Google Play

I paid for two language apps, and their subscriptions were about to be renewed. I didn't want to pay for another year. Canceling those two subscriptions was almost impossible. Google had me change my password two weeks before. I couldn't remember my new password. I was already on my Google account, but they still wanted me to sign in. I asked to change my password. Google verified my account via double authentication, but for the love of God, Google would not let me change my password or sign in. I was charged for both subscriptions because I could not log in. I also could not cancel my subscriptions via the apps themselves. There was no one to call at Google for help.

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Kundu Digital is the best web-based App and it is easier to open after clicking, I can detail all things to read their blog. It is also free. You can get it from Google Play Store. Thank You Kundu Digital. Myself Kaushik Patra. I can get more things.

I had a Google Play account for Kahoot. I contacted Kahoot and canceled that account. Two months later Google Play billed me for it and now they won't refund my money. I even have an email from Kahoot.

Why in the goddamn everliving $#*!ing hell does the reviews limit you to 500 characters. I was trying to talk to these dumbass devs that are trying to shove this feature up everyone's asses and I'm trying to explain to them why this is a $#*!ing bad a idea and the $#*!ty $#*! excuse for an app store limits my review to 500 $#*!ing characters. You try to $#*!ing review a game in 500 $#*!ing characters. Better yet, try to explain to us why your marriage is failing in 500 characters or less, tell us why your kids don't love you in 500 characters or less. $#*! you $#*!.

My 5 year old daughter spent £30 on a game called Roblox without my knowledge or permission I researched the game and realised its not suitable for her so I contacted Google Play Support and explained the situation that she's only 5 the game is for 10+ she didn't have my permission and they've refused to refund me the £30 because it doesn't meet there policy what a joke least its only £30 and not £300

I have been having negative experiences with games which claim to pay cash which I downloaded and saw advertised on games that I downloaded from Google play,
The short of the matter is,, outside of the twelve hours per app it takes for users like me to learn that the apps don't pay out and the advertising is false, Google become an instrument for these losses of time, huge let downs and false advertising because they don't require or seek truth about these games or claims independent of what the developers or other game reps tell them, nor does Google play require their services be delivered within a reasonable time.
The app mentioned here is called Fantasy Blast., it was downloaded on Google play.The problem is I won $1,000 dollars on this app which was promised to me if I watched 30 more videos (which are primarily advertisement for other games and one repaet ad for credit Karma) and waited five hours I watched the videos and waited five hours only to be told I had to wait an additional 49 hours and watch fifty more videos without stopping...
In short Google needs to protect it's consumers from predators making false claims about their products and services by initiating a review of their products before or after complaints or negative reviews are made against them and eliminate their products from the Google play store if they are found to be rooted in creating false expectations for consumers.

I paid for boomerang app 6.32 and they kick me off the app and kept my money I'm not happy about to peed off now I'm hesitating about doing business with Google play anymore I suggest you too thieves

Google Play now takes partial payments out of your account if you don't have the full amount for a subscription you purchased. None of the subscriptions I have accept partial payments, so I end up left with no money in my account and no subscription to enjoy. I have tried to find a way to reach out to customer service, but they're not available due to "the pandemic" - as if that is somehow a viable excuse anymore. I will NEVER make another purchase on the play store as long as I live. GIVE ME BACK MY MONEY AND GET YOUR ACT TOGETHER

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Downloaded a tile game via just play, everything OK,till I got passed level 250. Reached 500 got nothing from just play just pathetic emails saying they hadn't received the appropriate email, 5 days of playing they advertise amazing results payments but THEY JUST SCAM YOU

Google Play does NOT work for the customer. They work for the developers. So when you attach a credit card, and it gets compromised through their service, they will do EVERYTHING they can to punish YOU for the breach, not the developer who made unauthorized use of your card. Thank Jesus Capital One actually cares and protects their customers. Rest assured, to Google, you do NOT matter at all.

I didn't order and don't want a book that dropped into my google play. They won't refund and there's no option to explain to them. Just a no reply email address with their computer says no answer.

I bought a minecraft map which hasn't loaded for 3 days now. But google said that:
So my questions is - how come I pay via google play and I buy something which doesn't work and they leave me with an unworking map and send me to the developer? Never ever will buy anything there again. A rip off.
Google Play

Hi,

We hope this email finds you well. Thank you for contacting Google Play Support.

Issue status

We received your refund request of PLN 27.99 for Minecraft Store Item 6 (Minecraft), Transaction ID GPA.3347-7166-2815-*******, but this purchase doesn't meet with our policy. We understand that this must be frustrating and apologize for any inconvenience caused.

Learn more about our Google Play refund policies.

Next steps

If you need help with an item that you purchased, like activating it, it's often faster to contact the developer directly. You can find developer contact information on the app's page in the Play Store under the "Developer" section or on your order purchase receipt.

Why did you pro-Russian / Anti- American cowards cave in to Putin and remove the Russian opposition voting app which was the only way opposition candidates in that dictatorship could communicate with voters.

We only use google play once in a while to download books for my husband on our tablet. I wanted to download some books for him for an upcoming trip and bought a $25 google play card at our local store to pay for it. I went to download the card within just an hour of buying it and got an error message that said "we need more information, please click here". When I do that it said I have to fill out a form and submit pictures of my card and receipt which I did. I also tried calling the phone number on the back of the card but due to being short staffed, they have not live customer service to help you have to do everything on line. Well after a couple days of waiting I got my response. I got a short letter that simply said your appeal request is denied. WTF! NO reason, nothing, just "denied." So now I am out the hard earned money I spent because their system is screwed up and there is 0 customer support. I will NEVER buy anything with them again. Sad a company has to treat people this way.

They steal your hard earned money, they get your money, but don't keep their part up. I'll never buy another google card again. Very unhappy, you don't even deserve 1 star