PriorityTire has a rating of 4.8 stars from 3,337 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PriorityTire most frequently mention fast delivery, great price and next day. PriorityTire ranks 146th among Tires sites.
Price was good, process was a nightmare. First off, got the wrong tire. Then I had to go find a Fed Ex to send it back. Being in a rural area makes this difficult. After a week went by wondering were my refund was, I had to make a phone call. I I had to call and initiate the refund in order for them to process it. Now I will not receive my refund for another 2 days.
Website wasn't to hard to get thru. Great prices for sure. Got what we ordered. The only issue is the website and never got an e mail stating that my tires had been shipped and i never got a tracking number. I do love the fact that if you put the order in by 1PM it gets processed and maybe shipped same day. First time buyer here. And i will be returning customer. Just hope tracking gets better if not whats it to chat or make a 5 min call.
I will say this up front. Fedex Ground is incompetent. Two of the tires were delivered to a neighbor several houses away. Fortunately, my neighbor brought the tires to me. The other two tires were delivered to my next door neighbor. I did receive all four tires but only due to the kindness of my neighbors. This is the reason I give 3 stars versus 5.
Very happy with the tires, really like the tread pattern and the fast delivery was great and very appreciated. Can't wait to get them mounted and put a few hundred miles on them and do another review for you, thank you.
Thank you for your review! We are pleased to hear you were satisfied with your purchase!
The tires I ordered originally were not available when it came time to ship them. Customer service bent over backwards to make sure I was happy with an alternative. All of the help to insure the order was filled, shipped, and received was amazing. PriorityTire knows how to treat a customer.
Very happy and satisfied with the outcome of the issue!
We are thrilled that you are satisfied with our customer service agents, even though some unexpected things occurred. Thank you for your understanding and great review!
Simple and easy
Placed my order and the tires arrived quickly.
I usually shop locally but I was forced to seek different options as my local shop had only a single tire to fit my car. The option was not a brand that I had confidence in so I went to priority tire and found many options.
We're glad to hear that your experience with Priority Tire was simple and easy, and the tires arrived quickly. It's great that we could offer you more options for your car. If you ever have more tire needs or questions in the future, feel free to reach out. Safe travels and thank you for choosing Priority Tire!
New place that I had no experience with and I was a little nervous about trying them.
The product was as ordered, and the delivery was within two days. I could not be more pleased with the service.
Yes, I would recommend them based on my experience with Priority Tire.
Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience with us.
Great prices and fast service. I ordered a set of 4 trailer tires and they arrived within 4 days of my order. When I ordered them it said 7 to 10 days shipping. Thank you
Thank you for your review! We're thrilled to hear you enjoyed our great prices and fast service. We're glad your tires arrived even sooner than expected. Enjoy!
Fedex can't handle tire delivery, they "split" the order and then misplace half or can't find half the order. Two of my tire came in early, great, the other two sat in a fedex facility 20 miles from my house for 3 days while they figured out what to do with them. Like I said fedex sucks.
We earnestly apologize, we can say that all of our tires are shipped out together as connected packages within a multiple-piece shipment (outside of certain rare instances where tires have to be sourced from different locations). Despite that FedEx does sometimes deliver them on different dates, simply due to pure happenstance as various complications and delays can occur while the tires are sorted and handled at their various facilities.
Here it does sound like there were complications beyond that, so we do apologize to you and can advise that it is anything but the norm!
On our end we'll do what we can to report this with our FedEx liaison in an effort to improve quality control and overall performance!
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review.
Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience with us.
I ordered the tire and they sent it. We were a little bit sad they no longer had like the set we just bought bought at the end of May, but we went with the closest quality and design that we could find.
Tire models come and go, but through our large inventory and performances we aim to ensure a consistently positive experience for all customers!
The site is very simple to navigate and find the exact size tire, that you need. Plenty of options and great prices. Fast and free shipping with plenty of updates on tracking info. Overall great experience. Thank you.
It's great to see that our products and services have met your expectations. Customer satisfaction is our top priority, and we are delighted to hear that you had a positive experience with us. Thank you for your kind words and for choosing us for your tire needs. We hope that you enjoy the added safety and performance that your new tires will provide for your vehicle. Safe travels!
