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PrinterPix Reviews Summary
PrinterPix has a rating of 3.5 stars from 4,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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I was trying to create a collage canvas but on checking preview I found the images to wrap round the edges what I didn't want. So on the live chat I asked for help the first person was in no need helpful name not to mention but P is a clue, I was tempted to go else where and P just left the conversation! So willing to give it one more chance I spoke to one more advisor, JESSICA, she was very helpful polite and indeed did explain how I would be able to fix the issue ( move pictures layout Use Transform button and where it was) she also asked if any other help was needed and politely signed off. Jessica was why I continued with the site and saved a sale, a costumer and returning business. Thank you again as this is a very important gift
Superbe contact avec Jessica. Polie, gentille, rapide. J aimerais n avoir que des contactes avec des personnes aussi aimables qu'elle. Merci
I was in a panic about a few things related to my order. Patricia came on line through livechat and was efficient, reassuring and highly professional. I was guided through my difficulties as I am 69 and find some technology difficult. Patricia sorted everything wit a pleasing, helpful manner... I wish everyone was like this. Thank you so much
I PURCHASED 3 COUPONS LAST NOVEMBER AND I WASN'T ABLE TO USE THEM UNTIL NOW. WHEN I WENT TO CHECK OUT THE COUPON WAS NOT REDEEMING. I CALLED AND SPOKE WITH ADRIAN POTTER AND HE DID A FANTASTIC JOB IN HELPING ME REDEEM MY COUPONS. HE WAS PATIENT, POLITE, AND VERY THROUGH IN WHAT HE DID FOR ME. IT WAS A VERY PLEASANT EXPERIENCE. THANK YOU, ADRIAN.
Adrian Potter was great after silly me called in to complain about mug too dark and unable to see picture. It's a magic mug duh... have to pour hot water in it for picture to develop. Wow! Excuse my quarantine brain. Anyway, he was very nice about it. Product came really fast and you get updates on where your shipment is. Also order a Black Panther mask... waiting on that. Thanks guy
I ve a proble with my project because from some days I could nt finalized my project for an error 524. Then I chat with Nancy who helped me and confirmed my work. Now I hope its ok and hope my work arrive soon.
I purchased two cushion covers, it was initially hard to navigate the site but i soon figured it out. The options available for the design are good and it was easy to customise the final product. I managed this all with the help of the customer service staff especially Patricia, she made the experience very pleasant for me by going above and beyond to make sure that i was able to place my order and make sure that i receive all the information regarding dispatch and delivery. I was so impressed and i will definitely visit the site again and recommend on her account.
Excellent customer service
My grandson passed away and this os a gift to my wife and Adrian was so helpful and understanding
Respectfully Mr Thompson
DONT EXPECT TO GET YOUR PRODUCT ON TIME OR ANYTIME SOON, EVEN AFTER U PAY FOR EXPEDITED SHIPPING. Have low expectations with delivery, its been 10 days since its been shipped out and every day my tracking updates to a new delivery date
I have purchased from Printer Pix several times. In this instance, I needed to change the shipping address and upgrade my shipping. Patricia was courteous and efficient at getting the needed changes done.
Experienced problems with order, so I contacted printerpix customer service. Paige was able to fix problems 100%! Great customer service!
I was very skeptical about all the bad reviews but I have to say I'm very impressed I bout a coupon from Groupon and I'm very happy that I did my image was high resolution image which I bet helped 10/10 for my experience.
I have never received such excellent customer service. With covid messing up my order Gary was able to completely solve the issue and sending my full order - so very much appreciate a company with great employees! Thank you!
I had a problem after selecting the wrong canvas size but some excellent customer service from Patricia sorted it all out. The web chat was super quick and Patricia made the whole thing go smoothly. I'm now looking forward to the new canvas arriving.
I recieved the wrong canvas photos, had them picked up by UPS and delivered back to printerpix. Emailed them about the issue twice and didnt hesr bsck for over a month. Called 4 times, told multiple times they would get back to me after and they did not, after making me do all the legwork calling ups to confirm they recieved their wrong pictures back. Also sent me an invoice for 35 dollars during all of this which is still just unreal. Through all this, I finally spoke to the only competent customer service representative for this company. Her name is Amy Joseph, and she should be promoted to the head of the customer service department so she can show the rest of the company how to resolve issues like this and not lie to the paying customer and make them reach out time and time again to try and get a refund or get their correct order sent out. Printerpix, your company has horrific reviews and I now know why. I am giving you 4 stars because I told your only competent employee that I would give a good review after she made things right for me and did the job nobody else in your company could, which was shown time and time again during this process. Sorry but I am not giving credit to your company but to Amy Joseph. She is the future of your company, promote her or continue recieving your subpar reviews and losing would be returning customers like me.
Nancy s'est démenée pour pouvoir m'aider dans mes démarches. Merci pour votre professionnalisme et vos compétences.
Nancy helped me locate my order via online chat as I couldn't find my order number- She located my order and assured me it was out for delivery just in time for my daughters birthday- polite, caring, extremely helpful and knowledgeable! Thankyou Nancy! What a star you are!
Patricia provides me with information I haven't received from my order, she was very nice and a excellent help. I will def order again because of her!
Merci au chat et a Nancy pour le coup de main pour finaliser ma commande, car problème d adresse. Maintenant j attends ma commande avec impatience, j avais déjà commander et un super résultat. Donc je conseille
Garry replaced 3 magic mugs for me even though it was pass the warranty. Definitely stick with Printepix!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members