website thubmnail of Powell's Books
How would you rate Powell's Books?
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Canada
1 review
2 helpful votes
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Stay away
August 23, 2020

My order was shipped on july 16 and haven't received it yet so i wrote an e-mail to know where it was, basically said because of covid it could take up to another 2 months... so a whole 3 months before even receiving the book. I guess more disappointing than anything, never going to order again..

Date of experience: August 23, 2020
Oregon
1 review
2 helpful votes
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While their packaging of mailed books is excellent, the quality of their used books is a roll of the dice. Powell books doesn't use any sort of grading system, like what other book sellers use (like new, very good, good, acceptable). You'll end up getting whatever they decide to send you. I was upset with with the condition of the used books in my last 2 orders. They were quick to give me a refund, although I prefer to have gotten books that were acceptable.

Date of experience: January 15, 2022
Washington
1 review
1 helpful vote
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Frustrated book seller
August 18, 2021

I find books that Book Scouter says Powell's will accept. When I go to their website to sell the book they are not accepting it. This happens on a regular basis. I have not had this problem with other buy back sites. I'm done with Powell's.

Date of experience: August 18, 2021
TT
149 reviews
1794 helpful votes
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A great online bookstore when it comes to finding great books. The site also acts as a book review site and does what are known as "review-a-day" reviews on books.

This site has different categories which include the e-books category, the used books category, the staff picks category, and even the sell books category. It mainly specializes in both new books and used books.

In the sell books category they actually encourage individuals to sell the site their books.

This is an excellent site for obtaining books especially if they may be difficult to find and an excellent site when it comes to checking out book reviews on books. A site that is definitely highly recommended.

Date of experience: November 2, 2011
Washington
33 reviews
96 helpful votes
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Well known indie bookchain, now located in the Pacific Northwest. I've never had any difficulties ordering items from the web from them. They were early pioneers of e-commerce, before the 'big gorrila'.

Their strength is new and used books, especially academic and scientific publications. This family owned company is a well known collector of used books in North America.

Date of experience: September 25, 2012
Oregon
31 reviews
66 helpful votes
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A REAL Book Store!
December 30, 2016

We live close enough to Portland that visiting the store is easy enough, but online make it even better.

When i read a book review I have to make the decision: Buy it Now or wait for it to show up in our Public Library's catalog.

I'm rather an eclectic reader and stuff that appeals to me often doesn't show up at the library, so ordering from Powells is a good option. Sometimes I have to have a NEW BOOK RIGHT NOW and other times it isn't so urgent.

Powells carries a ton of new books but they really shine with their used book inventory. If I can wait for a title to get recycled by someone and go to the used category there is a lot of $$$ to be saved - so I'll wait for most items I buy.

This is a great store - visit it if you are in Portland or savor it from a distance via the website. No disappointments!

Date of experience: December 30, 2016
GB
11 reviews
8 helpful votes
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I wanted to recommend this to you as this site has helped me find quite a few books I had not seen elsewhere. Also their prices are affordable, so I am able to add quite a few books to my library due to this.

Date of experience: July 17, 2019
RU
6 reviews
0 helpful votes
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Services are very popular
December 25, 2020

Now such services are very popular because they allow you to find a lot of useful literature.
Although it is more and more oriented towards classic literature.

Date of experience: December 23, 2020
Spain
7 reviews
0 helpful votes
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I'm happy
December 25, 2020

I'm happy with the fact that there's such a great selection, which allows you to find what you need. In addition, delivery is provided in 3-5 days, which is normal.

Date of experience: December 23, 2020
Italy
5 reviews
1 helpful vote
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Good Service
September 8, 2018

Bought a new book The Lying Game. Powell's had given a good service and they have charged the best price for this book. I am happy with their service.

Date of experience: September 6, 2018
Germany
6 reviews
0 helpful votes
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I'm happy
December 29, 2020

I'm happy with everything, because everything can be done quickly and without any problems. And the prices here are absolutely normal, completely in line with the quality of the books.

Date of experience: December 29, 2020
Nevada
2 reviews
11 helpful votes
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Excellent!
January 11, 2018

Always excellent service and great prices! I highly recommend Powell's! My orders have always arrived in a timely manner, and I have never had to contact customer service. A+++++

Date of experience: January 10, 2018
New York
3 reviews
1 helpful vote
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They recieved my books 3 weeks ago and still not paid I sell to a lot of these company's and they all pay a lot quicker then these people. So if you want to get paid sale to anyone but these guys

Date of experience: May 12, 2023
New York
5 reviews
15 helpful votes
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Poor company
July 2, 2021

Poorcompany steals your books, bad customer service, bad website, I will never buy and never sell again there

Date of experience: July 2, 2021

Overview

Powell's Books has a rating of 3.2 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Powell's Books ranks 319th among Books sites.

service
4
value
3
shipping
3
returns
2
quality
3