On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast service & nice product. Overall great experience.
Arrived on time even with the snowstorm my tires are great. Looking forward to the summertime Dr. with these wheels.
We are thrilled to hear that your tires performed well during the snowstorm! Your safety is our top priority! Thank you for trusting us!
Was easy fast and best pricing around. Had my tires same week.
Thank you for your positive feedback! We're delighted to hear that you received your tires swiftly! Keep choosing us!
Fast shipping A+++++±++±±+++++++++±+++++++++++++±+++++++++++++++++++++++±++++++++++++
Thank you for your great review!
Tires are 2015-2016 tires. One is so deformed it bounces like a basketball. Customer service wants to elwarranty out with manufacturer and says it will take over a month
Our company does all it can to ensure that every single customer receives only safe, functional and new tires in every sense of those words; to that end, although some tires can be older (two-three years perhaps), you should never receive tires that are so old! It's clear that something went wrong between our warehouse and supplier, rest assured that we take these situations seriously and will invest appropriate effort to prevent such problems from happening again!
The shape issue is certainly both curious and worrying, for cases like that we do need to work with you to identify the matter and prepare an adequate solution - if the cause of the issue is not clear, then contacting the manufacturer for a warranty may be required. With that said, upon re-reviewing the matter we do believe that there was a bit of a misunderstanding here - do not worry, this matter will be solved quickly and efficiently!
All in all, we do earnestly apologize for the unexpectedly sub-par tires, but we will be more than willing and ready to resolve the situation for you right away!
Very pleased with my shopping experience with priority tires. Decent tires for a decent price. Haven't put them on yet but I have received them. Two one day and the other two the next day! Would buy from again
Thank you for sharing your experience with us! Once you test your tires, feel free to update us on their quality!
Super fast shipping exactly what I ordered! Haven't got them mounted yet but will update soon
Thank you for working with us! We value the satisfaction of our customers! Please feel free to let us know about your thoughts on the Tires down the line or to share any questions/concerns.
Shipping handleling tracking is on point, The tires are not as good as sales pictures online, is my disappointment, Has good design but the rubber is super soft compact whont last long for summer dry roads but it's perfect for off-road use grip specs
The tires are not accurate 265/60/R18 had a hard time getting them on the rim with machine.
The positive side is ill save more gass with them being smaller than 265 I'd say real size is about 263 or 262/58 R18 it has incorrect hight and width of measurement.
I have more torque but the tires don't wanna balance out very well they don't like higher speeds 80+ mph starts to shake and vibrate a little bit I checked again on wheel balancing machines tires are not able to be balanced out well, Idk if these tires need broke in or not, So I have to run auto bb ball balancers inside the tire for proper variation imbalances from speed ranges, Tires are worth the price for winter or rainy mud season definitely, I do not recommend using Auto BB ball balancers inside the tire you will eventually have premature wear/failure inside the tire but it douse work for a good duration of time. I'd prefer to keep running my Nitto Ridge Grappler tires for my application of off-road use.
I do tons of overlanding and traveling.
$600 is a fair/good price for the tires.
Naturally we're sad to see that you're not happy with the tires you've received!
We do have to point out that any and all advertised details come directly from the manufacturer - the size printed on the sidewall dictates how we'll list the tire, while all other information is gathered from the manufacturer's official specification sheet. This does mean that we cannot list any other data other than the officially available one, as that in on itself would actually constitute as false advertising!
Likewise, the photos included are all official ones and should be as accurate as can be.
From our experience, some tires can certainly have dimensions that don't quite match the expected mold, like indeed being 263mm wide instead of 265 - however they are still designed to fit and function on the same wheels!
Still, we do appreciate your review and will use that information to try and improve both quality control and the inventory we work with, however much that may be possible.
If you do however believe that there may be some type of defect with the individual tire(s) you have, please do contact us so that we can investigate and attempt a warranty!
Thank you for your understanding.
Well done. I got everything I expected. The ordering was easy and done in a timely manner.Even the delivery guy was pleasant.😁
Thank you! We're thrilled to hear that your order arrived in a timely manner. If you have any questions or need assistance, don't hesitate to reach out.
I did receieve my tires. One of them has a factory defect and am working with them to correct it. That is at this point the only reason I am giving them a 4 star rating. The other tire mounted and balanced perfectly and shipping was wicked fast!
We are sorry to hear that one of the tires had a factory defect. But we are happy to hear that our customer service agents are already on the task. We can see that they are doing their best to resolve this as fast as possible. Thank you for your understanding and patience.
Just bought my second set of tires in two weeks. The process was easy on the website and both sets were delivered very quickly. The first set was for a bmw x5 and so far they've been great and got them for about half price of what all the local tire shops priced them for. The second set was for my f150 and getting them mounted today but I'm willing to bet they will be great also. Saved around $400 on that set. You can trust priority tires!
Thank you for your trust! Enjoy getting your new tires installed. Safe travels with your upgraded set!
Got my tire quickly just as described at the lowest cost I could find.
We are glad that you are happy with your tires! We're hoping to see you again!
My over all experience was good, this was my first-time ordering tires from Priority tire.
It may be first but we are sure it won't be your last time with us! Safe travels with your new tires!
The tires I was looking for were available and shipped timely. Actually arrived before the estimated delivery date. Easy to use website, easy to find my tires. Perfect transaction. The tires arrived and I had no problem finding a tire company to install without issue.
Thank you for such a great review! We are happy that you are satisfied with our overall service. Stay safe on the road!
We are happy to hear that you are satisfied with your tires. If you have any questions or suggestions, feel free to contact us!
The tires I ordered originally were not available when it came time to ship them. Customer service bent over backwards to make sure I was happy with an alternative. All of the help to insure the order was filled, shipped, and received was amazing. PriorityTire knows how to treat a customer.
Very happy and satisfied with the outcome of the issue!
We are thrilled that you are satisfied with our customer service agents, even though some unexpected things occurred. Thank you for your understanding and great review!
Placed order for the tire and was delivered quickly already on the truck.
Happy to hear that you loved our fast shipping service. Tell your friends!
Purchased 4 tires for my car, great price.delivered on time and very fast…
Thank you for your review and for choosing us as your tire dealer!
Super fast delivery, tires mounted and balanced excellent!
Thank you for sharing your experience with us!
Entrega inmediata y precisa, todo llegó en perfectas condiciones
¡Gracias por tu gran comentario!
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
Thank you for the compliment! We're pleased to hear your tires arrived quickly and look great. We appreciate your business.