Never received my order, still don't have my money back - no reply from anyone after submitting 2 tickets. All the good reviews are totally fake, not even written in proper English suspiciously similar to the website...!

Helpful? Yes 1
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William D.

1 review

1 helpful vote

“Complete scam - AVOID”

5/5/17

This is a complete scam! All the positive reviews on this site are 100% fake. Check the reviewers - most of them have positively reviewed Polanight and HappysmileUK (another teeth whitening store obviously owned by Polanight).

I should have realised when I saw how cheap Pola's prices were compared to reputable suppliers.. Oh well... You live and learn...

Helpful? Yes 1
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Anette J.

8 reviews

7 helpful votes

“SCAM”

4/9/17

This company is the same as happysmileuk, the difference is that this site is only selling to registered dentists.

Reading the reviews it shows they are selling to the general public as well.

It just prove it's a scam and the top reviews are fakes!

Helpful? Yes 2
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Kirsty H.

2 reviews

6 helpful votes

“Unacceptable customer service.”

3/24/17

Ticket system contact centre tel number is unobtainable should have read all the negative reviews on the site and not only the 1st page of reviews.

Helpful? Yes 3
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Jaki O.

1 review

0 helpful votes

“Thank you”

3/7/17

Good service thanks. I hope in future I will get more response quickly and more professional from their. Now it's ok. Thank you.

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 3/7/17

Hi Jaki, Great to see you are very happy with your dental purchase. Thank you for your feedback. Best regards, PDS Dental Group

Sarah M.

2 reviews

3 helpful votes

“Great product!”

2/6/17

My teeth are now whiter than they have ever been and I have saved a fortune compared to what my dentist was charging. I can't help but think many of the negative reviews are from disgruntled dentists.

Helpful? Yes 1
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Response from pds d., Polanight.co.uk Representative Responded on 2/15/17

Hello Sarah. Thank you for feedback. PDS Dental Group

Lisa R.

2 reviews

1 helpful vote

“Polanight is more effective than whitening gels!”

2/4/17

I find it that polanight is more effective in whitening of teeth as compare to whitening gels as I have tried both.so i am pretty confidant that polanight is the best and i will keep it using rather than gels...

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 2/15/17

Polanight is the dentist brand compared to the normal kind you purchase. Polanight offers excellent results. Always ensure you visit our site as we are the main site. PDS Dental Group

Tyler F.

2 reviews

1 helpful vote

“Polanight worked for my teeth!”

2/1/17

Polanight worked very well for my teeth. I had very yellow teeth but this product has made my teeth so much better than before..Also customer support of this company is truly amazing..Thanks

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 2/1/17

Thank you for your feedback. PDS Dental Group

Shelley R.

1 review

0 helpful votes

“Fast service!”

1/21/17

Polanight was delivered within a week, Staff is really cooperative regarding order updates. Amazing experience and excellent product. Made my teeth great!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Elena S.

1 review

0 helpful votes

“Polanight really worked for my teeth!”

1/20/17

My teeth are great now after using polanight for about 2 weeks...i am ordering more for my friends and mom!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Sergey S.

2 reviews

2 helpful votes

“Quality products!”

1/2/17

Polanight has made my teeth white beyond my expectations. I did not expect, it is just incredible !!!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/16/17

Thank you for your feedback. PDS Dental Group

Hank T.

1 review

0 helpful votes

“My brother needed polanight.”

12/30/16

My brother had very bad teeth and as he tried this polanight, now the teeth are getting white and looking better and better.

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/16/17

Thank you for your feedback. PDS Dental Group

Victoria J.

1 review

0 helpful votes

“Excellent”

12/30/16

I heard about polanight before but never tried that.. It works like no other product..i am ordering more for my teeth as it has great results on my yellowish teeth!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/16/17

Thank you for your feedback. PDS Dental Group

Robert D.

2 reviews

3 helpful votes

“My wife is feeling great!”

12/30/16

My wife is feeling great after the use of polanight for one week and its fast whitening results. High quality product!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/16/17

Thank you for your feedback. PDS Dental Group

Andrii S.

1 review

0 helpful votes

“Prominent results!”

12/25/16

I am getting quite fast and excellent results of my teeth whitening through Polanight. I never thought it would be so great!

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Emma G.

