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PoshmarkReviews 2,861

1.3

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Poshmark Reviews Summary

Poshmark has a rating of 1.3 stars from 2,861 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Poshmark most frequently mention customer service, credit card and phone number. Poshmark ranks 49th among Consignment sites.

service
782
value
705
shipping
677
returns
655
quality
637

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Pennsylvania
1 review
13 helpful votes
Follow Kay D.
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Too many cheapskates
January 8, 2016

I listed several designer handbags on here NWT for a low price since I work at one of their stores and get discount. People were offering me no more than 100 dollars for bags that sell for over 350-400 dollars. I was a top 10% seller on here and proved authenticity. I left Poshmark because of the lowball offers and people expecting expensive items for almost nothing.

Date of experience: January 8, 2016
Michigan
3 reviews
32 helpful votes
Follow Bails B.
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This was a fun, easy to use site.
I found some lovely items, sold
Things I no longer wear.
Then the rules regarding retail selling
Were changed.
The site is now overrun with overpriced
Low quality Asian clothing & jewelry.
Sellers on Posh follow the 'buy it for $2 -
Sell it for $40' rule.
Save your $$$ & buy from the same places they do,
Ebay, Wish, Sammydress etc...

Date of experience: January 8, 2016
New Jersey
1 review
7 helpful votes
Follow Bee l.
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I am a seller on Poshmark but my review has nothing to do with that,-here are my honest thoughts: I started as a frequent buyer when I was shocked on so many awesome deals; but I had many unsatisfactory purchases- BUT, that is not Posh's fault- it was the poor sellers end OR mine for not clarifying all questions prior to purchase. Now with experience of what I look for when j buy I try to offer the best to my buyers. This app is great but ask all your questions ahead of time, make sure they respond before you purchase, verify tags and condition. Look at the reviews. Poshmark is also nothing like other apps it is UNIQUE and my absolute favorite aspect is the social part of it- it brings a whole new definition to online shopping and fashion. I think they charge a little much for commission but other than that- and timeliness in responses great- I think it can do great things.

Date of experience: January 7, 2016
California
1 review
9 helpful votes
Follow Jen C.
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A lot of the reviews on here are either raves or just giant rants. Poshmark is just a market place like eBay or Amazon with different sellers. Use common sense, ask questions check their about page, see how long it takes them to ship and if they've gotten any love note reviews. There are great sellers and their are bad sellers. Good sellers usually take time and effort to photograph their own pics that look clean or add the actual item to the stock pictures. Seriously people... It's like any other market place. If you use good common sense and ask questions and make sure to look at little cues of a good seller it's okay. Unfortunately there are a lot of bad sellers as well. What I do like about Poshmark is that it's super simple and easy to find what you're looking for.

Date of experience: January 6, 2016
Oregon
1 review
19 helpful votes
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Trying to return a fraudulant item is ridiculous. Their customer service sends out robotic emails in reply. Stay away from this site, as a lot of sellers misrepresent their items and the return process is unbelievable. I tried to get a fake Tiffany necklace returned, and I had to do more work then the seller to get it taken back.

Date of experience: January 2, 2016
Texas
2 reviews
23 helpful votes
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Bad experience mostly
December 31, 2015

I have just deleted my account after one year buying things. I purchased approximately 12 things, over half of the transactions were major problems. Two different purchases were mailed to wrong persons and I had to mail them their stuff. Three separate items went in the trash. Sellers don't respond to questions for days, delay shipping for days, sell dirty wore out wrong-sized items and sell things that are of less value with high priced flat shipping of $4.99! Bundled items are a joke where the sellers tell you it will take 2 shipments. Sellers call you rude in comments back and forward where others can read it when ask for measurements. I'm done with them and I've went back to eBay for good.

Date of experience: December 31, 2015
California
1 review
15 helpful votes
Follow Cher K.
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Worse website ever!
December 31, 2015

I signed up to see what this was. No such thing as customer service. I did not buy or confirm a purchase and was basically told too bad. After seeing other bad reviews, I would have never even checked out the site. Now I'm stuck with a so called purchase, and cannot reach anyone to resolve such a fraudulent transaction. Don't be fooled.

