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PostScanMail has established a strong reputation for reliability and user-friendly services, with many customers praising the efficiency of their operations and the helpfulness of staff. Positive sentiments highlight the company's commitment to security and customer satisfaction, with users appreciating the ease of navigating their app and web platform. However, concerns regarding service delays, particularly in shipping and document retrieval, have been noted, with some customers expressing frustration over the lack of tracking information. Overall, while the company excels in customer service and product quality, addressing the noted delays could enhance the overall customer experience.
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Ok so far
Quick and easy
Good no problems
Highly professional company and excellent customer service. Sign-up was far easier than I thought it would be. Thank you.
Great Service
Login issue happening
It was easy to choose the location. I had access to an online service to notarize the necessary USPS form. It went smoothly.
Great service and customer care.
Keep it up!
Wish it was more options
After I use this service for 1mth I will tell u
反应迅速
You seem to have the best rates
I did not expect to have to acquire a form from the usps office.
It felt misleading that the address displayed during signup doesn't include and PMB value but after signup is complete the address provided has a PMB.
N/a
Very helpful and patient friendly can I go pick key
Easy to register
Easy to sign up and set up the next steps. About the notarization, it would be great to have more information on what is notarization and the usps form of what it is and why fill it out? Also it caught me a bit off guard to meet with a certified person to ensure the form was correct. I would provide statements of what happens next after signing up? That way, I would know what to expect from the user experience side. Overall, it was a really nice experience.
Amazing
Easy so far and a good experience with customer service. Nice to know they are avaiable by phone!