Great tire. Rides great and looks good on my truck. Would definitely buy again and recommend. You won't go wrong with theses tires. I run a hotshot, and the first week with them on my truck I put 4k miles on them. No problem whatsoever. Half the price of OEM with the same or better performance. Two thumbs up
Customer satisfaction is our top priority, and we are delighted to hear that you had a positive experience with us. Thank you for your kind words and for choosing us! Enjoy your new tires and safe travels!
Very good fast I worked for Mr. Tire witch Monro, coles mufflers and Mavis for over 14 years and I'm thinking about doing on my own and we do business like this. I will attempt to keep bringing my business.
We look forward to seeing you again! Thanks for stopping by!
Was searching for smaller tires for personal small John Deere tractor, found Priority Tire thru google search, ordered tires that arrived in three business days despite being over new years holiday, tire looks identical to one John Deere was trying to sell for double the cost. Will definitely use again
Thank you for making your first Priority Tire purchase! We're delighted you found what you were looking for. We hope to see you again soon!
Very well communicated and delivered super fast. Would definitely recommend to others.
Thank you for your recommendation. Feel free to share your thoughts on social media as well!
I specifically asked ahead of time for the driver to put the tires on the rear covered porch. I found the driver the morning of delivery attempting to put the tires in the driveway of the front of the house blocking the garage door. I told him about it. Very poor experience
We are sorry to hear that. We do provide all the necessary information to FedEx in regard to the delivery, however, we do not have any impact on the behaviour of their employees. But we will definitely contact them about that. Please accept our sincere apology in the name of FedEx and our company.
I learned about Prio Tire from LSC (Legit Street Cars) on YouTube. If you haven't seen the channel check it out. Anyway, everything about the purchase of my tires was excellent. From pricing being as much or less than other "cheap" options like Wal-Mart to the speed of delivery. I am 100 percent satisfied with my experience. Have and plan to recommend this site to everyone I know.
Customer satisfaction is our top priority, and we are delighted to hear that you had a positive experience with us. Thank you for your kind words and for choosing us! Enjoy your new tires and safe travels!
I purchased a set of Fortune Viento tires recently. They seem to be of very good quality. The most any tire needed was a 1/4 once of weight when balancing The tires are quite and the price was very reasonable
Your feedback is very important to us. Thank you for choosing Priority Tire!
Received the tires probably quicker than Amazon and cheaper than Amazon. Just had them installed on my truck a couple days ago and so far, so good. I am glad I ordered two because I definitely needed the second as I found that another of my tire on my truck also had tread separation. Thank you and definitely letting everyone know about Prioritytire.com
Thank you for recommending us. Your feedback is extremely valuable to us and shows that we're on the right track! We hope to see you again soon!
Answer: We wouldn't be in business for years with rising sales and ratings if we we're a scam company! If you're unsure, if nothing else you can place an Order with us through a platform like eBay; we have a 99% rating across thousands and thousands of Orders and you have an additional layer of protection. Of course, it's always best to purchase directly through us!
Answer: We're not sure what kind of question this is supposed to be - we don't "screw over" any people, we do our best to be fair to any and all customers for any and all orders. We do sell on eBay among other platforms and try to cooperate with them as much as possible for mutually beneficial results. If you have any issues we can always be contacted, you can likewise submit any complaint or appeal for an issue outcome you do not agree with.
Answer: Minutes after an order is shipped our software should detect the tracking number and forward it to our customer via email!
Answer: We do certainly have some Firestone Firehawk 900 available in the size 205/60R13! There are plenty of them currently in stock so you can purchased them without worry.
Answer: The majority of Tires do not have specific left/right versions, so you should be able to mount them on either side or end of the vehicle!
Answer: Caren, we sell Tires of various ages. All of them, however, are New: never mounted or used, completely safe and authentic. They can be used for years and will certainly be used up sooner than they get worn out. Terry, if you had a negative experience you can share it with us. All of our policies are clearly displayed and followed, while our Customer Service always tries to help.
Answer: We answer all emails within 24h. Within the past few months we've experienced massive amounts of incoming traffic, but we've been able to rectify that by training more personnel and are soon changing to a superior phone system to help combat delays.
We're terribly sorry to hear about this issue, such a case of repeated FedEx delivery issues is unheard of! Please do contact us directly to tell us more, we'd love to investigate with FedEx to help improve their quality control and avoid further issues of that nature!
If there is anything further we can do after the fact, please do tell us!