PranaHeart

I ordered multiple items in August and still haven't received anything, nor any response to my emails. I have made several attempts just to receive an updated status and have been ignored. The pandemic has impacted shipping/delivery and disrupted business operations overall, so I understand things happen. But to ignore me altogether - that's tacky and unprofessional.

I love these bracelets and their healing powers. I felt lifted as soon as I put them on! Received an order confirmation, attacking number and my packages arrived when expected. They came with little velvet cases, beautiful.

I submitted an order 3 days ago but other than that no communication at all. Maybe I'm being a bit inpatient but my gut is telling me something is wrong here. There's no contact info, if you reply to their email they respond saying "use another email ". Well. If you got my email just reply. This is not my first time making an order but it is with this Company. I truly hope I get what I ordered or get a refund. This is not Spiritual at all. Makes me wonder about the product. So disappointed. I don't want to pick any stars but I'm forced.

One of the bracelets I ordered is falling apart, but the company phone number is not in service and they don't respond to emails so there doesn't appear to be a way to contact them to ask for a refund! Very disappointing - they should change their name...

I placed an order on 29 August 2023 and have heard absolutely nothing. The emails are returned. There is a dial tone on the 855 number and there is no means to track a package that at best should have been received by now.

This is my second time ordering. I love the product but this company is just horrible I'm sorry! After receiving my first order I place a second order based on my first experience right? Ha! It's been over a month I spent $100 (both orders) on a few pieces and I haven't received anything but an auto message email. No tracking no nothing. Over a month and I've been reaching out on every platform possible. Nothing. I needed these for a special ceremony I'm just sad I also don't have $100 to just give away I gotta work half my shift for that. Pissed!

I bought something a few years ago and there was never a problem. Now I ordered a Christmas gift on November 30th and it never came (is in another city apparently since December 7th). I have sent 2 mails and never got a reply. Very disappointing.

I ordered a prayer bead bracelet based on the photograph of a bracelet reflecting large, substantial beads, and received a tacky-looking bracelet with tiny beads I would not even consider wearing, the beads do not even resemble prayer beads. Blatant false advertisement. I have emailed them twice based on their 100% Satisfaction Guaranteed Return Policy, requesting a postage-paid label to return this very disappointing item, and have received NO reply.
SueJ

Was very much looking for

I ordered some bracelets and they took awhile to come. The representative did explain why and I was fine with that. However, one of the bracelets/necklaces is way too big for me to wear as a wrap around my wrist and even as a necklace. I'm three weeks still waiting to return it! I've emailed and happen to google them and found this site. I called the number supplied on here and I had to leave a message. The item is very pretty but I can't wear it. I am hoping I'm not taking a $40 loss!

I bought the Tiger's eye necklace as a gift earlier this year. The recipient let me know that the band holding the necklace was shredding in several places. This necklace was not worn daily. I reached out to Pranaheart and they would not replace but happily offered a 20% off for a replacement purchase. A company that doesn't stand behind the quality of their products already know they are poor quality.
I will not be purchasing from them ever again.

Placed my order in March. It is May and still not have received item. Keep emailing for response or money returned and No response. Check out the reviews on Better Business Bureau.

I too fell for the scam! I ordered some bracelets om 3/6/2017 from a Facebook post! On 3/16/2017 asked by email where my order was and again on 3/21/2017 threatening them to dispute transaction if I don't hear back from them.On 3/22/2017 i get an email from Anna stating they have a lot of orders to fill my order was coming from PA and will be shipped within a week and not take more than 5 Business days to arrive. On April 6 I received an email with a tracking # but it says Pre shipment info. Awaiting item. I just called my credit card co. And I am disputing transaction!

I'm not sure if it's real amethyst or just glass. I will say that it's very pretty, but I am a huge crystal lover and wanted to be wearing Amethyst. However, probably should have known by the less than 20 bucks price that it was probably synthetic. "created" Amethyst would have been fine because it holds the same properties. CAN'T find anything on the website about this product, only facts about amethyst. Not if this really is one. ;) Ah well.

Bracelets are made from plastic,, and fake! Thought they were supposed to be made from sandlewood, black Onyx. Not real crystals or wood. Very disappointed! Don't waste your money!