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PrinterPix Reviews Summary
PrinterPix has a rating of 3.5 stars from 4,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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L had a problem and got excellent help from Nancy. Printerpix is getting better every year. I have used it for more than 9 years.
Merci pour votre temps et votre bon professionnalisme. Nancy m'a aidée à appliquer mon code promo sur ma commande!
Comprado cupón en groupon que vencía el 31-10 y al ir a canjearlo el día 30, me dijo que estaba caducado. Hable por chat con Vds (Simon), que me indico que lo prorrogaba al dia 6-11. Hoy lo intenté y me dijo lo mismo, que estaba caducado. Otra vez por chat hable, esta vez con Nancy, quien me lo ha solucionado con gran amabilidad
Amy Joseph really went above the call of duty to accommodate me. She even created me the deal I depended upon after Printer Pix had taken it off the market. When I called, I was directly given to her by name, no run around. The way she fixed up my order and then worked out a deal comparable to the one I so depended upon, was amazing and above the call of duty. So often online companies just fall back to we are unable to do that, Printer Pix listens and can and will do it at a customer's request. Printer Pix is now on my "go to" list and Amy Joseph is my "go to" person!
Amy was very helpful and knew exactly what to do to resolve my concern with the shipping cost and placing my new order.
Amy was awesome! She answered all my questions and concerns! This was my first order from printerpix and I will definitely be order again! Thank you Amy for you help
Ho contattato il supporto online perché non riuscivo a riscattare il voucher groupon e l'operatrice Nancy é stata chiara e paziente ad aiutarmi. Spero che il mio regalo sará apprezzato!
I ordered some photo tiles from Printerpix and was sent the wrong ones, photos of someone elses kids which is bad enough but when I called Printerpix to sort it out the issues got worse! I was told to email them with my order number and the issue would be sorted. Its over a month since I first emailed, I've tried contacting them on social media but no-one has responded to my messages and I still haven't been sent the correct photos or recieved a refund. I've also been charged £3 for the call as you have to ring a premium rate number to report their mistakes. I'm appalled at their service. I left this review on Trustpilot and they rang me asking me to remove the review saying they would send out the correct order, that was weeks ago and still nothing.
Hi christine was very helpfull with my problem i put the wrong shipping address on my order and she was fast and pleasent in fixing the problem
While the process is not user friendly, I have purchased from them twice before and been totally happy with the end product. Amy Joseph in customer service helped me through and pictures are ordered. Can't wait for them to come. Thanks again, Amy, for all your help.
Called because I had placed an order prior to setting up my account fully, so I wanted to gather some information with regards to shipping and status update. Amy Joseph was the person who assisted me, she was absolutely amazing, she not only helped with the eta but was able to link the order to my account. She was very professional and quickly resolved my issue, so thank you!
Jessica resolved my customer service issue quickly and promptly on live chat - much better than waiting to receive an email! Pleased with my Printerpix photo books too
Amy was wonderful. I contacted Printer Pix regarding a blanket order that I placed for my daughter. She immediately went in and found my order and answered all of my questions and made all of the address changes that needed to be updated. She was very kind and patient. She had such a pleasant attitude. I wish I could get that kind of customer service from all the vendors I speak with from other companies. Good help is hard to find and I think you have a keeper. I look forward to doing a lot more business with your company in the near future.
Kind Regards,
Sylvia R.
I can't Express how happy I am with the representative I worked with today her name is Patricia and she was very polite and very accommodating to my situation she is a rockstar and Patricia I would have to say is the best customer service representative I have ever dealt with and I have worked in retail over 10 years
I have had a wonderful experience working with Garry. He was very prompt on reply's and working out a problem with one of my orders. Thank you again for all your help! I have not received my order yet but would be glad to share after I receive it. I have ordered 5 blankets for Christmas presents. My 5 grand girls adore each other so I took their picture and had it printed on blankets!
I was very pleased with the assistance Jessica provided when I realized I had made a mistake with my order. She walked me through the change process and assure me she would follow up with tracking info. I will wait to receive my order but the customer service was GREAT, I would recommend this to anyone else.
I received a broken mug in the mail (accidents happen), so I went onto the Live Chat feature on their website, and Patricia did a fabulous job in resolving the issue quickly, and getting a new mug in the mail to me right away! Very pleased with the quick service from Patricia!
I ordered a gift for my girlfriends birthday first think it got super delayed like 25 days and it never got delivered because they say there was a missing information in address issue. I gave them google link of the address.
Letter they are asking me for a shipping fee.
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They delivered my order and my girlfriend loved it.
I got a call form Amy Joseph and she was very kind and helped me a-lot with process.
Also, she gave me calls regarding the process of my order shipment and confirmation when it got delivered.
I'm delighted with the assistance provided this evening from Patricia, she is prompt and professional and knows the details of her work. Thanks!
Vorrei rilasciare una ottima recensione per l'assistente di nome Patricia, mi ha risolto un problema tecnico in pochissimo tempo! Grazie per la collaborazione Patricia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members