From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.
Update as of May 5th- after a night of exchanging over 60+ emails and me constantly harrassing them about getting paid, they sent my payment to Paypal. I purposely stayed up tonight to catch their pay and I quickly grabbed the money and sent it to a friend so they could not cancel their payment. Still a very shady business and will never use them again. Good luck if you do.
Sold an account on here, gave the 14 day guarantee on my account. The buyer has my account and is pleased, gave me a good rating and everything.
It's been well over 14 days and still no payment to my PayPal.
Oh, wait... let me rephrase that.
They did pay to my Paypal and then canceled the payment 12 MINUTES LATER.
They said that I did not claim it in time and they canceled it for that reason and to contact Paypal for help.
Um, no... thats not how this is done.
So, pretty much a scam. Going to see what I can do to get help on this matter and no, Lei P. [PlayerAuctions Rep], I doubt I want your help because I imagine you will give me the runaround too. I have called and emailed repeatedly about this and I get no response thru email and nobody ever picks up the phone*******208) when I dial. So, lesson learned.
Sold my account and never received my money they dont reply to my emails when i contacted support I'm posting a video on youtube about this scamming piece of $hit! Disbursement time was already done and i have been waiting for 2 weeks now for them to send the money but they didnt and the person who bought my account is part of it too those scamming piece of $#*! he said "haha you just got scammed kid".
Update they scammed two of my accounts someone bought my account and then cancelled order after getting my accounts password and email chance everything! Then playerauctions support wont reply to my mails!
Hi AbdulRahim.
We absolutely need to ban that scammer and prevent these things from happening to you again or other sellers. Can you send me a message with his PlayerAuctions username? Can you also send me information about this, such as your Offer ID, and an Order ID if available?
I'm sorry to hear this happened to you. If you have contacted support, please also let me know of your own PlayerAuctions username so I can check and see what we can do for you, and make sure we've done everything right.
Thanks,
Lei
Customer Support Manager at PlayerAuctions
Bought an account and the seller hacked it back somehow. Playerauctions refuse to pay me back! $#*!ing $#*! people!
I PAID 150 $ WITH MY PAYPAL! FOR COC ACCOUNT, AND ITS SAYS PAYMENT VERIFYING IM WAITING 1 day and its still same, i sent 10 tickets to support nobody respone. I GO TO POLICE NOW!
I've used this for quite a bit and its been very good to me. 10/10 would use again. :) Its very nice and easy to use I'd recommend it for anyone.
Ive used this site in the past and never had any issues. Plan to get back onto it and see what I can do :)
Fast and reliable delivery every time, and the prices are fair as well. I've used gold sites for years and none of them felt this secure or reliable, items are always in stock.
Been using this site a lot, never had problems. IF only i had an apple and a elysian shield so i can block eve from eating it and ruining the world. Dat dumb $#*!. Good site though. Got my elysian shield now cause of it. Thanks
Don't use this scummy website. Came here to pay good money for some csgo accounts.
Without warning they ban my account and take my money.
Take your business elsewhere.
Hi Jerry,
It sounds like something unexpected happened with your PlayerAuctions account status and/or order.
Can you send me a private message with your PlayerAuctions username and your Order ID, so that I can investigate this for you?
Thanks,
Lei
Customer Support Manager at PlayerAuctions
I've used this site before and i loved it. Now i hate it. To start, when i tried to pay, they charged me 4 times for their verification fee. Finally my card was blocked. So then i had to go to my bank and discuss it with them and they cleared most of it up. Then i went back home and tried again. Finally the payment went through. Now ive been emailing them for about 3 hours trying to get my money. I have to send them verification by getting an online banking statement. I dont even have online banking, so i called the bank and they emailed it to me. Now they're saying its not enough information so i have to go on paint and highlight everything theyre asking for. Even after all that, now theyre asking for a picture of my credit card. I sent that to them too. Now ive been waiting for about 5 hours doing this whole process and i have to go to work soon. I wont even get my money today.
