I was trying to setup a party day for my co-workers. I had Pogo Helpdesk call me so i could ask them some questions about their service. They told me i could setup a bunch of users using my corporate credit card. Fast forward to today, I'm setting up my co-workers accounts and BAM I can only setup 3 accounts using the same credit card. I get the Pogo helpdeskt o call me, and the guy tells me again that it's possible! I'm like "No! It's not! Do you even know what you're talking about?!" I'm very pissed, I feel Pogo's inability to be informed about their OWN PRODUCT made me look like an idiot.
Advice for Pogo: Make sure your Helpdesk can answer questions about your service!