2 reviews

3 helpful votes

“easy and painless”

12/8/16

With consistent use of the Polanight, I see that my teeth are gradually becoming brighter. I have highly sensitive teeth, so I was cautious initially about using a polanight. Using this was easy and painless, and it tasted surprisingly pleasant

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Teon S.

2 reviews

4 helpful votes

“Whiter teeth!!!”

12/7/16

I love Polanight product. It is easy to use and convenient. It works great. Made my teeth whiter in a week. I would buy it again in the near future

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Nick M.

1 review

0 helpful votes

“Quick Shipping”

11/29/16

Polanight is an amazing product to use for whitening your teeth... I have been using it from last one month now, and it is showing amazing results.

Helpful? Yes
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Arman N.

1 review

2 helpful votes

“Works great!”

11/21/16

Polanight works just as well as the more expensive products you get from your dentist.

Helpful? Yes 2
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

John B.

1 review

3 helpful votes

“Fast Shipping”

11/21/16

I ordered polanight for my mother and it worked really in an effective way. My mother teeth are whiter and better than before

Helpful? Yes 3
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Response from pds d., Polanight.co.uk Representative Responded on 12/6/16

Thank you for your feedback. Kind regards PDS Dental Group

Marjan B.

1 review

3 helpful votes

“Really surprised to see my white teeth!”

11/18/16

Polanight actually works without causing any pain. My teeth looks really good and even the discolored ones have shown massive improvement!

Helpful? Yes 3
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Charles L.

1 review

3 helpful votes

“Very Effective!”

11/17/16

Used the polanight twice so far and very effective. No pain or discomfort. Getting lighter by the day! I advise to use with a dental sensitivity toothpaste to minimize any discomfort. Like all these products, it makes your saliva flow. I avoid swallowing so find a quiet corner for 30 mins and spit out into a disposable container. Enjoy the new self-confidence.

Helpful? Yes 3
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Response from pds d., Polanight.co.uk Representative Responded on 1/26/17

Thank you for your feedback. PDS Dental Group

Penny G.

2 reviews

9 helpful votes

“Excellent Quality!”

11/7/16

I had very yellowish teeth. My colleague recommended me Polanight. I received my order in 5 days and the results of polanight are really satisfactory. I will keep using it.

Helpful? Yes 6
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Response from pds d., Polanight.co.uk Representative Responded on 11/8/16

Thank you for taking your time leaving your feedback and review. Best Wishes, PDS Dental Group.

Ogagifo A.

1 review

5 helpful votes

“Quick Delivery!”

11/4/16

WOW, I wasn't expecting much, I did a lot of research and finally choose this company to order polanight. Really works, after just 2 applications I can really see a difference. Quick delivery, simple to use, highly recommend.

Helpful? Yes 5
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Response from pds d., Polanight.co.uk Representative Responded on 11/8/16

Thank you for taking your time leaving your feedback and review. Best Wishes, PDS Dental Group.

Customer Questions & Answers

1
Vote

Question:

Michael Greenwood, why do you copy and paste fake 4/5 star reviews when it's known they are fake? The names of the 'reviwers' are the same as in happysmile uk site and either you know you're a fraudster or you're suffering from multiple personalities. The good thing is a Customer of yours has reported you to the trading standards.

Answer:

Thanks for taking the time to send these real comments. I have also been gathering information about these scammers and intend to send compilation to trading standards. These people seem to be operating in a parallel reality - writing their own (obviously fake) reviews, regularly (but not always) taking payment without delivering the goods. They have to be stopped and the only way to do that is to send all complaints to trading standards. I invite all the real people who are reading this to contact trading standards to stop this disgraceful reign.

By Elizabeth W. on 4/10/17

See all answers (1)

0
Votes

Question:

Hi there, Do you guys ship to Canada?

Answer:

Hello Elena, Yes we do ship to Canada. We offer FREE worldwide delivery!

By pds d., Polanight.co.uk Representative on 9/6/16

See all answers (2)

-3
Votes

Question:

Hi I send my impressions bk 2 weeks ago and have stI'll not had my moulds bk, Iv been ringing the number on the wed site for 2 days but it's just engaged?? Anyone have another contact number thanks

Answer:

Hello Emma, Please contact our dedicated customer care department. Please copy and paste this link into your browser we would love to help you! http://www.polanight.co.uk/ticket/

By pds d., Polanight.co.uk Representative on 9/6/16

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