Absolutely love these bikinis! I have bought so many swimsuits for swimsuit shoots and modeling and this company is amazing! They fit perfectly and the quality is excellent. If you have any questions about your orders the customer service is really quick to respond. Beautiful bikinis! <3
All swimwears are so amazing, very original cut! Despite the delay of 3 weeks, I am so happy to have them now for my holidays. There was a mistake in the order but the client service finds out rapidly a solution to remplace the wrong articles. I am really satisfied!
They have so many different lingerie styles, cuts, and colors. They always look flattering on me and I do have some extra chub in the stomach and thigh areas. I'm saving up right now so that I can go on a lingerie shopping spree!
Thanks to the very gentle customer service the order process went pretty smooth, the support in merging my orders was perfect, the item was delivered much faster than expected and the lingerie looks just fantastic. It was a great pleasure to order at Plumeria.
I'm from canada and I ordered a bikini from plumeria a month a ago. My order total was $47 american/$67 canadian and it took a whole month to get here! They took forever to process the order and actually ship it. On top of that I have to pay $35 in duties :( I've been online shopping for years and never had to pay duties so when the delivery guy said it's 35 I didn't have any cash and they don't accept debit so now I have to bus to another city just to pay more money to get this bikini! Wish I read the reviews before buying... hope the bikini will actually be good...
The shipping was fast. The swimwear is beautiful. The quality is excellent. The best of all is the customer service, the fast response, they are always there for you if you need assistance. I'm very happy with my purchase.
I just found this store, and I'm already blown away by the selection! They have great brands, and the prices are more affordable than I could have ever hoped for. To be honest, I doubt I'll be shopping for bras at the mall again since this store has everything I need.
I purchased the Aires Bodysuit in a size medium and I am a 4 in pants and 32C top. It fits very well, but if you are considering two sizes go up a size! My breasts just fit in the top of the lingerie. I am from Toronto, Canada and there is a UPS c. O. d. Just be aware if you are in Canada (only $29). It was super quick to ship as well, 4 days. Overall, I am super happy with this bodysuit! It looks exactly like the picture, no surprises! And the breast cups are covered so your nipples are not showing, so I have worn it out with jeans before and it's super cute. Great purchase!
Returned my unworn items via tracked UPS and still have not gotten the refund on my $300 purchase I returned because of the poor quality of the suits. There is no number to call so email and "chat" is the only way to reach them. Chat told me that they had to talk to "higher management" and email asked for order number and never replied back.
I had discovered Plumeria through Instagram and immediately fell in love with the bikinis. I had noticed they were hosting a 50% of flash sale so I immediately bought the bikini I had my eye on. After purchasing my swimsuit I decided to look at reviews and there were a some negative ones that caught my eye, I didn't think much of it though.
I will be traveling next week, and my biggest concern was that I would not receive my swimsuit by then so I reached out to Plumeria via Instagram and email and I received a response almost instantly. Natalie had helped me track my items and insured me that I would receive my items before I leave for vacation.
Today I received my items, exactly a week after I had ordered them. I purchased the Ava Khaki bikini and I am IN LOVE with it. The quality is amazing and both top and bottom are true to size! I have had such an amazing experience with Plumeria, and I will 100% recommend them to my friends and purchase more bikinis! Thank you so much!
My bikini is extremely cute, however, when my bikini wasn't in after three weeks I contacted their customer service which is only a sill little chat on their website, and they told me it hadn't even been processed yet. I then waited another 3 weeks for the bikini to get here. If you need a suit for a vacation, like I did, make sure you order this bikini two months in advance just to be safe. There are many other cute bikini websites that deliver within a week. I don't recommend.
This is the best online lingerie store, believe me when I tell you that I've seen them all! They have a selection of bras for both bigger and smaller women, and they're all comfortable, yet incredibly stylish. I've had plenty of trouble finding a bra that I like, so couldn't be happier that I found this online store!
Plumeria Swimwear went above and beyond replacing some lost in transit bikini bottoms for me, which was very much appreciated. Their correspondence was quick, they were very helpful and informative and I'm very impressed with the overall aftersales service they provided
I ordered a swimsuit which unfortunately didn't suit me so I had to return it. I spoke with Natalie in the customer service department who assisted me with the refund. It was dealt with so promptly and efficiently I couldn't fault the service at all. I can highly recommend this company, they are very fair and the customer service is amazing. Natalie was really helpful and made extra time to sort my refund for me even out of work hours which is really appreciated.
Worst company ever. I returned my suit over a year ago after it didn't fit correctly. After I received confirmation that my return was received I was NEVER credited back. With shipping I am now out $130. ( 110 for the bikini, 20 for shipping). After about 20 follow up emails, majority of which went unanswered... it is now a year later and I never received my refund. Not only is this the worst customer service treatment I have ever received, but I was essentially robbed.
My Order number is: #4374 the FIRST email communication regarding my return was on 4/28/2015 in case the company FINALLY wants to give me my money back.
Kristina
Very good quality for a little price. The size conversion table was also accurate. I had some problems with the delivery and customer service was very helpful, patiënt and kind. 10/10 would recommend!
I have bought a few items from this site and my experience has been very disappointing.
First I received my items and decided that I wanted to exchange for a different size. That was fine they sent the form straight away for exchange. Then upon going to the post office the return cost me over $46.80 to return two bra's, due to having to return back to Turkey which. It took over a month for a response. I took a photo of the bra's still packaged with tags still attached and proof of post.
They retuned an email saying that that one of the bra's was stained which I disagreed that it was mine but they refused exchange. Something happened in quarantine or lack of care on their behalf and blamed me even though I supplied a photo.
So it cost me $106.60 Australian dollars to get nothing in return. In the end after a frustrating and lengthy process I ended up with a credit for the 2nd bra, it has cost me over $150 and still have nothing.
I am mostly happy with my purchase. The bottoms run very small like it said it would so I ordered up to a medium from my normal small and it fits perfect. I ordered my normal size small for the top and it's a little big but fits well enough so I'll. I wish the sizing was a little more consistent, perhaps then the top would fit better. But the product shipped in a reasonable time, although shipping was quite expensive.
The sheer volume of items, designs, and colors is incredible. I love shopping here, and I always find something I simply must have. They are also very affordable, making my love of shopping a smaller problem than it actually is. I love them!
I unfortunately ordered suits that became unavailable in the colors I wanted. Joan in customer service, through all my frustration, made sure I was happy in the end. She is the reason I will order from plumeria again in the future. Thank you.
Overview
Plumeria Swimwear has a rating of 2.7 stars from 460 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Plumeria Swimwear most frequently mention store credit, full price and bathing suit. Plumeria Swimwear ranks 16th among Swimwear sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Krisinta your returned parcel was held at customs they wanted us to pay a 250Euro tax to release it. We informed you of this so you could take it back and reship to us with no value. I am sorry for the inconvenience but we could not take responsibility of Custom tax in this case.