website thubmnail of PostScan Mail

PostScan Mail

Overview

PostScan Mail has a rating of 4.6 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. PostScan Mail ranks 85th among Mail Forwarding sites.

service
9
value
8
shipping
8
returns
7
quality
8
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2,581 reviews
How would you rate PostScan Mail?
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Texas
1 review
0 helpful votes
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Enough With The Surveys...
September 30, 2024

This is too much to log in to site and not very responsive

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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Great feature
October 1, 2024

Will use for other businesses. Very easy to access. Easy to navigate

Date of experience: October 1, 2024
Maryland
1 review
0 helpful votes
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Great and quick service
September 30, 2024

I need an address for my business and received one within minutes

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Great service
September 30, 2024

Kevin gave an excellent service, always attentive and helpful, remember me quickly.

Date of experience: September 30, 2024
Egypt
2 reviews
0 helpful votes
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This is one of the most convenient services I've come across. I don't like my mailbox being filled up with unnecessary mail and this gives me the option to only receive the important documents, bills, etc. I get a notification showing what I received and if I want it forwarded to my mailbox or not. Its easy to use, inexpensive, and extremely conducive for me.
Great service!

Date of experience: December 18, 2016
Colorado
1 review
3 helpful votes
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Lost my mail. Forced me to do the run around to see of the post office received it which they said they never did. Offered no support or explanation as to where the mail went and no proof the letter was ever foreword. Fine until you have a problem and then ZERO support!

Date of experience: May 10, 2019
Wisconsin
1 review
7 helpful votes
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Their service doesn't work--all of your mail simply gets thrown away. However, they have a big army of bots leaving reviews in order to make it look like they have a real service.

Run, don't walk. They just want to steal your money.

Date of experience: July 2, 2020
Washington
1 review
0 helpful votes
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Worst Customer Service
September 5, 2023

I have not experienced such a lack of communication between a business and its customers. Absolutely dreadful.

Date of experience: September 5, 2023
Arizona
1 review
0 helpful votes
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Kjh;j;i
February 28, 2025

It was greaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaat

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Great customer support
February 12, 2019

Totally recommended to family and friends, I found a professional and secure service, besides their great way of handling customer's complaints. Keep the great work guys

Date of experience: February 12, 2019
J R.
1 review
0 helpful votes
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It's been cool so far
August 22, 2020

It's been cool so far - I'd like a little more time to use the service before I give my final review though.
There was a 2 day issue with their third party notary service but other than that I've gotten everything taken care of I belive.

Date of experience: August 22, 2020
Chris A.
12 reviews
0 helpful votes
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While there were some issues on initially setting up the account I was pleased to see a response from customer service clarifying the issue at hand. I look forward to using those service moving forward and see how it goes.

Date of experience: December 14, 2018
Roger K.
5 reviews
0 helpful votes
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It's a really cool service
September 5, 2020

It's a really cool service - and I'm excited to see how it really works. Just signed up earlier this week. Sent a test letter locally about three days ago. Has not yet appeared in my inbox. Curious to see how long it takes to show up!

Date of experience: September 5, 2020
Josh K.
2 reviews
0 helpful votes
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Had some confusion over the necessary forms and was contacted within an HOUR. Had all my questions answered, was given a clear idea of what would happen next and how long it would take for my mail to roll over to the new service, and overall was absolutely delighted. Best customer service I've had all year - I'm definitely impressed, and have only been a customer for an hour and a half so far!

Date of experience: August 21, 2020
Ani T.
1 review
0 helpful votes
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The service is easy to sign up for
July 23, 2020

The service is easy to sign up for. I also appreciate the convenience of going to the location and dropping my form off there - he was very friendly and helpful. This is a gem for small business owners!

Date of experience: July 23, 2020
Layne M.
1 review
0 helpful votes
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Terms & Conditions were a bit long and disheartening. (Is it really necessary to make me say that I will hold you harmless for INTENTIONALLY causing damage or destruction to my mail? Pretty distasteful, guys.)

Otherwise happy with being able to choose my own address (some other services I looked at didn't tell you what you'd be getting in advance, let alone allow you to choose). We'll see how the actual scanning and forwarding goes.

Date of experience: August 21, 2020
Lynette A.
1 review
0 helpful votes
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I would HIGHLY recommended using PostScan Mail for all of your business needs. The set up was self-explanatory, and I absolutely love the ease in getting mail notifications. When mail arrives to my virtual mailbox, I am immediately notified via email that something came in. I am then prompted to log into my account and I get to choose whether the mail should be shredded/recycled, scanned, or forwarded to my local address. It's that easy - and everything is done remotely.

Date of experience: October 3, 2020
Trevor D.
3 reviews
0 helpful votes
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Used the online notary service that PostScan recommends and was processed the next business day with a confirmation email. Too early to know if they will contact me (email) each time I receive mail, but that is the key to this service, as a competitor had stopped notifying me each time mail arrived and I had to check constantly, even after informing them and confirming my email address.
While this service does contract with mail stores, they offer buildings as well (which I chose to use for my address) and I am so far satisfied with my downtown suite address!

Date of experience: May 7, 2020
Washington
1 review
4 helpful votes
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Dishonorable
June 17, 2021

Low life criminals

These are fake reviews

We were with them for a while

It's a racket

They should be shut down

Date of experience: June 17, 2021
Kimberly N.
1 review
0 helpful votes
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Easy to sign up and set up the next steps
October 26, 2019

Easy to sign up and set up the next steps. About the notarization, it would be great to have more information on what is notarization and the usps form of what it is and why fill it out? Also it caught me a bit off guard to meet with a certified person to ensure the form was correct. I would provide statements of what happens next after signing up? That way, I would know what to expect from the user experience side. Overall, it was a really nice experience.

Date of experience: October 26, 2019