1 review for Digital Wallet is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Texas
1 review
4 helpful votes

Usual financial nonsense: taking advantage of confusion, expiration dates, & captive customers
September 9, 2021

This "prepaid" visa tool/website is maybe among the bottom 2 or 3 worst websites/vendors to deal with. Between my companies "rewards" tool shenanigans and this websites obfuscations & expiration dates, I waste more time, energy, & money-as-time than the "prepaid" card system is worth.

I wish my company and its reward company had chosen something better.

-DON'T LOSE YOUR TOKEN #... OR your card #... OR your username (& password)... or the darn website name www-dot-prepaiddigitalsolutions-dot-com
-"cards" expire in 7 months: so spend ASAP!
-Don't DARE get a card with more money than you're going to use b/c you'll never be able to use odd leftover amounts for anything useful
-Has an ultra-confusing login and verification system with: token #s, usernames (not e-mails) with unclear rules for names, won't let you login once your cards in your "wallet" expire, but won't let you re-register that same wallet name, makes you jump through multiple hoops to recover password (good luck IF you didn't save your username, token #, and remember your personal question answer)
-charges $3 if you want a physical card

The only reason I give it more than 1 star is because I've dealt with it before: I used my company's health reward system to claim a reward prepaid card_only_ when I decided I wanted to buy something on a website, I asked for a card with the exact amount (taxes, shipping, and card all ready for payment--that can include VISA), then it took me maybe 45 minutes to wrangle through the reward e-mails (don't lose track of the subject and sender of those kinds of e-mails!), then immediately got a "virtual card" and used it. BUT, when I tried adding it to my existing "wallet"--no dice b/c all those cards w/ remainders were expired!--and then tried to create a new wallet--through a dozen hoops & tries--, it took about 30 min. I did this ONLY in case of a mess-up with my order--in case the merchant needed to refund my payment. (Lord help me if I needed to go through that mess w/ prepaidigital...)

Tip for consumers:

-DON'T LOSE YOUR TOKEN # ... OR your card #... OR your username (& password)... or the darn website name www-dot-prepaiddigitalsolutions-dot-com
-"cards" expire in 7 months: so spend ASAP!
-Don't DARE get a card with more money than you're going to use b/c you'll never be able to use odd leftover amounts for anything useful

Products used:

virtual VISA card

Date of experience: September 9, 2021
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