Ciaran B.’s Reviews of PlayerAuctions & more

Ciaran's Profile

Review 1
First Reviews
0
Votes 2
Thank Yous 0
Fans 0
Profile Views

69

Contributor Level

Total Points

Virtual Goods

“Takes $#*!ing forever to verify payment.”

4/27/17

I've used this site before and i loved it. Now i hate it. To start, when i tried to pay, they charged me 4 times for their verification fee. Finally my card was blocked. So then i had to go to my bank and discuss it with them and they cleared most of it up. Then i went back home and tried again. Finally the payment went through. Now ive been emailing them for about 3 hours trying to get my money. I have to send them verification by getting an online banking statement. I dont even have online banking, so i called the bank and they emailed it to me. Now they're saying its not enough information so i have to go on paint and highlight everything theyre asking for. Even after all that, now theyre asking for a picture of my credit card. I sent that to them too. Now ive been waiting for about 5 hours doing this whole process and i have to go to work soon. I wont even get my money today.

* PlayerAuctions attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Comments (0)
249K Views

Helpful (2)

Thank you

Support T. – PlayerAuctions Rep Over a year old

Hi Ciaran,

I'm sorry for any inconvenience you may have encountered with regards to our routine payment verification process. However, PlayerAuctions doesn't charge any "verification fees" so I'd like to look into this to see where you're coming from. Hopefully this has been resolved by now as part of our risk management SLAs.

Just to double check, can you kindly send me a private message, and include your PlayerAuctions username and the Order IDs involved?

Cheers,
Lei

Customer Support Manager at PlayerAuctions