From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
Not a newb with sites like this, I use them a lot since 2020+ but PlayerAuctions is my favorite because I get more buyers here. Other services are fine, they all have good security but I use this more.
Sometimes there are issues, but maybe 80-85 % the order is always smooth. And I always receive my money. :D
Finally had the urge to buy here and it went well. NGL some parts of the verification was creepy but after I tried another similar site, I was asked to do the same so apparently it's the standard for these guys. For the order itself, it was great. We had good communication and everything was sent to me correctly. The verification is a little sore spot for me but I would buy here again.
Thank you very much for your trust, James. We really appreciate this.
They do not vet sellers and provide no assistance with refunds from scammers. I sent multiple emails asking for help and I was told I would have to wait, over 7 days of having money tied up for no reason
Hi Nathan,
I'd like to note that there may be a misunderstanding with this; you're giving us a negative rating for a service you received. Our system assisted you with a refund and you are being refunded now.
When you placed the refund request, our team informed you that your seller was still within their delivery guarantee. In order to keep cancelations fair, they may only be done if the seller's delivery guarantee has lapsed/expired already. In this case, you chose an offer where the seller's delivery guarantee is 48 hours. It has not taken 48 hours yet when you canceled the order. In this scenario, if they are still within their delivery guarantee, they are required to approve your cancelation.
Perhaps what you wanted was to cancel the order without giving the seller their right to confirm the cancelation. I'm afraid this is unfair; you are not canceling an order with us, you have not ordered from us but from your seller. What we do is facilitate the trade between two entities: you and the seller, and again, to keep this fair, we need to hear from both parties. Barring that, if no response from the other entity is made, that's when we can close the order after 72 hours. At no point is this "7 days".
We acknowledge your freedom to write any review that you wish, but your appeal to the public to not use the site is contradictory to the service and protection you received. Our system provided you a refund. If this trade had been without a middleman service such as PlayerAuctions, you may have had difficulty getting your money back — if at all. It is false that you received "no assistance" with a refund. It even states in your screenshot where the order status is "Buyer canceled early", not pending or anything.
The vetting process you are looking for is also contradictory to the services we offer. If you are looking for guaranteed trades where cancelations will not happen, then there would be no point in a middleman service like us. We exist to ensure your trade is facilitated and that you receive the order — and if you don't, you will get a refund. That is what happened with this order.
Regards,
Richard
Makkelijk te gebruiken met veel selectie. Betalingsopties zijn ook goed. Ik heb een account gevonden dat ik wilde en alles verliep soepel. 👍
Thanks a lot for the kind and positive review, Rian!
As long as you don't have dispute on order it is a good and easy website for sales, but some buyers are demanding and unreasonable, its this orders I have issues with. New sellers need to know and be careful of that. Other than that, its a good website and does its job.
We apologize for the inconvenience with canceled orders, Niko. We hope the next ones are smoother.
Thank you very much for the positive review and rating.
Seller was honest about not having any stock. I was offered 20% more on the next order although I'm skipping it for now since I also need the money. Just great that I was still able to cancel it without any altercations happening.
Happy to know you were able to reach an agreement with your seller. Thanks a lot for this, Cliff.
Nice site to make some good money for your extra gold. Take note, your sale price is not the exact earning because they have a fee. As a seller you need to prepare that they charge you for the service, it's not free but the service is good due to sites security and buyers.
I am planning to level up my account once I have more gold to sell. For now, thanks!
Thank you very much for choosing us, Hayden! And you're welcome!
They live up to there trusted reputation I have been buying here without any problems whatsoever. Love the site.
Thanks a lot for the continued purchases, Mikey!
The seller made attempts to give me a dud account and I reported it to them immediately. It took 4 days because they require proof of it which makes sense and they finally closed it and refunded me. Not the best turnaround but I guess that protection stuff really means something. I'm sorry I'm not gonna buy another one not you guys fault but this got me stressed a bit. Thanks for the refund though.
We apologize for the stressed this caused. That said, I'm happy to hear that our system was able to help you with a refund. Thank you for the kind review, Logan.
We traded on mail inbox to keep it private and seller follow my instructions with patience. We had a good chat and gave 5 star feedback each other. Very nice for me!
Thank you very much for this, David!
Only thing you need to be aware is payouts take around 2 weeks, but the service is secure and lets you find surebuyers. Works with honest service. I'm happy to be a member of your site and I will be doing more good deals!
Thank you so much for choosing us, Tomas! We're glad to have you aboard.
Ordering requires some effort because you need to show some identity and this takes a few minutes, so know this going in, it's not instant. Thankfully, only needed to do that once.
The other side of it is a legit service though. You get what you pay for and sellers so far have been professional. No scummy crap going on and just business for these guys. I've bought gold twice and tried different sellers and both had good handling.
Thanks a lot for the kind and detailed review, Marcus. We really appreciate this!
Ngl verification made me nervous and I hesitate to send my ID's to them but after checking several Reddit post it looks to be a normal process even for other sites. I took a jump and everything was perfect during delivery. For now, all good...not sure if I use it again but this service for the order is honest and no problems caused.
Thanks a lot for your trust, William! We absolutely appreciate this.
Only bad thing I can say is that verification approval took about an hour. Not quite 20 minutes as said but eh I got the order anyway and it was the same one I paid for.
Thanks a lot for the patience you've extended with this, Teddie!
Smooth and no problems encountered. Buyer was paranoid and kept messaging every 5mins... lol when I finally deliver it he at least gave me 5 star review. All went well I guess. 😅
Happy to know everything worked out. Thanks a lot for this, Amadi!
I realized I never wrote anything like this before but I've been getting my gold here since last year. I had 2-3 canceled orders because sellers failed to deliver and I was refunded on all of them - that's not like bad experiences because if anything, I got my money back and the site worked on its promise to do so.
The rest were amazing and I continue to enjoy the game without bans or anything. Solid site and I plan to place more. See you all soon.
Thank you so much for appreciating what the site does, Robert! We're grateful for this, and see you soon!
Surprised by how fast it is but they didn't sacrifice the security of the deal. I will surely buy again.
Thanks a lot for the kind review and support, Paul!
Seller was great to talk to and took care of everything for me
Everything worked perfectly and it's a 10/10 deal for me!
Many thanks for the amazing review, Owen. :)
Secure channel and everything was private
We had communication and everything was clear, he provide easy instructions to change details
After getting the account, I saw everything was correct base on offer, an honest service
Thank you for sharing this kind review, Nathan. Hope you enjoy your purchase. :)
Did exactly what was asked but with some nice additions.
Seller didn't charge for those extra and was nice to deal with. :)
Happy to hear about the extra, Julian. Thank you very much for this.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for always choosing us, Leen! Much appreciated.