Date of experience: December 31, 2015
Florida
1 review
14 helpful votes
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Be careful
December 27, 2015

Be careful when using poshmark. My experience with this website has been good so far, but I have heard of many bad stories when it comes to this site. BEFORE you buy anything from a user, DO YOUR RESEARCH ON YOUR SELLER. Go through their closet, and make sure what their selling is legitimate. Also, go through their hearted comments, and see what type of comments people are leaving. Of they are only saying vague comments, the comments probably aren't from real customers. The really good tip I have learned from other skeptical customers is to MAKE SURE that there is a picture of the product BEING WORN. If it's just a stock photo of a model, that doesn't count. Make sure it's being worn BY THEM, so you can see the product is real. Overall, just be cautious on poshmark.

Date of experience: December 27, 2015
Illinois
1 review
24 helpful votes
Follow Ginger M.
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Had I seen all the bad reviews before hand I would have steered clear of this site. At this point I wish I had. I bought a north face jacket off the site that was tagged as being in like new condition. This was supposed to be a present for my daughter for Christmas. Why I received was a pair of used sweatpants. I immediately contacted customer service and was assured they'd fix the mix up and I'd get my jacket. That was on 12/17/15. As of this review 12/27/15 I still don't have the jacket and now they refuse to reply to my emails. There is no phone number I've been able to find. This company is a giant scam and should be shut down for defrauding people.

Date of experience: December 27, 2015
Florida
1 review
7 helpful votes
Follow Becky K.
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Love the great bargains I get in this web site. Easy to return. Always a social friendly site. It is fun and very friendly. Much better than eBay or others. Love second hand items. Lots of great prices for brand new designer stuff. Making friends is fun.

Date of experience: December 23, 2015
Texas
1 review
25 helpful votes
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Horrible experience
December 22, 2015

I had just started using posh mark and only had under 10 items in my closet. I listed a pair of Louboutins I had purchased from a high end resale shop. I took multiple photos and provided information about them. I wasn't even trying to make a profit on them. I only asked what I had paid for them, which was under $100. Aubrieholmes bought them and then opened a case against me saying I sold counterfeit shoes. Posh mark gave her a refund and sent me the shoes back and threatened me with suspension. They never heard my side nor did they ask me for any photos or proof. They automatically sided with the buyer and accused me of being dishonest. It was humiliating and degrading. I told them to close my account. I strongly advise not to use this business.

Date of experience: December 22, 2015
North Carolina
2 reviews
22 helpful votes
Follow Ashley b.
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No other place will you find a middle man market that takes 20% of your profit. Ebay and amazon dont take anything but a fee for using their website. POSHMARK DEMANDS YOU PAY THEM 20% OF YOUR PROFIT. To put this in respective terms. They will take 40 dollars when you price an item at 200. That leaves you with 160 profit for an item worth 10x the amount you are already selling at a discount. Large corporations and business deals dont even make percentage cuts that big, and when they do, they are marked as thieves all over the news! Dont play into their gimic. They are a million dollar company who wants to take even more.

Date of experience: December 21, 2015
Illinois
1 review
23 helpful votes
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Worst costumer service
December 20, 2015

I like the site but the costumer service has creepy mafia style tactics. They resort to harassment if they want you to do something. However, if you need assistance they often go MIA. Honestly, most people stop using the site because of this which is why I am deactivating my account as well. If anyone were to create a service that is similar but with more customer support, it would be incredibly successful.

Date of experience: December 20, 2015
Georgia
1 review
3 helpful votes
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Everything and More!
December 18, 2015

When you sign up use code JQAQA and you will automatically get 10 dollars off your first purchase! They have everything, and you can negotiate proces! Fashion forward with all the couture brands of clothing, shoes, bags, makeup and more!

