Google Play

They steal your hard earned money, they get your money, but don't keep their part up. I'll never buy another google card again. Very unhappy, you don't even deserve 1 star

I made a lot of in-App purchases through Google Play over the last 2 years (Covid-19 syndrome). For this reason, I started to keep a record of all my purchases, just to ensure I don't go crazy with the purchases. I did this religiously and never missed making a record. There was one purchase I didn't make. I contacted Google Play and after almost 2 weeks, they sent me a standard reply as follows: "we were unable to confirm fraudulent activity in this case, so no refund will be provided by Google at this time". Every time I made a purchase, I got a receipt and I "e-filed" them religiously in an e-folder called "Google Play". I have no record of it and I have no receipt. But Google won't investigate. The case is close. Period. Also, they didn't use to charge me HST, over the last 2 years. Suddenly, they just decided to charge me HST, no explanation. I used to play all kinds of games on my iPad, but because Google didn't charge HST, I started playing my game on my Samsung phone. I am going back to my iPad now. IPad made mistake too, but they look into it and refunded me. They are also polite and prompt with their investigation. I would recommend players to stick with Apple. Google is arrogant and not service-oriented.

WHILE I ATTEMPTED TO CANCEL MANY (FREE TRIAL) APP SUBSCRIPTIONS THROUGH THE (GOOGLE PLAY STORE)... THE APP SUBSCRIPTIONS (MYSTERIOUSLY) DO NOT APPEAR IN MY (SUBSCRIPTIONS LIST)... THE (GOOGLE PLAY STORE) WILL NOT ALLOW CUSTOMERS TO CANCEL (APP SUBSCRIPTIONS) DIRECTLY THROUGH THE (SPECIFIC APP)... SO THEY WILL CONTINUE TO CHARGE THE (CREDIT CARD OR PAYPAL ACCOUNT) ON FILE WITH THE (GOOGLE PLAY STORE)... CUSTOMERS NEED TO (CANCEL ALL PAYMENT METHODS) WITHIN THE (GOOGLE PLAY STORE) TO (STOP!) BEING CHARGED MONTHLY SUBSCRIPTION CHARGES.
THIS SMACKS OF A (GOOGLE PLAY STORE) SCAM.

I just do I have a notification on my debit card Google Play stole money off my debit card Google Play social impact no idea what that is never signed up for it $8 and some change if they are doing this to every person that has anything to do with Google Play they are making millions they are crooks and it's my opinion they should be prosecuted to the full extent of the law it will not let me upload the photo of the transaction just a warning be very careful Google Play they are not honest

I made a free trial on a google product and then cancelled before it was over, but they went ahead and deducted funds, I requested a refund from them and it was granted but I had to wait for 2 months claiming that my payment method was blocked which is actually not true, like how is it difficult to refund a to a card when you actually deducted from it? Anyways I got 2 other cards and the refund was not procced on any,. On the forth card they claimed they proccesed the refund (which I never got a receipt of) but the transaction they claimed to have refunded on my cards history it shows that the transaction was not a deposit but another deduction trial which was declined since I had insufficient funds. They told me to contact the card issuer about it which I did and the card issuer looked at it and requested that if the refund was really made then google should provide a receipt or a screenshot of the successful refund on their end, I asked google for the prof and they never gave it. At last they said they can't assist me further with the case.
In short, this was my honest experience with them, they stole my money!
Be warned don't even try to purchase from them or adding your payment method to their site,
They will deduct money from your account you will not get your refund back, they will keep taking you in circles. Its just that its not possible to upload screenshots here I could have shown you all of it.
Please don't! Don't dare! Mine is gone you better keep yours!

Got my gc approved used it once with a remaining balance and today I have to submit all documents again to use the same card.beyond mad customer

Don't play any games they are all scan on google play I try for 1 month and they're only good of taking money.

First of all, HBOMax sucks. For over a month, shows will just start buffering and then stop working. You can't delete the app to reinstall bc it comes default with the Samsung TV I bought, so they won't let you remove. So, I decided to try and cancel.
Oh boy. I realize the HBO subscription doesn't come up anywhere on my subscriptions in Google.
Youtube TV is there, but no HBO. So, I call HBO first. HBOMax says, "not our problem - we manage subscriptions through google play. But we can confirm your account is through Google Play"
Then, Google Play customer support says - "We can't find your account, so we can't help you." Well, that's helpful :/ That's the reason I'm calling, why am I getting charged every month if I don't have an account.

So, I'm stuck paying for a service that doesn't work because HBOMax won't let me cancel, and Google Play says there's no evidence of an account - but BILLS me, and I get emails from them all the time.

I'll end up telling my bank to block charges, and then Google probably send me to collections. Feels so corrupt.

I too got scammed by someone regarding the Google Play cards. Someone pretended he was my boss and asked me to go and get $500 in google play cards. The scammer quickly downloaded the cards. Google Play is not secure, they know the issues and do not help at all. They quickly point out they have a clause regarding fraud and the customer is the one on the hook - they will not refund nor block the cards and say they have no way to track which person's google play account downloaded the cards (that information would be helpful for the RCMP). These are extremely unsecure cards - they do not value the people and are not protecting any of us. They simply need to add a feature to track down which account downloaded it so that in the future, when this happens again, and it will - they can take the funds back from said account of the scammer. I am now out $500 and it feels just horrible to be scammed. I will never purchase the unsecure cards in the future and feel horrible for the next victims related to google play.

Works okay but privacy concern and my searches are severely screened compared to other apps, sorry not the best but hoping perspective matures

I had subscribed to a yearly subscription to the Clue Period & Cycle Tracker app on Google Play back in October of 2021. In July of 2022, I decided I no longer wanted this subscription or the App, so I went into the Clue App and deleted my account. I was not aware that you also had to cancel your subscription through Google Play. So, at the beginning of October of 2022, I was charged for my yearly subscription. Within 30 minutes of receiving the confirmation email that I subscribed for another year, I went into Google Play, cancelled the subscription and then requested a refund. After three weeks of fighting with Google Support, as well as the developers of the Clue App, they are refusing to refund me the measly low cost of $34. The most frustrating part of all of this is that one party is blaming the other and both are refusing me a refund. Google Play states that the developer should provide support and refunds for their products, but the Clue App developer states that all subscriptions are handled by Google and they issue refunds. I cannot believe that I wasted 3 weeks of my time providing detailed information to both parties only to find out that they are not refunding me. Here's the best part, even if I wanted to use this subscription that I just paid for, I can't because the Clue App does not have any record of my account at all (probably because I deleted it months ago!). I could not believe how this situation was handled. DON'T SUBSCRIBE TO ANYTHING ON GOOGLE PLAY AND DO NOT SUBSCRIBE TO THE CLUE PERIOD & CYCLE TRACKER APP. YOU WILL BE HIGHLY DISAPPOINTED AND LOSE YOUR MONEY!