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7 Reviews by A

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Princess Polly

Princess Polly

4/8/19

Been purchasing playsuits, sets and cute tops here for years and they got overall good fast service. Customer service is quite helpful and prompt. Their sales are pretty good as well. Cute styles but some of their pieces don't have the best quality fabric and still going at about $50 and above, just aimed at school girls who don't know better. Overall, my personal shopping experience has been great though. Some of their stuff do come from good local brands so those are of good quality. Beware that not all of their honest individual reviews make it on the product page so I'm writing it here.

6pm

6pm

4/8/19

Purchased some Dr Marten sandals. They arrived on time and packaged well. My coworkers have purchased from them in the past and they recommend this site highly as well.

ALDO

ALDO

4/8/19

Strange to see not so positive reviews on here given that this brand has been good to me for years. Recently bought two pairs of sunglasses I have been hunting down when I lost em overseas. They came wrapped carefully and arrived on time. I highly recommend Aldo for their good shoes as well when I had purchased boots in the past. I have loved this brand for years and will keep coming back for their impeccably stylish and affordable designs.

Zumiez

Zumiez

4/8/19

I can't say anything but good things about this company so it comes as a surprise that they have some bad reviews. I spent around $400 on this company during the Black Friday sale and they never got a single order wrong. My brother would shop here occasionally as well. Everything arrived on time, everything was exceptionally good quality and had no issues with customer service. Though they take some time to respond, I do appreciate that they listen to you and verify your identity before cancelling a purchase if it so happens that you've got different billing addresses and mailing addresses. I recommend this site and believe they offer good value for money.

SheIn

SheIn

12/4/18

I've been a customer of Shein for a year and a half now and order almost every month from them. I think some of their stuff is decent. Well priced and about the same quality as most online stores out there. Checking the reviews, the customer photos, sizing and the fabric really goes a long way. You really have to be smart about these things and do your research. So far, I'm quite happy with the stuff I bought. You will come across bad purchases every now and then as it is with online shopping cheap Chinese versions of what you saw at a boutique. But because it is cheap here, it doesn't really hurt.
I reckon some of my best purchases are from here.

What's mildly impressive is the customer service, search accuracy and tracking. You really can't expect much from Chinese retailers online. Hence, their return policy is virtually useless, but they are almost always able to help resolve it via chat. I have come across some of their rude or barely-English speaking staff, but to me, it's not a deal breaker, really. You want cheap prices, you get cheap clothes and cheaply paid customer service. That's it.
Given that they respond promptly to emails, ship within 24 hours-- one week to arrive to Australia, honor complaints about defects and have (relatively) good English speaking staff, SHEIN is alright in the scheme of things. With most things here going at less than half regular price, it's sometimes worth the gamble. Like always, hundred dollar purchases are a risk so proceed with caution. One thing to remember is that these pieces are mass produced. They do deliver as promised eight times out of ten and their constant Free Shipping promos are always a plus! Overall, I'd recommend this site.

Forever21

Forever21

12/3/18

They have automatically cancelled my order five hours after the Black Friday sale for my security?! Really. All because they auto-filled the Shipping Address into the Billing Address.They won't ever bother with any attempts in verifying that this in fact me paying for my order with my card when it is your doing. Now I am forced to pay for full price making the long wait for the Black Friday Sale useless. So appalling.

And yet, on the same night I bought from three other stores and they cared to verify billing addresses with me before they proceed with anything, let alone cancel my order.
I can't believe I have purchased from these guys for years and this was never an issue and now they pull this on me. I'm sure I'm not the only one who encountered the auto generated billing address. This is the first time I have encountered this with any store.

Tried to contact (over the span of almost three days) any of their staff on that ridiculous ticketing system of theirs, but failed 9 times out of ten. When I do reach someone after hours, they were unable to provide any help as they have no means to and are so poorly trained. They act as if this is the first time they've ever talked to a customer. Basically just hired to absorb all the frustration and disgust from PAYING customers like me who are led to believe the repulsive illusion Forever 21 calls "customer service" exists. 0 STARS!
NEVER AGAIN.

Order number 83228730

LucyInTheSky

LucyInTheSky

7/15/17

I placed and paid for my order 3rd of July, and they STILL HAVE NOT SHIPPED.Then weeks later, I get an email that it was on the way with no working tracking number. The reviews said that this site had gone to crap and i still placed my order because i really wanted this daydress i've been lookin at for a trip overseas. It's been two weeks. I have contacted them and sent screenshots and all they replied was 'Order number please' WHAT THE F*** WAS I THINKING buying from this crap website. They lure you in with discounts and some sort of disclaimer that they had switched suppliers so it takes a little longer to ship.
What a load of bull.
I don't even know how or when i can get my order shipped let alone get a bloody refund. What a waste of time and money!!!! .
PS: Save yourself from this disaster of a company and order something from a respectable site.

A Has Earned 20 Votes

A D.'s review of LucyInTheSky earned 2 Very Helpful votes
A D.'s review of 6pm earned 2 Very Helpful votes
A D.'s review of Forever21 earned 3 Very Helpful votes
A D.'s review of SheIn earned 9 Very Helpful votes
A D.'s review of Zumiez earned 2 Very Helpful votes
A D.'s review of ALDO earned a Very Helpful vote
A D.'s review of Princess Polly earned a Very Helpful vote

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