Kristy N.

I have bought a few items from this site and my experience has been very disappointing.
First I received my items and decided that I wanted to exchange for a different size. That was fine they sent the form straight away for exchange. Then upon going to the post office the return cost me over $46.80 to return two bra's, due to having to return back to Turkey which. It took over a month for a response. I took a photo of the bra's still packaged with tags still attached and proof of post.
They retuned an email saying that that one of the bra's was stained which I disagreed that it was mine but they refused exchange. Something happened in quarantine or lack of care on their behalf and blamed me even though I supplied a photo.
So it cost me $106.60 Australian dollars to get nothing in return. In the end after a frustrating and lengthy process I ended up with a credit for the 2nd bra, it has cost me over $150 and still have nothing.