website thubmnail of PlayerAuctions

PlayerAuctions

Overview

PlayerAuctions has a rating of 4.3 stars from 3,074 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 3rd among Virtual Goods sites.

This company responds to reviews on average within 0 days
+309
How would you rate PlayerAuctions?
grey star
grey star
grey star
grey star
grey star
North Carolina
1 review
1 helpful vote
Follow Bryson M.
Unfollow Bryson M.
Send Message
Share Review
Report Review

Great Buying Experience
September 23, 2018

Player Auctions is a great website to buy game accounts and so much more. The buying process puts me at ease because they have various verification processes to make sure nothing goes wrong in between. If something does go wrong, you have a chance to dispute the situation as well. I would recommend this website to anyone looking to buy in-game currency or accounts.

Date of experience: September 21, 2018
PlayerAuctions T. PlayerAuctions Rep
over a year old

Thank you very much for the detailed and well-thought out review, Bryson! This will be helpful for future buyers and sellers on our site. Have a good day! :)

GB
2 reviews
5 helpful votes
Follow Jack T.
Unfollow Jack T.
Send Message
Share Review
Report Review

Bought an account with insurance back at the start of June, it got recovered by the owner a week later. I have tried submitting cases with PlayerAuctions but not receiving any update. Very unhappy with the service, i'm now $55 out of pocket.

Date of experience: August 10, 2017
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hi Jack T.,

I am sorry to hear about what happened to your account. Due to the number of ticket and cases our Reclamation team are reviewing it may take time for them to respond.

I would like to help you with the issue. Can you please provide me with your Order ID thru private message so that I may check?

I will be waiting for your response.

Kind Regards,
Bernadette

Australia
1 review
0 helpful votes
Follow jack h.
Unfollow jack h.
Send Message
Share Review
Report Review

I have had some problems with extra charges and not getting a refund but all in all it is a great place to buy accounts IF you choose a seller that sends the information instantly.

You also must make sure the listing isn't taken already or else you'll have to go through a head mess to get your payment back because it gets taken even though the listing has been sold already.

Date of experience: July 2, 2020
PlayerAuctions T. PlayerAuctions Rep
over a year old

Thank you for the kind and detailed feedback, as well as for extending your patience with the system, Jack! We're really grateful. Thank you as well for sharing these tips, these will be of great help to any buyers reading your post. Much appreciated! :)

Wisconsin
1 review
3 helpful votes
Follow John V.
Unfollow John V.
Send Message
Share Review
Report Review

Overall, I've been very satisfied
June 5, 2014

Overall, I've been very satisfied. The site has the best variety of league of legends accounts and reliable customer service.

However, the site can be very buggy at times (I often have to use multiple browsers in order to get certain features to work. Ordering with paypal doesn't work in chrome, sorting accounts doesn't work properly in firefox, etc.), grammar/spelling mistakes are common, and email formatting is often screwed up. I would love if these things could be improved.

Date of experience: June 4, 2014
Canada
1 review
1 helpful vote
Follow Chrys W.
Unfollow Chrys W.
Send Message
Share Review
Report Review

Order placed and delivered in under 5 minutes
January 15, 2015

Order placed and delivered in under 5 minutes. No hassles, no headaches. Only thing worth mentioning was the fact that I needed to give my mobile phone number to receive a PIN to authenticate my account, but it panned out just fine. Would recommend to a friend.

Date of experience: January 15, 2015
DO
1 review
1 helpful vote
Follow Jean C.
Unfollow Jean C.
Send Message
Share Review
Report Review

I was looking online to buy rs gold. Not a big deal online. 1st time using the website. Noticed that they dont allow paypal which was weird as paypal is the most secure payment method. Well decided to go with regular debit card. It charged me an pre authorization of 65 cents which its fine cause it was supposed to be made i understood. Then charged me 78.78 at the moment of contacting the seller he told me that i dont have an order. When i checked the status it was cancelled 1 min after the payment. Got in contact with support and all they said is to get in contact with my bank for a refund. No response after that 4 hours waiting also 3 hours after the payment it charged again 78.78 and 65 cents only that this time to a different commerce. Called bls i dont know about it but it was for the same amount. I hope this helps someone not to try using the website. Im reporting this website to all anti fraud places i will find. They will pay a lot for the 160 usd they took from me.

Date of experience: April 20, 2020
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello Jean,

I've already written back to your ticket/Facebook message to us, we have already requested for your funds to be checked and refunded this includes any duplicate charges that were made). I am very sorry for the inconvenience and concern this has caused you.

Best,
Richard

Netherlands
1 review
6 helpful votes
Follow Tim J.
Unfollow Tim J.
Send Message
Share Review
Report Review

Bought a league of legends account for 100 dollars which is quite the amount for a league account so decided to take insurance for another 5 dollars. This account got retrieved by its original owner so I contacted the support staff and provided them with all the information needed. They quickly closed the ticket when I didn't respond 3 emails later within 24 hours. Made another ticket immediately but never heard from them again.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2018
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello there, Tim,

We're very sorry for what happened with your LOL account. I have sent you a private message which contains a compensation for you. I understand that this has been incredibly difficult for you and even though we can no longer issue you an outright refund since the case is already lost, we hope we can make it up to you with the compensation we've just sent. If you have any questions, feel free to write back to my PM to you, and I'll happily oblige.

