website thubmnail of PrinterPix

PrinterPix

How would you rate PrinterPix?
grey star
grey star
grey star
grey star
grey star
California
1 review
0 helpful votes
Follow Oksana K.
Unfollow Oksana K.
Send Message
Share Review
Report Review

Blanket came out so perfect!
July 20, 2024

Blanket came out so perfect! It was a gift for. Friend and she loooooved it!

Date of experience: July 10, 2024
Colorado
3 reviews
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Send Message
Share Review
Report Review

Casper was the agent I spoke with. Casper got right on it and took care of the problem and said I will receive my replacement in 7-8 business days.

Date of experience: December 9, 2018
Iowa
1 review
0 helpful votes
Follow Kathryn R.
Unfollow Kathryn R.
Send Message
Share Review
Report Review

They turned out great!
July 5, 2024
Updated review

They turned out great! These are a gift to our kids and they will love them!

Date of experience: June 25, 2024

Thanks!
June 9, 2024
Previous review

Thanks! You're great to work with and do a great job!

Date of experience: May 30, 2024
North Carolina
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

Great book came out professionally done
July 20, 2024

Great book came out professionally done. Took longer than I expected.

Date of experience: July 10, 2024
Wisconsin
1 review
0 helpful votes
Follow Andria H.
Unfollow Andria H.
Send Message
Share Review
Report Review

Harder to hang than I anticipated but love it
July 20, 2024

Harder to hang than I anticipated but love it. Arrived quickly!

Date of experience: July 10, 2024
New York
1 review
0 helpful votes
Follow Chloe M.
Unfollow Chloe M.
Send Message
Share Review
Report Review

Good quality, shipped quick!
July 20, 2024

Good quality, shipped quick! I will be using it in the future!

Date of experience: July 10, 2024
Washington
1 review
0 helpful votes
Follow Frances W.
Unfollow Frances W.
Send Message
Share Review
Report Review

Love my canvas of my girls
April 16, 2024

Love my canvas of my girls
Beautiful colors and something fun to put out for easter for years to come.

Date of experience: April 6, 2024
New Jersey
1 review
0 helpful votes
Follow AMANDA S.
Unfollow AMANDA S.
Send Message
Share Review
Report Review

Syed
December 14, 2018

Syed was kind and courtesy and gave me the exact help I was looking for which was very nice during this crazy time of year.

Date of experience: December 14, 2018
New York
2 reviews
0 helpful votes
Follow Tony W.
Unfollow Tony W.
Send Message
Share Review
Report Review

It was a easy to move through and move photos around to different pages to organize the book. It was my first time every putting a book together.

Date of experience: April 9, 2024
New York
1 review
0 helpful votes
Follow Neha a.
Unfollow Neha a.
Send Message
Share Review
Report Review

Best. You could feel smile on the phone. And that's the best way of communicating.
She helped me with my query's and I was happy.

Date of experience: October 12, 2018
Nani G. PrinterPix Rep
over a year old

Dear Neha a.,

Thank you very much for taking the time to share your feedback. We are extremely glad that Revathi was able to solve your issue!
Your opinion is very valuable to us. Thank you for being a valued customer.

Kind regards,
Printerpix Team

New Jersey
1 review
0 helpful votes
Follow Catherine I.
Unfollow Catherine I.
Send Message
Share Review
Report Review

So helpful and friendly!
November 30, 2018

George and Derek have been so helpful with my order. I've had a few issues and they were professional and very helpful. Thanks again guys!

Date of experience: November 29, 2018
Ireland
1 review
0 helpful votes
Follow Sophie H.
Unfollow Sophie H.
Send Message
Share Review
Report Review

Ordered 2 weeks ago haven't got anything about shipping and when I emailed customer service nearly 4 days go I still haven't heard anything back.

Date of experience: May 18, 2020
Texas
1 review
0 helpful votes
Follow Timerian L.
Unfollow Timerian L.
Send Message
Share Review
Report Review

Patricia
October 9, 2021

Patricia was the best. I love her customer service. My new go-to. She is the most patient and careful representative. I recommend her to everyone.

