website thubmnail of PlayerAuctions

PlayerAuctionsReviews 3,085

4.3

From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+309
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.3 stars from 3,085 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention fast delivery, top notch and several times. PlayerAuctions ranks 1st among Virtual Goods sites.

This company responds to reviews on average within 0 days
Finland
1 review
4 helpful votes
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They sell stolen Overwatch accounts and the original account holder will just get it back with 1 phone call eventho u follow all guidelines on how to change the information to yours. I bought an account and played it to europes top 500 and it got taken back from me and all info was changed so I couldnt even use it. Horrible customer service and they even suspended my account for trying to contact the seller. I do not recommend this site at all.

Date of experience: May 17, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Tomi,

We don't suspend people for trying to contact other members; in fact we even encourage messaging through our on-site message system, especially for negotiations and during disputes. Can you send me a private message with your PlayerAuctions username and Order ID so I can investigate what really happened?

Thanks,
Lei

Customer Support Manager at PlayerAuctions

Poland
1 review
3 helpful votes
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I'm seller on this site with 200+ feedback.
I'm selling something every day on this site.
Some of my buyer filed a dispute case against me and my disbursements was held.
I have contacted buyer and we solved the problem. Now support just ignore me and don't want to pay my money. I have 50+ orders with status "pending" and haven't received money from about half year.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 17, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Omerak,

I'm sorry you feel ignored by Support. Let me see what I can do for you. It sounds like your orders have to be manually disbursed due to some open cases where buyers have reported game account reclamation. The best thing I can recommend is to address this issue first, so that there will be no issues moving forward. Can you send me a private message with your PlayerAuctions username, and the Order IDs of your pending disbursements?

Thanks,
Lei

Customer Support Manager at PlayerAuctions

Saudi Arabia
1 review
3 helpful votes
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Great
May 17, 2017

Great website recommend I always buy here the service is great I would recommend it to everyone wanting game coins etc.

Date of experience: May 17, 2017
Argentina
1 review
1 helpful vote
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Mi experiencia
May 16, 2017

Siempre compro aqui. Cuando necesites cajas para el Rocket League, no dudes en comprar en esta pagina. Facil, sencillo y en minutos te entregan lo que pediste!

Date of experience: May 16, 2017
Israel
1 review
1 helpful vote
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Very nice and easy fast Website
You pay and you really get what you payed for with money back guarantee.
Best Website for that..

Date of experience: May 16, 2017
RU
1 review
2 helpful votes
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Most probably scum
May 15, 2017

Didnt recieved payment in 20 days, support take 2 days to answer sometimes and sometimes they just dont.

6. 20. 17 EDIT: So its been two months now. Support claiming there is a problem with my paypal and they cannot send money to me, while i contacted paypal support twice - "You do not have any restrictions on the account you can send and receive payments." and they are like okay whatever. Asked me to make email change request with time in which they can call me. Did that 3 times - no calls, asked for time few times even its in request. And all this time they email back in a few days. So im not entirely sure that site is scumming people ( just about 90%), but what im sure about is support of this site isnt interested about helping you at all.

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Rost,

Can you please send me a private message with the Order ID of the payment you haven't received? There may be several reasons for this, the primary one being that the buyer may have filed a dispute and we need to get both sides of the story.

Thanks,
Lei
Customer Support Manager at PlayerAuctions

Turkey
1 review
2 helpful votes
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Pro Scammers
May 15, 2017

I ve sent 5 tickets about disbursement adress change as my country restricts paypal usage yet recieved not a single reply in 3 bloody days. You re claiming disbursement has been sent to a blocked paypal adress which is quite errmm impossible. This is pretty funny to write here hoping that "the most professional trading platform out there for gaming" will notice the problem i m having. Just please. Try to look caring at least so you can trick people to spend some more time and money using your site and better stop me before i post even more negative review around the web. And about this giveaway thing. Cmooon you dont even give what belongs to us without trouble and you want us to believe you re givin away gifts. Cool

PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Cagatay,

I've addressed your concerns through private message, and the Support team has also responded to your concerns, and hopefully it has all been resolved. I hope you can reconsider your review and that you can post a fair comment now that you know our side and where we're coming from. I apologize for any inconvenience you have encountered, and rest assured we will be coaching our staff and reviewing our processed accordingly.

Thanks,
Lei

Customer Support Manager at PlayerAuctions

Arizona
1 review
3 helpful votes
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I spent 5 days trying to recover my fully VERIFIED account. This was a complete hassle. I will NEVER use PlayerAuctions again. They stole my money as well from 2 paypal transactions and refuse to refund. No fulfillment whatsoever on what I paid for. Stay far away from this garbage site. 5 days wasted. Worst experience ever. Money down the tubes. What a bunch of shady scammers!

Date of experience: May 14, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Steve,

I assure you, PlayerAuctions does not scam from its members, nor do we steal payments. Our business is built on trust, and the value that we add for buyers and sellers who wish to trade. I am curious as to what happened with your transactions that made you feel this way. Can you please send me a private message with your PlayerAuctions username and the Order IDs?

