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PinterestReviews 482

1.6

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Pinterest Reviews Summary

Pinterest has a rating of 1.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 495th among Social Network sites.

service
76
value
64
shipping
31
returns
31
quality
66
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Ohio
1 review
4 helpful votes
Follow Felicity J.
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The New Update Sucks
March 19, 2023

I am obsessed with Pinterest, but the newest update is not my favorite. When I tap on a picture, instead of it coming up on the screen, it shows me pins 'just like it'. It is annoying when you are trying to watch a Gif or want to read comments on posts. Don't even get me started on the fact that you can not even read some of the small, blurry writings on some of the Pins without clicking on them to make them full screen. I would like Pinterest to go back to the way it was. Before this review, I would have given Pinterest a 5/5, but now I'm giving it a 2/5.

Date of experience: March 19, 2023
Missouri
1 review
1 helpful vote
Follow Ava S.
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Signing in
March 8, 2023

Cute good I like it but when you try to sign in to do everything but then when you type in your age it says sorry use your real age I do and I try 50 other ages but it doesn't work and so many other people have this problem to fix it now!

Date of experience: March 7, 2023
Australia
2 reviews
4 helpful votes
Follow Emma C.
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I've had a Pinterest account for almost 10 years. I hadn't used it for a few years until recently, although I had accumulated a lot of pins.

So I receive an email from them saying they've removed a pin due to inappropriate, self harming content (in other words, some little troll dobbed me in). I would never pin anything harmful so I can only assume (because they didn't tell me which pin it was) that it was an album cover or something like that. They informed me that I need to go through all my pins (there are a lot!) and make sure there's no more inappropriate content or they'll 'take action'.

So I think, I'm over this, I'll just delete my account. So I do that and receive an email saying 'we'll delete your account after 14 days however, if you wish to keep you account log in before that time is up', except there's a red tab saying 'delete account' under that sentence which of course logs you back in. I then receive a flurry of emails from them saying they're reactivated my account! I finally realise it's some kind of ploy to encourage you not to delete your account and stop clicking on it.

The whole premise of Pinterest is ridiculous seeing as you can have your pins taken down for any number of petty reasons and of course, there's the whole copyright issue.

Date of experience: March 1, 2023
Canada
1 review
0 helpful votes
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I think that it is a grate app but i am vary pist of it randomly stopt working and was gliching out and inverted coulers and would not let me login and the home page was just the code for the app please fix this problem

Date of experience: February 10, 2023
Pennsylvania
1 review
0 helpful votes
Follow Corve R.
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I find Pinterest a great site for pics for any occasion but a lot of the merchants on this site have very low trust scores. Not a safe site to order items from. I highly recommend you vet all merchants to assure you are buying from a reputable site. Trust Pilot is a great source.

Date of experience: January 29, 2023
Nebraska
1 review
2 helpful votes
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Bad use
January 29, 2023

I used to be able to scroll through videos all day. Now I can't because when I tap on a video it just doesn't play ever or it just shows pictures since it has been updated. Worst website ever.

Date of experience: January 29, 2023
Indiana
2 reviews
2 helpful votes
Follow Teresa S.
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I use to love Pinterest! Now it seems too overpopulated with the same posts over and over. The most frustrating thing now I'd just trying to get to a recipe once you find one! Many times the "jump to recipe" isn't there or it is still so over ran with ads and pop ups and I can't stand it any longer!

Worthless to me now!

Date of experience: January 28, 2023
Texas
2 reviews
2 helpful votes
Follow Aaliyah j.
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@$$
January 2, 2023

So pinterest is $#*!. I try to be myself and be confident as a 15 year old girl and post pics of me, sometimes in my swim suits and they always deactivate my account which makes me feel ugly and worthless. Like is it not okay you know. So pinterest stop deactivating my account!

Date of experience: January 2, 2023
Poland
1 review
5 helpful votes
Follow amara l.
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Not that good.
December 31, 2022

The site itself is amazing, and very easy to use. It's very simple, looks nice, and works the way it should. But the pinterest support is horrible, most of the time they mistake innocent pins for inappropriate content and don't delete the real harmful, or inappropriate content. If your account ever got banned you'll probably never really get it back, because pinterest support simply does not care if your account was falsely banned.

