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PNC Bank
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pnc.com
Nigeria
5 reviews
2 helpful votes
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PNC Bank is Scam
September 12, 2024

I strongly advise against doing business with PNC Bank, as my experience reveals they are a fake firm. Be aware of any involvement, since it may result in money loss and other consequences.I received my money back, which was the only way I could go about it. I got assistance from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE FOR THIS REVIEW IN CASE YOU NEED HELP AND WOULD LIKE TO CONTACT THEM).Note: I did this due to the harsh regulation here, and I honestly want to help as many people as possible get their money back.

Date of experience: September 12, 2024
Minnesota
13 reviews
21 helpful votes
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My mortgage just got bought by the mentioned institution. What a bummer! The title of this review says it all. I hope none of you reading this ever have to deal with this bank.

Date of experience: July 16, 2024
Texas
1 review
1 helpful vote
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I've attempted to contact them via their toll free number and email, on hold for over an hour then they hung up. You can't email them either. I did get some unsatisfactory response via their Facebook messenger.

Don't get wrapped up in this mess, it's horrible.

Date of experience: December 17, 2021
Ohio
1 review
2 helpful votes
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I have had several overdraft fees on positive funds. When I go to the branch and have them go through my account, they can't see why I've been charged and refund my account. Check your accounts daily. I was shocked this happens so regularly.

Date of experience: December 12, 2019
Florida
1 review
2 helpful votes
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Unreliable bank
May 8, 2023

If I could give them -10 stars I will,my checking account was suddenly closed by pnc without any prior indication of its closure or rationale as to why. All I was being told is that pnc reserves the right to close down any account without reason.i have never had bounced checks,over draft etc. I kept my account good at the best of my ability,you cannot rely on this bank so take your money and go somewhere else,it was such an insane experiance especially knowing I haven't done anything and no reasons given, had to wait all week to clear my money then go take it out and now waiting for my next appointment to open a new account at a diffrenet bank,such an annoying inconvenience and such an unprofessional experience.

Date of experience: May 8, 2023
Texas
13 reviews
48 helpful votes
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It is not possible for any bank to be as dysfunction as PNC Bank. Absolutely unbelievable how dysfunction this bank really is. Unless you bank with this bank you will not know how bad this bank really is!

Date of experience: October 13, 2021
Florida
1 review
2 helpful votes
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Unfortuately PNC employees are not well trained,, if at all. I spent 15 minutes attempting to use voice recognition to confirm a deduction from my checking account. I finally gave up and spoke to an operator af ter waing an additional 10 minutes. Aftter providing all personal information and account number the operator could only verify that i had a credit card with PNC. I gave the operator my checking account number listed on my monthly statement and yet she could not find in the PNC database my account. This whole process was chaotic and caused nothing but confusion & delay. I do NOT endorse nor recommend PNC as they are not supportive of their customers needs.

Date of experience: June 28, 2021
Nigeria
2 reviews
1 helpful vote
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Scam
February 24, 2024

They have scammed a lot of good folk money and it's really sad bcos they all put faith in them for results to get none above help with money reimburse I was able to get reimbursed with the help of Reguls.info

Date of experience: February 24, 2024
Pennsylvania
4 reviews
10 helpful votes
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Excellent website
September 24, 2019

Has everything you could want, it is fast, easy to use, well designed. If you do only online banking and rarely go to a branch, I recommend PNC for the excellence of its website.

Date of experience: September 23, 2019
California
4 reviews
1 helpful vote
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Having come off a previous auto loan for a car a few years ago, I tried to get another auto loan from my original bank. I also got some quotes from a few other lenders. PNC Bank offered me the best deal out of all of them. I ultimately ended up taking the loan and have been quite pleased with their service in addition to their communication. Their tellers and staff are always very cordial and it is certainly a pleasure doing business with them. I am considering taking my complete banking over to them.

Date of experience: June 28, 2016
Ohio
1 review
0 helpful votes
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Overdraft fees are so outrageously high!
Warning to those wanting to bank with them! Be careful and watchful of your money, one mistake can ruin you and cost you a fortune!