Kind regards,
Richard

Hong Kong
1 review
0 helpful votes
Follow Kyle L.
Unfollow Kyle L.
Send Message
Share Review
Report Review

Never had any issues
September 26, 2024

Everything was smooth and quick! 10/10 for this site

Date of experience: September 16, 2024
PlayerAuctions T. PlayerAuctions Rep
10 months ago

Thank you very much for the amazing rating, Kyle!

Canada
1 review
1 helpful vote
Follow Curt W.
Unfollow Curt W.
Send Message
Share Review
Report Review

This stupid site has so much security I entered the correct charge on my CC to verify I was the owner after sitting on the phone with my cc company for 15 minutes. The answer was not accepted because I did not enter a 0 before the decimal. So how many of there up to $1 charges do I have to eat before I am allowed to actually use their pay site? No thanks I'll take my business elsewhere. They want nazi security that makes it impossible to use or force me to spend half my day on the phone to check charge after charge... not for me. I just wish I could delete my account at player auctions.

Date of experience: January 12, 2018
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello there, Curt,

I'm very sorry for the experience you had with our payment verification. The initial charge on the credit card was meant to validate the payment method, and the following steps were meant to establish your identity with us. We're very sorry if you found it to be too strict, but we do through that process for your security to ensure that nobody else can use your payment in the event of an account hijack.

In case you change your mind and decide to order again, let us know and we'll be more than happy to do what we can in order to make your transaction successful and hassle-free. I will be sending you a PM so you can write back to us for any questions or concerns. My apologies for the inconvenience, Curt.

Kind regards,
Richard

Australia
1 review
3 helpful votes
Follow Tim P.
Unfollow Tim P.
Send Message
Share Review
Report Review

Money hungry pigs
August 27, 2018

Had one successful account I bought a while back so I thought I would buy another two accounts. They straight up take your money but won't deliver accounts, excuses are given about them being sent to my emails but it has been over a day with no email sent. No support either on it.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2018
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello Tim,

I'm sorry for the inconvenience. I was able to resend the game account info for both orders; Could you please check from your end? If you were able to receive them, could I possibly ask for a bump up with your rating? Thank you. Please let me know if you have other concerns that I can help you with, Tim.

Best regards,
Richard

Arizona
1 review
2 helpful votes
Follow Dick C.
Unfollow Dick C.
Send Message
Share Review
Report Review

They will ask you for 100 pictures of yourself and your credit card and bank statement. Don't worry though, after sending it they will email you back 4 hours later saying they need more. Use G2G, it's more secure and 1000x faster. Playerauctions is a joke, I would give 0 stars if I could.

Date of experience: June 16, 2021
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hi there,

I'm very sorry for the inconvenience with this order. I checked and they needed more validation for the order. We need to go through this in order to establish the ownership of the payment account being used. In case you wish to try again, please look into Coinbase as that method skips this process entirely.

Best regards,
Richard

Philippines
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Send Message
Share Review
Report Review

Trustworthy
November 27, 2022

The site is trustworthy and provides the necessary functions for you to be protected as a buyer. In case the order ends up being bogus, you have the chance to cancel and buy another offer. I know because I was already refunded. Somewhat annoying that the seller wasnt responsive but Im glad they came through for me.

Date of experience: November 27, 2022
PlayerAuctions T. PlayerAuctions Rep
over a year old

Many thanks for appreciating what we do for our buyers. This is much appreciated, Jason.

Texas
1 review
1 helpful vote
Follow jobbi u.
Unfollow jobbi u.
Send Message
Share Review
Report Review

If you're expecting to just complete a purchase and receive your goods get ready to be let down! You will find yourself waiting for hours and checking emails wondering. I tried for days just to buy 1 item and when I FINALLY, after jumping through hoops for days, completed the purchase, the goods never came through. Complete scam and slowest response times ever. I actually had 24 hour periods between responses on my purchases and my tickets in customer service were simply never responded to.

Date of experience: May 20, 2020
Florida
1 review
2 helpful votes
Follow Nashy E.
Unfollow Nashy E.
Send Message
Share Review
Report Review

I love this site because its insanely secure. It may seem like a lot but, it is all for your own safety. I really appreciate that a lot as there are many websites out there ready to scam you but, playerauctions has been very good to me and is probably the safest site i have used to purchase game accounts or in game gold. Thank you so much!

Date of experience: December 22, 2016
Canada
1 review
6 helpful votes
Follow T E.
Unfollow T E.
Send Message
Share Review
Report Review

Absolute Joke
September 13, 2016

I've used these guys many of times to buy and sell. Typically a great service. The moment you get into the dispute they drop you like a fly, hold the account in question and the cash. This company is a huge scam and doesn't care about it's customers. NEVER use these guys because those times you get into a dispute it isn't worth it. I'm currently in a dispute battle that has been going on for a MONTH without contact from PlayerAuctions on the matter. It should take a matter of a couple of business days to get a result according to their website. Every time I contact them (daily) they say I will be contacted by a member of the mediation team (which you cannot directly contact outside email) and I never have. Save you money! Save your time! Buy elsewhere.

