Digital Wallet

Submit a complaint to the CFPB.Around 2014, they started accepting PRE Paid card complaints,2014.

Prepaid digital solutions appears okay on the surface until you attempt to use this pre loaded card. For one, the bricks and mortar stores typically don't want to deal with punching in all the numbers to have you pay with it. Worse,if you have a partial balance for something you're buying. They definitely don't want to use it,and place the remaining balance on another form of payment. So, no, it's NOT accepted everywhere you would spend with. My situation became worse when I needed to reverse a charge due to the company in question being M.I.A.since November 2022 where it didn't respond to their customer service number,or email. This evidence was submitted to Swift prepaid. Perfect storm to deal with when Swift prepaid takes 45 days just to investigate where they respond with an excuse for finding zero issues.

Customer service is pitiful as they all play off each other to be as of little help as possible. To think their their company name includes "solutions" is laughable.

Since businesses want to use the pre paid cards as a way to manage their cost centers in dealing with reimbursing,or awarding customers. I would opt for a PHYSICAL card since the digital one is more of an issue when you need to input all those numbers. Environmental reasons, one would think pre paid cards would figure out a way to enable a mobile compatible, scannable bar code that works with RFID similar to eWallets.

CFPB: " The Consumer Financial Protection Bureau (CFPB) is now accepting complaints from consumers encountering problems with prepaid cards, such as gift cards, benefit cards, and general purpose reloadable cards. Consumers can also now submit complaints about additional nonbank products, including debt settlement services, credit repair services, and pawn and title loans.JUL 21,2014"