Date of experience: December 31, 2022
North Carolina
1 review
0 helpful votes
Follow M M.
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Scammed
December 20, 2022

I ordered pots and pans that were called Onisa, I was given a fake tracking number and wasn't able to track in the US. Onisa pretended that it was left at my mailbox on 11/25 at 4:57pm. The mailboxes are on the street and packages aren't left on the street. Furthermore, my camera system disputes that and nothing was ever dropped off. I contacted pinterest and still haven't heard back three weeks later. I contacted the company Onisa and they ignored me. I contacted pinterest and was ignored. Onisa has since kept the ad up but changed the name of the company on the ad. Beware of cast iron pans double set $49.99.

Date of experience: December 20, 2022
Michigan
1 review
0 helpful votes
Follow George M.
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The one thing that I like about Pinterest is that when I find the latest ideas in food recipes Pinterest helps me to get a copy of the recipe, so I don't miss the new trend and other variety that you could add to meal options for every day meal planning.

Date of experience: December 12, 2022
New Jersey
1 review
3 helpful votes
Follow Laura Y.
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I've been trying to contact Pinterest customer services for weeks & they are extremely slow to respond (if they respond at all). I've been unable to create pins for weeks & have done everything they suggested (cleared cache, re-downloaded app, etc.) & nothing has worked. I've followed up multiple times and have gotten no help at all. Pretty disappointing & may just delete the app since I cant use for my personal business.

Date of experience: December 7, 2022
Brazil
1 review
5 helpful votes
Follow Robert W.
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Pinterest customer support is a joke. Except that it is not funny when you are a bona fide business that hopes to use the platform to advertise. Their customer service reps jerked us around for a month clueless about why Pinterest is marking our ads as SPAM. They ultimately said there was nothing they could do about it and told us to read the "troubleshooting" page on Pinterest. What a bunch of clowns. This is not a serious company for serious business.

Date of experience: December 5, 2022
New Jersey
1 review
1 helpful vote
Follow Jook L.
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Don't be tempted to buy anything too good to be true from Plutodgx. I paid $40. For a product and was sent a cheap toy purse that was worth maybe $2. They collect your shipping address and phone number. Now I get random friendship messages on my phone.

Date of experience: December 1, 2022
GB
1 review
5 helpful votes
Follow RUTA K.
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Deactivating Accounts Without Any Valid Reason
November 30, 2022

I have (or rather had) so many boards I use for work, which I can't access now. My account was deactivated for unknown reason. I never post anything on Pinterest, so can't see how I violated their rules. Wrote soOooo many times to them, probably over 100 messages... guess what...no response, non at all. Why they even bother adding pop up message "Contact us if you have questions or would like to reactivate your account" if they do not plan to respond. Really hope someone will contact me and this review could be change to more satisfactory.

Date of experience: November 30, 2022
Oregon
1 review
1 helpful vote
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Interface - 0
Usability - 0
Service - 0
Moblie Site - 0
Mobile App - 1
Content - 6
It is a shame to see so many creative people wanting to share their artwork through a website pick this one and then everyone has issues seeing it sharing it and enjoying it.

One star. Saved by your content which can be seen elsewhere on the internet as people have left.

Date of experience: October 31, 2022
Philippines
1 review
0 helpful votes
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Average
November 1, 2022

For me Pinterest is a personal platform, one that you go to in order to take time for yourself and not for the sake of connecting with your loved ones. Because of this, influencers are discovered differently on Pinterest, it is primarily by their content that users identify them, not by their reputation or identity. Indeed, a Pinterest user will not spontaneously search for influencers in the application's search bar but will discover inspiring content created by professional content creators as they use the platform.

Date of experience: October 31, 2022
Washington
3 reviews
0 helpful votes
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All blacks on their commercials. THERE ARE NO BROWN, WHITE, AMERICAN INDIANS OR ASIANS. EXTREMELY RACIST COMPANY!

Date of experience: October 16, 2022
Florida
1 review
0 helpful votes
Follow Jen M.
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Pinterest makes it easy to swap pins and ideas with educators across the globe and to help keep lessons fresh and exciting. To do this, as well as connecting with existing contacts, I can search for educational content and boards, and follow those educators that inspire me and will be a good asset to my classroom.

Date of experience: October 4, 2022
North Carolina
1 review
0 helpful votes
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Too many ads
September 29, 2022

The amount of ads I see is becoming way too excessive. There's almost as many ads as there are pins at this point. No joke, I just opened Pinterest, and there's at least eight ads at the top, no pins, just ads. Along with this, there's an issue with my boards where some sections will become stuck in some places. This has happened with at least three of my boards, as well as any new ones I make. It's been over a year I've had this issue, and it still hasn't been fixed.

Date of experience: September 29, 2022

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