PogoReviews 302

I purchased Club Pogo yesterday, the 2 games I tried playing. Jungle Gin. Wouldn't let me discard or take cards. Canasta wouldn't work at all. I had Club Pogo for a few hours. I canceled my membership. Said it will be canceled by the next billing cycle. I paid for a year, does that mean I wont get my money back? Will I have to have Pogo for a whole year and cant play? Is so its more of a rip off that I thought. I would not recommend this to anyone.

I would give it the four stars it would of deserved but when EA bought it it turned to dust. I loved playing battleship, monopoly, pucks peak, but now they either A: dont load, B: dont work: or C: the site* just sucks.

*Whoops I said game -_-

If the moderators of Pogo's game forums do not like a topic or post you have made they will delete it. They will delete it without any reason why, no warning what so ever. Pogo made a slots game a weekly challenge, but when you try to play the game you get a message stating that the game is undergoing maintenance. Pogo makes a game a weekly challenge and then put it under maintenance? I made a post on their games forum stating this and asked why. My post was deleted, so I posted it again and it was deleted again except this time I was told that my post was in violation of forum rules. So I asked why and that post was deleted.No reason as to why and no warning what so ever. That is very rude. I once had a problem with a page loading. I asked for help on the games forum page explaining the problem I was having. Their response was if the page loaded for them it loads for you. That is the level of help they give. Reminds me of a dictatorship.

Pogo has terrible support. Problem player Host_TMS_Golf allowed to lock lobby chat at whim with a program in several high stakes pool rooms. Mainly 020 and 045, the popular roons. Made many attempts to report this player. He comes in allows chat for a few minutes. Then tells the room he is about to freeze room. Loads program then leaves. Destroys the full playing experience for all. EA/pogo could care less about the reports and screen shots I have sent.

Renewal time comes up, so I log in to change my card on file. Cant get to account page, getting odd msgs, including account not found. Try to get it sup't. They direct me to a number that winds up being a telemarketer for an EXTREMELY expensive 'computer protection' system that was 3x as expensive as any other. They over dramatized, and outright lied about infections in my computer as well as some across the world having phished my passwords. I've been a customer fo over 10 yrs, but no more.

I was trying to setup a party day for my co-workers. I had Pogo Helpdesk call me so i could ask them some questions about their service. They told me i could setup a bunch of users using my corporate credit card. Fast forward to today, I'm setting up my co-workers accounts and BAM I can only setup 3 accounts using the same credit card. I get the Pogo helpdeskt o call me, and the guy tells me again that it's possible! I'm like "No! It's not! Do you even know what you're talking about?!" I'm very pissed, I feel Pogo's inability to be informed about their OWN PRODUCT made me look like an idiot.

Advice for Pogo: Make sure your Helpdesk can answer questions about your service!

I used to really enjoy playing Monopoly World Edition on Pogo. Today, I spent several hours trying to complete a game just against some AI opponents. I constantly had to start over because the game would crash or freeze up. Above the game is a message that says I must use IE 11... which is an old version of IE. I tried running the game on Google Chrome, Firefox and Windows 10 new "Edge" browser and they all have the same problems. It just seems to me like all the games on Pogo haven't updated at all since they were first created and they don't even care. It's run by EA so go figure.