Date of experience: January 31, 2021
Ohio
1 review
0 helpful votes
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BAD BUSINESS!
March 23, 2021

I am COMPLETELY DISGUSTED with this bank's practices. I literally PAID off my credit debt with them, and have kept a 778 credit score and they then penalized me by decreasing my card limit lol - joke in on them - I'm moving my funds to a better bank - Huntington Bank. PNC Bank has only ever costed me time and money, and not given me access to my account when I needed it.

Date of experience: March 23, 2021
Virginia
1 review
2 helpful votes
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Had fraudulent activity on my account, the bank refuses to help because they don't want to arm wrestle with the financial institutions that they say my money went to. Imagine that. The MULTI-BILLION DOLLAR CORPORATION would rather tell me "too bad' because they are more concerned with THEIR OWN bottom line. Told me I was on my own and out $2800 because they weren't getting responses from the other banks when they reached out. Never mind the falsely advertised "fraud protection'. Any means necessary to get your business. FALSE ADVERTISING, TERRIBLE CUSTOMER SERVICE, BAD FAITH. DO NOT OPEN AN ACCOUNT OR DO BUSINESS WITH THIS INSTITUTION.

Date of experience: October 7, 2020
Virginia
31 reviews
22 helpful votes
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I opened a checking and savings account at PNC Bank because it was across the street from where I lived and thought it would be easier than the bank I've banked with for 15 years. Oh, how wrong I was! From the time I opened my accounts I had nothing but problems. I'll just describe the main one here. I wrote them an $800 check for checking and a $1 check for savings. I was told by the new accounts rep to just start my online banking right away. At first, I was admitted to my account online, and it showed that I had ~$245 available. Also, the website is extremely confusing. Not simple like other banks. Then later that day I accessed my account, and it showed that zero dollars was available. I called to complain and then I was locked out of online banking. I kept calling and they kept telling me to physically come to the bank to straighten things out. I went in, he assured me things were okay. I went home and was still locked out and was told three separate reasons for this. After other problems I decided after just one week to cancel my account and go elsewhere.

Date of experience: July 1, 2021
New Jersey
35 reviews
76 helpful votes
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THEY ARE UP TO DATE ON EVERYTHING USING YOUR ACCOUNT LEARNING NEW FEATURES HELPING YOU ONLINE OR IF YOU CALL IN BY PHONE THEY SEND YOU UPDATES TO YOUR EMAIL HAVE GREAT CUSTOMER SERVICE IN THE BRANCH AND IN SMALLER LOCATIONS - THEY ARE IN WAWA AND SHOP RITE I HAVE BEEN BANKING FOR YEARS THIS IS BY FAR THE BEST BANK I HAVE EVER USED. I HIGHLY RECOMMEND PNC BANK

Date of experience: July 14, 2016
Georgia
1 review
3 helpful votes
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I'm stuck at home with a newborn because I was given wrong information by 2 representatives I was told that if I deposited the money through the app that $100 would be available same day as if you use the atm which I always use the atm but since the representative told me that it was the same as if I use the ATM I did it that way since it was convenient little did I know the money will not be available until the next day however when I tried to pay the power bill online my card was declined because once again I was given the wrong information it would not be available until the next business day needless to say that I'm sitting in the dark with a month old and the representatives tells me there's nothing she can do for me so ask to speak to the supervisor and she tells me one is not available that she would have one call me in 1 to 2 business days business days which clearly does not help my situation do not care about their customers at all I will be switching banks

Date of experience: June 4, 2017
Washington
2 reviews
1 helpful vote
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Yes, PNC Bank has experienced data breaches and customers have received fraudulent alerts. In June 2024, Twingate reported that PNC Bank websites experienced high traffic, which is consistent with computer attacks. In February 2024, WTAE reported that PNC Bank representatives identified a Venmo withdrawal from June 2022. More recently, PNC Bank has notified customers that they have received fraudulent alerts via text or email.