Date of experience: September 13, 2016
India
2 reviews
9 helpful votes
Follow Kshitij J.
Unfollow Kshitij J.
Send Message
Share Review
Report Review

While I've had a decent experience purchasing accounts, I have been facing a lot of trouble getting a refund. The team seems to ignore my messages and I even tried to reach out to their support system but last received their reply on 9th June. While they say the refund has been done, they are not providing any proof apart from the transaction ID. It has been an unbearable experience and a daunting task to keep begging for the money you paid.

Date of experience: June 14, 2020
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello there,

I am sorry again for the hassle with this; after our conversation via our ticketing system yesterday, I sent a request to our finance team again to double-check your refund. I am sorry for the concern and stress this has caused you, and I will do what I can to ensure you get the funds back soon.

Best regards,
Richard

Washington
1 review
7 helpful votes
Follow jay b.
Unfollow jay b.
Send Message
Share Review
Report Review

Update on my long journey.
July 2, 2017
Updated review

Worst site full of scammers, take side of scammer because they already profited off your money so dont expect a refund or reply about your case for a few weeks. Even a support member messaged me through site jabber to attempt to help but fails to reply to messages when i have sent them, come to find out when i tried to log into the site i got banned for to many ticket and email messages i was sending about my case. This is when i disputed the purchase through papal and got my full refund back. Will never even visit this site for anything as they are all scammers and do not care about their clients even after they pushed their 6 dollar insurance (which is also a scam) even with insurance and more than enough picture proof they denied my refund and banned me from site. * word of advice for future clients. Pay with paypal so you can dispute the payment and get your money back because the site wont do Sh*t but ban you.

Date of experience: July 2, 2017
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hi Jay B.,

I have sent you a reply thru Private Message. I am sorry for the inconvenience this has caused and I understand that this is a frustrating situation to be in.

We are still looking forward to doing business with you despite of what happened. Have a nice day!

Regards,
Bernadette


Update on case
June 22, 2017
Previous review

After providing picture proof and messages i shared with owner showing him asking for personal information to recover account and i get and update with saying, "we are unable to determine that the seller is responsible for the loss of access to your account". Highly dissatisfied and wont be buying from site again. Got scammed out of 100 buck and their insurance is a joke.

Date of experience: June 22, 2017

Bought insurance on a account i ordered through player auctions and two weeks later the seller reclaimed the account, i bought insurance specifically for this reason and player auctions advertised there insurance so well to protect myself from this happening but it has almost been a month and yet no response to my case besides all the picture proof i have already sent of my account being reclaimed as well as picture proof of messages with seller asking for info i set on the account to further access after he took full control of the account.

Date of experience: June 17, 2017
Romania
1 review
0 helpful votes
Follow Jessie B.
Unfollow Jessie B.
Send Message
Share Review
Report Review

Spectacular
August 7, 2024

The deals are just out of this world I can't and don't know how they manage to farm this amount of items in just a short time without cheating or haxx it's so good and I wanna have more ngl haha

Date of experience: July 28, 2024
PlayerAuctions T. PlayerAuctions Rep
11 months ago

Thank you very much for the positive affirmation for the services, Jessie. :)

Massachusetts
1 review
1 helpful vote
Follow Mark C.
Unfollow Mark C.
Send Message
Share Review
Report Review

Bad Communcation.
September 27, 2017

I have been waiting 7-8 hours for my account inspection to be done. I've been patient but I'm becoming an unhappy customer. I am considering cancellation. Please reach out for me on order# ******* to resolve this. Both parties (seller & buyer) are waiting on PlayerAuctions.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2017
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hi there, Mark,

We're very sorry that you had to cancel on the order. I know you had to wait for very long and we're sorry for taking up your time. I have now escalated this to the respective department for refunding. As soon as I get word that it's fully refunded, I will let you know by messaging you here.

Thank you, and I hope you have a good day.

Best regards,
Richard

Nevada
1 review
4 helpful votes
Follow chris j.
Unfollow chris j.
Send Message
Share Review
Report Review

I have used this site for years... recently I tried to use it again but since i moved they blocked my payment because the addresses dont match... like we are not allowed to move? Then you send in all the verification stuff they ask and you get stuck waiting what seems like years for a response... so the hell with their site. They will never receive another penny from me... also they like to make you wait for your funds to return to you.

Date of experience: June 11, 2020
PlayerAuctions T. PlayerAuctions Rep
over a year old

Hello Chris,

Changes in addresses are of course allowed, and that is why we have a verification process so we can validate your identity. I'm sorry if there were any delays and for your decision to eventually delete your account with us. Rest assured that your transaction is already voided and you will be getting a full refund in 2-5 business days. Unfortunately, this cannot be expedited since the transition time is not with us but with the payment provider. PlayerAuctions already voids the payment right after it's declined.

Best regards,
Richard