Date of experience: October 8, 2021
GB
1 review
1 helpful vote
Follow Debbie L.
Unfollow Debbie L.
Send Message
Share Review
Report Review

Voucher issues resolved eventually; Order not received.
I have purchased a voucher from gogroopie for this site on 4. 5. 2020 this company's website states the voucher is not recognised. I have emailed both companies every day for a week and neither have acknowledged or responded.
I have not been able to place my order (My preferred choice) or get a refund. Updated 14. 5. 2020 I continue to be ignored by this company. I have received another order placed at about the same time from gogroopie therefore on the balance of probabilities printerpix is the one scamming people out of money and refusing to honour their offers.
Refund process is being pursued through PayPal.
19. 5. 2020 I finally have a response from both companies and have been able to place the order. Now let's see if it actually arrives!
Printpix have advised they have had technical difficulties over the last few weeks so benefit of the doubt given and I have updated PayPal and paused the refund however will resume if blanket doesn't arrive.
20.05.2020 I have checked the status and changed from 25% to 50% finishing production. Star rating increased to reflect company is making progress with my order albeit late for the birthday present needed for yesterday.
21.05.2020 well looks like the progress made was short lived. My blanket has remained at 50% progress. If no further progress is made. I'll be reducing the star grades and resuming my claim for a refund as pretty sick of this company now!
22.05.2020 progress has ground to a halt again. Stars reduced accordingly.
27.05.2020 still haven't received the order and emails requesting an update are being ignored! Claim recommenced with PayPal.
28.05.2020 progress status of the blanket reduced from 50% to 0%, Emails continue to be ignored. PayPal are awaiting a response from both printex (for £9 delivery cost) and gogroopie (voucher costs)
02.06.2020 progress status continues to be at 50%. Emails continue to be ignored. Blanket not received.

Date of experience: June 2, 2020
Florida
1 review
0 helpful votes
Follow Lauren D.
Unfollow Lauren D.
Send Message
Share Review
Report Review

Excellent quality and price!
July 19, 2024

Excellent quality and price! Picture quality was perfect.

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Send Message
Share Review
Report Review

It took longer than in the past and the coloring of the photos weren't as good as in the past but I would still order from you again.

Date of experience: June 2, 2024
Connecticut
1 review
0 helpful votes
Follow john b.
Unfollow john b.
Send Message
Share Review
Report Review

Ordered 2 calanders, got and was billed for 3
June 14, 2024
Updated review

Ordered 2 calanders, got and was billed for 3. Had duplicat pictures on calanders(1). Slow delivery.

Date of experience: June 4, 2024

Better than the rest
January 5, 2024
Previous review

Better than the rest

Date of experience: January 5, 2024
Maryland
1 review
0 helpful votes
Follow Kierra g.
Unfollow Kierra g.
Send Message
Share Review
Report Review

I love ordering from this website, everything is always perfect and to my liking. Thank you

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Send Message
Share Review
Report Review

Excellent work, on transferring pictures onto pillows, quality resolution

Date of experience: July 9, 2024
Ohio
1 review
0 helpful votes
Follow Faye W.
Unfollow Faye W.
Send Message
Share Review
Report Review

I was not notified of delivery updates as stated
July 19, 2024
Updated review

I was not notified of delivery updates as stated. The order arrived, but no notification.

Date of experience: July 9, 2024

Jessica was the BOMB.COM
October 20, 2020
Previous review

Jessica was the BOMB.COM. She helped me from start to finish. She helped me to get my husband's 60th birthday book to him by his birthday.

Date of experience: October 20, 2020

Overview

PrinterPix has a rating of 3 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 3rd among Photo Printing sites.

service
258
value
233
shipping
242
returns
140
quality
192
This company does not typically respond to reviews

Instant Feedback

15,188 reviews
+282