I recently contacted PNC Bank, President/CEO William Demchak Office concerning an online PNC Bank SCAM/FRAUD in the amount of $900,000 plus interest to equal one million dollars. PNC Bank response was: 1.) I was responsible for the SCAM/FRAUD 2.) PNC Bank refused to apologize for the SCAM/FRAUD 3.) PNC Bank refused to acknowledge that someone at the bank knew intimately about my checking and savings accounts and stole my money 4.) PNC Bank refused to acknowledge that an Audit of irregular activity occurred 5.) PNC did not conduct Know Your Customer (KYC) on my accounts 6.) PNC approved the International Wires sent to Chinese Criminals and Gangs, possible Terrorism (This is a Federal Offense). 7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity. 8.) The horror of the PNC Bank SCAM/FRAUD as a bank customer.

Date of experience: July 15, 2024

PNC Bank SCAM/FRAUD
October 4, 2023
Previous review

I recently contacted PNC Bank, President/CEO Bill Demchak Office concerning an online PNC Bank SCAM/FRAUD in the amount of $700,000. PNC Bank response was: 1.) I was responsible for the SCAM/FRAUD 2.) PNC Bank refused to apologize for the SCAM/FRAUD 3.) PNC Bank refused to acknowledge that someone at the bank knew intimately about my checking and savings accounts and stole my money 4.) PNC Bank refused to acknowledge that an Audit of irregular activity occurred 5.) PNC did not conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) of my accounts 6.) PNC approved the International Wires sent to Chinese Criminals and Gangs, possible Terrorism (This is a Federal Offense). 7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity.

This is also Financial Elder Abuse since I am over 65 yrs. Old. (This is a Federal Offense). PNC Bank is denying that this is Elder Abuse. What really hurts is I was a Valued and Model Customer for almost 10 yrs.at PNC Bank and now the bank is treating me like a Criminal. My Credit Score is ruined and I am a FRAUD victim by SSA, IRS, Medicare, Social Security and the Credit Reporting Agencies.
Financial institutions that suspect an older adult (65 and older) is the victim of financial fraud must make a report to local law enforcement. In addition, state law now offers extra protections to combat financial exploitation of adults with disabilities and adults 65 and older. Under the law, customers of financial institutions (i.e., banks) can submit a list of persons to be contacted if the institution suspects that the customer is a victim or target of financial exploitation. The institution is also required to report the suspected exploitation to local law enforcement. If the suspected victim is an adult with a disability, the financial institution is required to report to the contact list, local law enforcement, and the county Department of Social Services.

Date of experience: October 4, 2023
Pennsylvania
2 reviews
4 helpful votes
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If I could give ZERO stars, that's the only thing PNC would earn from me... PNC Bank promised me $200 to open a Business Checking Account. I HAVE RECEIVED NOTHING IN RETURN.
As a long time customer of PNC Bank (nearly 30 years) I stayed loyal to PNC Bank when I started my new business. PNC advertised a "Get $200 when you open a new Business Checking Account" Promotion... so, I went into the bank to take advantage of this promo by opening a new Business account. That was back in July... it is now November, and NO ONE from the Bank wants to help me get my $200 promised to me. I've written to a Regional Manager about this, and have written to a Regional Vice President about it... I am also "working" with (huh!) a "Customer Service" person there. So far, NOTHING!

APPARENTLY, PNC BANK'S RECENT MERGER WITH BBVA IS MORE IMPORTANT THAN THIS LOYAL CUSTOMER'S BUSINESS.

PNC BANK: YOU SUCK! I HOPE PEOPLE START TO GET THE MESSAGE AND LEAVE YOUR INSTITUTION FOR A BANK THAT ACTUALLY CARES ABOUT THEIR CUSTOMERS.

SHAME ON YOU PNC BANK!

Date of experience: November 15, 2021
California
26 reviews
80 helpful votes
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I love my PNC.com virtual wallet! Much better than others!

Date of experience: December 10, 2013
Colombia
5 reviews
2 helpful votes
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Buen banco
October 29, 2017

Excelente y seguro para realizar todas las transacciones que deseas en linea, yo lo utilizo constantemente se los recomiendo,

Date of experience: October 28, 2017

Overview

PNC Bank has a rating of 1.8 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. PNC Bank ranks 302nd among Banking sites.

service
8
value
6
quality
7