everything I've purchased My account has been closed, I have paid them in full and they will not even respond now. If they tell you that you will get a similar product of what is listed one of my jerseys has a smeared signature, that wasn't listed.

Date of experience: February 1, 2022
Texas
1 review
0 helpful votes
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Customer service
July 15, 2017

I bid and won an auction item on Pristine site. Then a discerning problem arose. It was NOT a problem with the Pristine company but with a individual consigner. When I notified the customer service dept of the problem, the response was unbelievable, The apology happened immediately but the entire customer service dept made it their priority to make the problem right. They worked out a solution that was agreeable to me and did it with professionalism and courtesy. Thank you all for your commitment to satisfaction Because of you all I will bid in the future with confidence

Date of experience: July 15, 2017
Georgia
1 review
0 helpful votes
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My man room is filling up with jerseys and balls thanks to Prestine. Their stock of autographed memorabilia is outstanding. Win your bid, pay your invoice, and your item is delivered to your front door. They make it easy.

Date of experience: July 7, 2017

Overview

Pristine Auction has a rating of 2.7 stars from 1,080 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pristine Auction most frequently mention mystery box, live chat and full refund. Pristine Auction ranks 8th among Auction sites.

service
162
value
166
shipping
160
returns
118
quality
161
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