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PlanetHosterReviews 93

4.0
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PlanetHoster Reviews Summary

PlanetHoster has a rating of 4 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlanetHoster most frequently mention customer service, support team and top notch. PlanetHoster ranks 20th among Web Hosting sites.

service
39
value
39
shipping
38
returns
38
quality
38
Czechia
1 review
0 helpful votes
Follow Caitlin K.
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I had some issues with SSL certificates on a number of sites and platforms and their technicians managed to resolve all my issues. I am very happy with the quick and professional support. Guys, you have made my day.

Date of experience: December 21, 2020
Finland
1 review
0 helpful votes
Follow Tjesimir T.
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Well I keep thinking to myself "how can they be this affordable AND offer this level of support" way more than I expected and hoped for. Their servers are fast and their patience is phenomenal. Impressed! I highly recommend them to anyone.

Date of experience: November 30, 2020
Czechia
1 review
0 helpful votes
Follow Galit C.
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I've been with Planethoster for about 5 years and have hosted many sites and clients with them. They by far have the best customer service from any of the hosting companies I have worked with between my sites and my clients' sites. You can't beat the service and price and the ease of use of their services and control panel features.

Date of experience: October 26, 2020
Illinois
1 review
0 helpful votes
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10/10 will recommend.
September 29, 2020

Planethoster is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend.

Date of experience: September 29, 2020
NL
1 review
0 helpful votes
Follow Falerina L.
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Always excellent.
September 2, 2020

I had multiple questions and he tackled them one at a time and waited while I completed the tasks to accomplish my goals. My tech help experience with Planethoster is always excellent. Little to no wait time and friendly folks every time with lots of patience.

Date of experience: September 2, 2020
Sweden
1 review
0 helpful votes
Follow Oscar O.
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No issues or downtime on their servers. Everyone has been polite, articulate, and helpful -- every single one of them. I've used the migration function for several clients and for myself, and it was nearly miraculous how well it went. The price is competitive, too. Thanks for being the rock of my business.

Date of experience: August 3, 2020
Italy
1 review
0 helpful votes
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The pricing and support is very good. They use a proprietary front- & back-end which I found very easy to use and I have generally been very satisfied with them.

Date of experience: July 14, 2020
Virginia
1 review
0 helpful votes
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I messed up everything but these people helped me with my issue continuously for 3 hours. And they solved my problem. They did everything they could. And I am not gonna leave this Platform. I am very very very happy with their hosting customer service.

Date of experience: July 7, 2020
France
1 review
0 helpful votes
Follow Gilbert L.
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Suprisingly okay.
June 30, 2020

Suprisingly okay. My compliments to the support team on well-done and fast job. My rating for the first contact is 5/5.

Date of experience: June 30, 2020
Italy
1 review
0 helpful votes
Follow Lee M.
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Excellent support and reliability are the main factors that separate them from other hosting companies. We are very satisfied with their service.

Date of experience: June 9, 2020
Germany
1 review
0 helpful votes
Follow Zerbino D.
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This company's tech team is amazing, always providing us with expert, valuable, quick and friendly assistance, 24/7.
Their reputation precedes them and they live up to all the positive words I heard before I signed on. Like this company a lot.

Date of experience: May 7, 2020
Latvia
1 review
0 helpful votes
Follow Maximilian J.
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I am ridiculously happy with them. I spend many months researching a web host. I run a business, and reliability/uptime are critical. I have been very pleased with the professionalism and quality of the service.

Date of experience: April 13, 2020
Ireland
1 review
0 helpful votes
Follow Hlynur U.
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The situation was someone unknown by me was sending shady email using an address from my domain. Within a short time, Planethoster analyzed the offending email header, took appropriate action, and killed the problem. Can't beat that.
Highly recommended Hosting.

Date of experience: March 26, 2020
GB
1 review
0 helpful votes
Follow Mark S.
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Absolutely the best.
February 12, 2020

I'm quite satisfied with their assistance. The customer service representative was knowledgeable and efficient and quickly took care of my problem. Absolutely the best customer service of any company I've ever dealt with.

Date of experience: February 12, 2020
NL
1 review
0 helpful votes
Follow Nikolai S.
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I am completely satisfied with its customer support, services and not to mention its updates lately which has made the User-interface much better and friendly. Support is super easy. They answered all my questions for me and were very helpful. Later when my site was getting a little crazy and hard for me to keep running by myself, they were quick to offer some solutions and make things easier for me again. Excellent company overall, and great rates.

Date of experience: February 3, 2020
Spain
1 review
0 helpful votes
Follow Jan S.
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I'm very satisfied with this web host, when I registered my account, I made subscription via paypal but I accidentally closed the page after payment was ended and did not returned to just host website to complete registration, I contacted the sales and they gave me my login details. Their features and limitations are very fair for what you pay (6.00 incl. VAT /month)
I got the unlimited plan(I can host as many websites as I wish). I strongly recommend this web host to my friends and colleagues.

Date of experience: January 13, 2020
Switzerland
1 review
0 helpful votes
Follow Harry S.
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Well I'm quite pleased with Planethoster hosting, their services are beyond praise. Most of my colleagues use them too and I found it very user-friendly. Servers work with no glitches. And their pricing policy is simple and flexible and they offer nice discounts from time to time.

Date of experience: December 9, 2019
NL
1 review
0 helpful votes
Follow Joseph C.
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Their support is top notch.
They have many user friendly video tutorials, a live forum, email contact, and 24/7 phone support. If you're serious about your business, website, blog, etc. then it's vital to have this kind of immediate access to help.
Their phone support is incredible. The staff there is friendly, patient, knowledgeable, and real people who aren't just stuck to some script.

Date of experience: October 23, 2019
Washington
1 review
0 helpful votes
Follow Gustavo G.
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Incredibly helpful and fast support team! Every time I had an issue with the site the support on planethoster was prompt. They really do have professionals and it's very comforting to know that every time I have a problem with our website, I can always count on their help. Thank you planethoster Team!

Date of experience: September 16, 2019
NL
1 review
1 helpful vote
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Work is perfect.
August 2, 2019

I have just moved my business website hosting to Planethoster based on the good reviews they had on the net. I have to say the support so far has been excellent, my website was transferred for me with very little fuss and quickly. I had difficulty transferring my e-mail account but again this was transferred for me by a member of the support team very quickly.

Date of experience: August 2, 2019