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Princess PollyReviews 65

1.6

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Princess Polly Reviews Summary

Princess Polly has a rating of 1.6 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Princess Polly most frequently mention customer service, real life and poor quality. Princess Polly ranks 1795th among Women's Clothing sites.

service
41
value
38
shipping
41
returns
33
quality
37

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Virginia
54 reviews
293 helpful votes
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Not bad
June 26, 2019

For those wondering the quality isn't bad but a little overpriced. Customer service is top knock tho for a return I made.

Date of experience: June 26, 2019
Texas
1 review
7 helpful votes
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Frauds and scammers
April 29, 2019

I bought 3 items and one zipper was broken and the other 2 did not fit well so I paid 8.99 to return them first off which us dumb, then now they bbn keep lying and not refunding me and giving me the run around. Afterpay is still trying to charge me too! This is the most disgusting company ever! They want me to pay for stuff I returned when all they have to do is do their job and process the return! Insane!

Date of experience: April 29, 2019
Australia
7 reviews
24 helpful votes
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Been purchasing playsuits, sets and cute tops here for years and to be fair, they got overall good fast service. Customer service is quite helpful and prompt. Their sales are pretty good as well. Cute styles but some of their pieces don't have the best quality fabric and still going at about $60 and above, just aimed at school girls who don't know better. This is the place for mass produced stuff and last minute outfits with free returns if it doesn't work out. Fast fashion at its finest although few of their stuff do come from good local brands so those are of good quality. Beware that not all of their honest individual reviews make it on the product page so I'm writing it here.

Date of experience: April 8, 2019
Australia
2 reviews
4 helpful votes
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Amazing
September 4, 2017

Great customer service
Quick replies
Always helpful
Understanding with refunds
Simply the best store EVER!

Date of experience: September 4, 2017