Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Like the product if you can get correct size. I would prefer a faster turnaround.
I did not love that I had to peel cardboard backing from the embroidered area of the hats that I ordered. That was sloppy and could have ruined the embroidery after it left production. Other than that, the hats are nice.
The website was easy to navigate, with plenty of options and price points. Checking out was simple, and using PayPal made my purchase information feel safe. I'll be ordering again from Prep Sportswear.
I purchased a hat online and received the hat a week later. What I received was very different from the images online when I purchased the hat (the thread on the hat I received was super shiny and font was different). I contacted their Customer Service but was informed they don't issue refunds but they offered to replace the hat. The problem is that doesn't resolve my issue as the replacement hat would also look different from the images on their website. When you rely on website images for a purchase what you receive should look exactly like what you ordered. Buyer Beware!
I was very pleased with my purchase. I bought w different shirts and both were exactly as described
I had to add the sports category again after every item I added to my cart!
I just ordered a baseball jersey for my son and my sister and I decided we liked it so much we wanted one too! The jersey came out very nice well made and the material was very soft.
Great, I wish the shipping was a little faster but I understand quality takes time.
Great product and delivery was quick. Nice to be able to order school apparel for the grandkids
Loved our custom made Tshirts. Well made and fast service. So happy.
Awesome product! Fits great and made top quality will definitely do business here again cannot overstate how good the quality was!
The sweatshirts were the perfect size and made of quality material
So easy to shop for your favorite school's spiritwear. It's nice that you can also personalize your items.
I needed a shirt for my granddaughter's color guard team. I wish it had said Nana instead of Grandma but I still love it!
Very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very pleasant very nice very good
The website was difficult to navigate as pages didn't load, but this inconvenience was totally offset by the quality of the shirts and sweaters I ordered. Super happy at the quality.
I signed up for email/sms advertising. I got a text for $40% off, expiring at midnight. Entered the code at checkout and got only a 15% discount. They wouldn't even give the 25% discount splashed across the pages from which I ordered 3 sweaters.
Have ordered from here many times and many schools as I have 3 girls who have had scholarships to play vb. Never disappointed and GREAT gifts!
Smooth and efficient, no issues with ordering, payment or shipping
Not great I requested personalization on my shirts and didn't get that
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members