I look forward to your feedback so that I can work with you to resolve any issues you've had with our site.

Thanks,
Lei
Customer Suppport Manager at PlayerAuctions

North Carolina
1 review
1 helpful vote
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Fast and cheap
May 14, 2017

Have made several transactions on here and have always had a great experience. Best website to get what you need

Date of experience: May 14, 2017
Australia
1 review
1 helpful vote
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Great!
May 14, 2017

Ordered 50M OSRS, Fast reliable service thankyou! Will definitely use again and definitely recommend

Date of experience: May 14, 2017
France
1 review
4 helpful votes
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Hacking account
May 13, 2017

My account has been hacked by the seller and PlayerAuction does absolutely nothing, not even they reply to my emails.

Date of experience: May 13, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Benjamin,

Do you mean your PlayerAuctions account, or a game account that you purchased through PlayerAuctions? Either way, this is very serious, and since we don't have any more backlogs, I am hoping that your emails have been addressed by now. Can you let me know (by private message) what your PlayerAuctions account username is? And Order ID, if you mean a game account that you purchased? I will do my best to make sure Support investigates and resolves this for you.

Thanks,
Lei

Customer Support Manager at PlayerAuctions

Canada
1 review
1 helpful vote
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Fast and reliable
May 12, 2017

Super fast, reliable and friendly service. Have ordered at least 3 times now through them now and have always received it within minutes.

Date of experience: May 11, 2017
New Zealand
1 review
1 helpful vote
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PA is awesome!
May 11, 2017

Great platform for trading! PA allows you to trade online currencies from almost every single online game there is available!

Date of experience: May 10, 2017
Canada
1 review
1 helpful vote
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Smooth transaction
May 10, 2017

I made a purchase and within minutes i recieved my coins on game. Always make sure to purchase from someone who have tons of positive reviews. Avoid newbies

Date of experience: May 9, 2017
Japan
1 review
1 helpful vote
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Using PA.com few years doing well but got some issue currently, i am on rage by now.
My money stuck at PA.com side then they still did not refund.
Live customer support broken, no respond support ticket, their phone number useless. And PA.com keep saying that "please contact through to my twitter and facebook".

A company doing 15 years still in garbage like this.
What should i do now?

Date of experience: May 9, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Jummer,

Can you send me a private message with your Order ID so I can check your payment/refund status or why it got stuck?

Actually, we don't encourage contacting support through social media like Twitter or Facebook; we would love to help you out through our Help Center and email. Currently, we don't offer phone or chat support, but we will be looking into these in the future.

I hope to hear from you soon,
Lei

Customer Support Manager at PlayerAuctions

Portugal
1 review
2 helpful votes
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Scammers!
May 7, 2017

I WAS SCAMMED BY A SELLER AND PLAYERAUCTIONS DIDN'T DO ANYTHING. I'VE THE PROOF RIGHT HERE https://www.sendspace.com/file/j6qarf THE CODE DOESN'T WORK I DID NOT RECEIVED WHAT I BOUGHT IT'S A COMPLETE SCAM. THE WEBSITE IS VERY BUGGED PEOPLE CAN HARDLY LOGIN AND COMPLAIN. IT'S A SCAM BEWARE. I WANT THE CODE OR MY MONEY BACK ASAP! I'VE PROOF https://www.sendspace.com/file/j6qarf

Date of experience: May 7, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Pedro,

I am unable to see the video, but if you can send me a message with your PlayerAuctions username, and the Order ID, I can check out which "code" you are referring to and see what I can do for you.

We receive many support tickets on a daily basis, so yes, people are able to raise their concerns and we do address them. If there are bugs, we will need to ask for more details so that our technical team can replicate the errors and attempt to fix them.

I hope this clarifies, and I hope to receive the details of your concerns soon!

Thanks,
Lei
Customer Support Manager at PlayerAuctions

Florida
1 review
1 helpful vote
Follow Kienan G.
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The items you order always get delivered eventually, 24 hours guarantees that are not met do not get addressed. Sellers do not listen to buyers when it comes to method of delivery.

Date of experience: May 7, 2017
New Jersey
1 review
1 helpful vote
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Seller's are great, and very fast to delivery. Love the site, makes everything simple and easy to use.

Date of experience: May 6, 2017
Japan
1 review
2 helpful votes
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Very fast
May 5, 2017

Im very happy with the service received my account very fast. Very good support too, fast response and always prepared to help us with our questions! 5 STARs :)

Date of experience: May 5, 2017
South Carolina
1 review
2 helpful votes
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Good Webiste
May 4, 2017

Bought a lot of accounts from there. Pretty good website... I really enjoy it. I was scammed once, but I would have to say it was my fault, because the person didnt have any reputation and was really fishy.

Date of experience: May 4, 2017