The queues in post offices is perthetic and totally ridiculous where there's one counter open out of 10 yet no apology no excuse why we customers have to wait for such long times totally stupid... wonder why we should be taken over by better company like usps from usa better service then this...

The United Kingdom Post Office offers a range of savings accounts and bonds provided by the Bank of Ireland. The interest rates are reasonable for accounts which still allow access to savings but dealing with the Post Office is a nightmare.

Their website is truly 1990s with no auto tab when entering login data and it is down so often that it's never guaranteed that login will be possible. Managing the accounts, as in viewing and moving money is fairly good but trying to open a new account such as a bond using existing savings is a waste of time as their help and advice is out of date and does not match the actual process.

Trying to get in touch with them by telephone is a waste of time as it takes forever to get through and when you do, don't expect any useful help. I spent three days trying to open a new savings bond and when I finally succeeded it took a week for them to even acknowledge my application and then I found that the account hadn't even been set up!

I'm moving my money elsewhere when my bonds mature, even if it means a lower interest rate!