PipingRock

I ordered a bottle of fish oil and got it less than 10 days. I am so satisfied for their hard and efficient work and putting customer in their mind. The delivery is super fast and money worth it. I like put thumb for them. Just hope they can keep going and deliver good service to many many people.

Since my first purchase on May 2020 till today, I am fully satisfied with their quality products and services. And I have noticed also they keep improving...
Thanks to the company and staffs.
Keep moving forward

The shelves I ordered ended up being incorrect. The cartons are very heavy and I was told no call label would be issued; that is a service most commercial businesses provide. The return shipping charge is 50% of the purchase price due to the weight and I'm still considering whether it's worth the hernia to send back. A liberal return policy without the service is worthless.

I checked the reviews to see if their products are legitimate and good. I have bought from them many times and not really had problems with the postage or receiving my goods This seems to be the major issue in reviews.
One time I gave them an incorrect address and it was all returned to them, I got a complete refund in the form of goods, minus their postage costs which is reasonable, they dealt with it well and communication was good.
So all in all still dont know if what I am "swallowing from Piping rock" is as good as I think it is and should I keep buying from this company.! Thats the thing about supplements you may never know if they helped.

I looked and looked and found no field to enter a coupon code. Used live chat to ask about it, was told they don't do coupons...but I get them in my email from Piping Rock. Wtf. I gave up and ordered elsewhere.

They treat you like you're not even there. Why go into the store if you have a website anyway? Ridiculous

Bought some tablets after a few weeks contacted them as not received it, contacted another times still no reply from emails after 4 and 5 weeks so had to contact them by phone in America which is rediculous. Got a refund. There was an issue with is being delivered. Will never use again

I wish I read the reviews before placing orders! So far, all the international order issues are true... just didn't think that a company could be so blatantly unethical.

I live in Manila, Philippines. I ordered last July 18 and like an obedient (or gullible) customer, I waited for 8-10 weeks, which they said was the typical duration range for international shipments. It's been 10 weeks. Our local customs didn't receive any parcel from Piping Rock. When I informed customer service, they said that they are not responsible for lost items. In other words, I paid for products (PLUS delivery costs) that were obviously never shipped in the first place! And basing on the plethora of similar situations, it seems like there's some sort of Bermuda Triangle for Piping Rock packages that just get "lost" in transit. Guess I have to admit that I've been duped. Hope others get to read these negative reviews before getting sucked into this obvious scam!

DO NOT BUY! STAY AWAY! The only reason i am giving a 1 star is because i nil options of less than this. I ordered some tablets for water alkalinity on 27/01. On 21/02 which is when it was advised i should have received the order they advised me to wait another months as it was held up in customs. On 28/03 i followed up and the same advice provided. They do not give a tracking number period (especially once it hits your country), they do not give you a refund if you never receive your order, they cannot actually confirm the order was shipped.
Trust me, save yourself the frustration and loss of money. Don't buy from these scammers!

Piping Rock recently purchased Nutrition Express and turned a truly easy, convenient order process into a nightmare. Cost with shipping is greater and the shipping time is longer unless you want to Fed Ex overnight. Nothing good here.

I'm sorry to see that some people have allegedly had bad experiences with them. This is my experience: I am 100% satisfied with them so far. Within the past year I've placed several orders, mostly for essential oils. The prices are great. No type of error has been made in filling my orders, my items have been shipped out soon after I've placed the orders, and the packages have arrived in a timely fashion. The products have always been very neatly and carefully packed. Great precautions have been taken to prevent breakage of glass. It's not their fault that I'm not fond of the way some essential oils smell. I just use those sparingly and blend them with other oils that I like. Some people love essential oils and fragrances (including some popular, expensive designer perfumes) that I absolutely cannot stand, and vice versa.

I have ordered from this many times, and never had a problem, my last order arrived in 3 days! The quality appears to be good, the prices are amazing. I don't see how they could do any better. I do live in the US by the way.