On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
No issues good product good quality fast shipping had a good experience
Ordering was EASY and I received the order quickly! Very pleased! :)
One item came defective but customer service took care of the issue.
Was much longer than expected. Backing inside of embroidery came all apart with white clumps on all laundry when washed.
Package came earlier than I have expected! Everything fits true to size!
The hood was delivered quickly and wears nicely. I am very satisfied with the quality and it looks great.
Great quality, fit well and look nice. Also received very quick after ordered.
Outstanding service and quality. Order was received exactly as described.
Overall experience was good. Received my order very quickly.
Love that I can find my school so easily and there are so many options for logos The options for clothing types are plenty as well.
Ordering was easy and very convenient. I will definitely order again.
Excellent product! I'll be ordering from you again some time!
Easy to order. Received it promptly. Quality seems good so far.
Great products! Tshirts are very soft and comfortable for an active lifestyle. Logos hold up well to washing.
Good quality and fits well, a little bit long but it's not really a big deal
Easy ordering process, quick order to shipment status, and quality of service and product…exceptional!
Hats look great and were delivered earlier than anticipated
Terrible customer if you call it animated "service" local community make similar if not better quality shirts UNSUBSCRIBED DONT CONTACT YOUR PREVIOUS BUYER
Received 30% off and was automatic added in shopping cart. Absolutely liked the multiple options to choose from.
Quick and very simple. I thought I was gettingvhis last name in it and it confirmed but it came and didn't have the Fairfield so that's upsetting
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members