Date of experience: December 18, 2015
Wisconsin
4 reviews
36 helpful votes
Follow SUE S.
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PURCHASE NEVER ARRIVED LOST IN TRANSIT. NO HELP FROM POSHMARK. TOUGH LUCK! NOT SO FAST. THEY ONLY ACCEPT MAJOR CREDIT CARDS SO YOU CAN DO A CHARGEBACK AND GET YOUR MONEY BACK. I SEE WHY THEY DON'T ACCEPT PAY PAL. PAY PAL TAKES CARE OF SCAMMERS LIKE THIS INSTANTLY. DON'T LET THEM SCAM YOU. JUST DO A CHARGEBACK. THIS WEBSITES SELLS FILTHY, BROKEN, RIPPED DAMAGED GOODS ALL OF THE TIME. IF CONSUMERS DON'T KNOW ABOUT CHARGEBACKS THEN THEY GET AWAY WITH RIPPING EVERYONE OFF. ALL POSHMARK CARES ABOUT IS THEIR 20 PERCENT CUT. I ASSUME ALOT OF THESE SELLERS ARE FROM E-BAY AND HAVE BEEN SUSPENDED FOR BEING SCUMBAGS. E-BAY CARES, POSHMARK COULD CARE LESS. JUST CALL YOUR CREDIT CARD COMPANY! IF THIS LOST PACKAGE EVER SHOWS UP I JUST REFUSE IT. DONE DEAL! THIS WEBSITE IS NOTORIOUS AND ANY CUSTOMER SERVECE REP FROM ANY CREDIT CARD COMPANY KNOWS ALL ABOUT THEM. HORRIBLE SELLERS AND WEBSITE. YOUR CREDIT CARD COMPANY INSTANTLY CREDITS YOU AND THEN GETS THEIR MONEY FROM POSHMARK. THANK YOU

Date of experience: December 16, 2015
Georgia
1 review
2 helpful votes
Follow Keira P.
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I absolutely love the Poshmark service! It's a great way to buy and sell new and gently worn clothing. If you're curious, sign up via the mobile app with invite code PDIRE to receive a free $10 towards your first purchase.

1. Download the Poshmark mobile app (iOS or Android)
2. Sign up with invite code PDIRE
3. Spend your free $10 on anything! (many items are <$10)

IOS: https://itunes.apple.com/us/app/poshmark-buy-sell-fashion/id*******?mt=8

Android: https://play.google.com/store/apps/details?id=com.poshmark.app&hl=en

Date of experience: December 16, 2015
Florida
3 reviews
18 helpful votes
Follow Angelia M.
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I Love poshmark & sell with a closet full of 350++ Items. I pay 20% but have spoken Via Email with the lady in charge so I do not understand why others say they cant get a hold of anyone as I had NO PROB. Maybe no effort? I have purchased 100+ Items & YES, ALL My transactions have been great. I am happy for this site. Customer service is the Bomb & there ARE Great sellers on here. The share groups normally have the super sellers! GO FOR IT! Seriously, if you have a question I am here. I was reading some reviews & was disgusted by both buyer & seller not stepping up to their OWN responsibilities. I can pretty much promise that MOST of the 1star reviews are because someone is not taking responsibility for their own actions. WOW. Typical for this day & age. UGH,

OH BTW, Anyone that says anything about getting charged early on their CC is not telling the truth. See The seller DOES NOT get paid until the customer gets, receives & rates the item,. Shame Shame. SO PLEASE receive your items when you get it. It kind of stinks waiting for someone to except. I Follow the " Golden Rule on This site. If it is any other way with NO empathy it is not right. Just saying.

If you need to know more about an item PLEASE ask questions. The buyer will be more than happy. Respond with a thank you also. Be a Lady,. Be responsible, Know your measurements for bags, size for clothing & Ring size!

It is NOT the sellers fault if you are not correct when the size is given.

Date of experience: December 14, 2015
Maryland
1 review
0 helpful votes
Follow Lindsay D.
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“USE CODE PYRNA WHEN YOU SIGN UP GET $10”. Also click to like items and when the price is dropped 10% you get notification & lower shipping offers so more opportunities to save. Make sure to check people's rating before purchasing. Never accept to trade or use pay pal. My experience overall has been good.

Date of experience: December 13, 2015
California
1 review
2 helpful votes
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Better than Facebook
December 13, 2015

Posh Mark is an awesome website with an even better app. It is easy to use, I have sold 180 items in 3 months. I have not had any bad experiences like the ones I have read about. I highly recommend this app. It can save you a lot of money and make you even more. If you decide to give it a try to maybe write your own review please use code PCIVW to get $10.00 off your first purchase.

Date of experience: December 12, 2015
Michigan
1 review
24 helpful votes
Follow Sheryl M.
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Sold a pair of Ugg boots almost a month ago, still haven't been paid. Bought a Tiffanys bracelet, still haven't received it. My money is tied up in Poshmark. When they decide to give it to me, I will delete this app. The only way to contact Poshmark is through email. And it's taking forever for them to respond. I just called their number and left a voice mail. Hopefully they get back to me. If they don't, I'm calling my back and report them for fraud. This is the number I called *******771

Date of experience: December 11, 2015