Hi Ciaran,
I'm sorry for any inconvenience you may have encountered with regards to our routine payment verification process. However, PlayerAuctions doesn't charge any "verification fees" so I'd like to look into this to see where you're coming from. Hopefully this has been resolved by now as part of our risk management SLAs.
Just to double check, can you kindly send me a private message, and include your PlayerAuctions username and the Order IDs involved?
Cheers,
Lei
Customer Support Manager at PlayerAuctions
Great site, fast results. Have had many good transactions over the years and was burned once. Nature of the business alas. Use them a lot for accounts and krono in the game Everquest.
I recommend doing business here, great way to get the best gaming goods for cheap, on all of the best game titles
This is my second purchase on this website and I am very satisfied with the service provided by Playerauctions. They secured my payment to the seller and waited till delivery was made before sending payments to seller
If u play archeage this is your best gold site, you will find from gold, to BiS items, accounts,. I have been using this from time to time for 3 or four years and i can say i have due some little problems from time to time but its always ending well. Max wait due to some mistake but u always get what u need
This site is well done and the skills needed to keep everything in line is outstanding. This is a great place to purchase gaming stuff.
Always have what I want and for cheap too. Customer service is always helpful but be warey of unsafe orders.
I sold a Warcraft account her took them a month to send the money then they cancelled it 25 minutes later. Blocked me on facebook, ignored a weeks worth of emails, I have proof of them blocking me on facebook.
Update: They FINALLY gave me the money - So i decided i'd order something else to see if this was just a one time mistake - Anyhow. Bad decision, first seller didn't deliver. Cancelled it, out $80 for probably another month, ordered another account - they said their system got stuck after taking my money out of my bank account, and then said they couldn't fix it so i'd have to cancel again, and then wait 1-3 days for a refund ( thats what they said it would take to get the money from selling my account too, which turned into 60 days). Sad, used to like this website alot.
Hi Sam,
Did you contact our Customer Support team as soon as this happened? If so, we follow a certain process to help you out. We at PlayerAuctions do not block people on Facebook or ignore emails; did you mean to say that the seller did?
In any case, I'd like to work with you to resolve any issues you're having. Can you send me a private message including your PlayerAuctions username and the Order ID for this account?
Hope to hear back from you soon!
Thanks,
Lei
Customer Support Manager at PlayerAuctions
Account was suspended because these idiots thought I was sharing playerauctions accounts with the person who sold me an rs account. They banned my account and sent me an email saying my account was banned but they left the dude who sold me the account unbanned. I just made a purchase for rsgp before they banned me and now i'm out money and the customer service doesn't respond at all. Absolute nightmare to deal with I just want my money back.
It's really a good place where the people can find everything, easy and secure, 10/10
It was the first time for me and it was simple to search and find.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael,
With regards to disbursement, when you offer free insurance, this takes into account the insurance period (in your case, 14 days) PLUS the routine disbursement time for your seller level (usually 2-3 business days). To set expectations properly, it could take up to 15-18 calendar days to get your payment for a 14-day free insurance, considering that weekends are not counted in business days. I hope that clarifies that this is standard process, not a scam.
I'm not sure what you mean by "canceled the payment 12 MINUTES LATER" because that is highly unusual (we do payments in bulk, and cancellations of such volume would be irregular). You're right, that's not how it's done. If you can give me the Order ID, then I can check out what went wrong and raise any issues internally with our finance and tech teams. (At this moment, I can't provide any useful information without knowing the Order ID, your disbursement method, the transaction ID on our end, or your username.)
Also, I'm sorry, but we don't currently offer phone support, and I'm not sure where you got that phone number but it may be the telefax at our remote office.
Hundreds and thousands of people trust PlayerAuctions and trade at our website daily, so rest assured this is not a fly-by-night scammer operation; we've been around since 1999, constantly trying to improve our site features, our processes, and our risk management. Of course, it's your prerogative whether to use our site or not, but many people have found value in our site and I hope you can give us another chance!
Thanks,
Lei
Customer Support Manager at PlayerAuctions