Just try experimenting with pigeonly so hoping it goes well love the pricing offer on pictures and things
Pigeon.ly helped me save a ton of money. They were very helpful in the sign up process as well. I definitely recommend
It's a pleasure serving you Lindsay. I really appreciate you taking the time to share your feedback and being so open with us. We hope you continue to enjoy our services!
It makes jail calls way cheaper so the money gives further. You can find tour incarcerated friends and family easy
It's a great service and saves money in the long run but my incarnated person didn't get messages while I had to trial period
Hello Chery and thank you for your feedback. We regret that you your trial expired while waiting for delivery. We would love to make it up to you! Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
Seems to always be billing issues this time of year. However I was refunded the 4 error charges. Thank you Alex!
I love this app helps me keep in touch with my best friend. At a very cheap rate. Thank you pigeonly!
Hello Mireya and thank you so much for the positive feedback. Spread the word and stay well!
Keeps us connected for a very good price. Absolutely LOVE this app! Its easy, convenient and fast! Making incarceration so much easier.
Thank you so much we appreciate your wonderful review Kalene! We try to make our page and services as easy and as affordable as possible so you can enjoy contacting your loved one!
It's convenient Nd easy. The Best apart is Being to able to send Postcards, Pictures and Your personal letters all thru your phone.
Hello Cynthia,
Postcards is also one of our favorites too! We recommend testing out sending articles next, its an easy and informative way to stay up to date or learn new things.
This is avlife saver. I cdnt believe how much i got to do for my loved one with so little monies. We are both very pleased thabk you pigeonly!
I don't even know where to start. It seems like Pigeonly doesn't care about you being in contact with your loved one. They just want your money. I was stupid enough to prepay knowing the date my husband was coming home. My husband kept on having issues after issues using the number they provided. I called multiple times to complain because what's the point of having their number where my husband is calling my direct out of state number and paying 21 cents a minute? They kept on telling me that the number is working and they don't see why he is having issues. After 2 weeks of having the issues where occasionally he was able to use the number and 90% of the time he could not I had had enough. I told them to refind my money and cancel the account or fix the issues. The lady on the phone told me I will get someone to look into the problem and see what can be done. One week later - no call. I received an email today that my account was closed. What?! Where is my money? I called again and talked to Angel who promised to take care of the issue and see what can be done. She did tell me that the company has been doing some work on the system for the last few weeks and that's why my husband has been having issues. NOBODY TOLD ME THAT! After 45 mins on the phone she asked if she can call back and still promised to fix the issue. We agreed on the time she will call back - nothing. No call. What kind of company is this?
Absolutely terrible! They say they care that you stay in touch with your loved ones? How? By taking the money and cancelling my account? Please learn from me - run while you can. Terrible terrible company.
Hello Gina. We deeply regret the experience you went through when utilizing our services. Instances like these require speaking with someone on our management staff. Feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail how we would be better able to serve you. Thank you..
Im please with the prices and what yall other for us to send inmates. I was having trouble about a service talk to representive very nice and heplful
We are incredibly grateful that you took the time out to leave us such a kind review. We look forward to serving you for all your needs.
I have a lot of friends it made some bad choices and ended up in a bad situation that got sent away for a while. I pride myself on being a good friend and not forgetting about people because they have been sent away- especially when they are some of my best friends... Ihey tried to write them all letters but then if they call on the phone the letters seem like old news because I already spoke to them and told them everything that was in the letter or I end up just throwing it away because it's old news by the time that I remember to stamp it and mail it. It seems that if I'm not out of envelopes I'm out of stamps if I'm not out of stamps I'm out of paper if I'm not out of paper I have no pens I can't seem to get it together with writing and mailing a letter so I end up sending them nothing at all even though I think about them all day long. I found this app today and for only $0.99 yes that is a special but it's normally only $4.99 right on my phone I can write them a letter right on their app and hit send and they get it to my friend that is sent away for a while. No stamps no envelopes don't even have to get off the couch lol... The The scene goes for photos for $4.99 a month I can send as many photos as I want to them right off my cell phone don't have to get them developed don't have to send them in the mail nothing. The only downside I see so far is it I sent one letter and then I tried to send another one a few hours later and it said I had to wait because my first one was still being processed so even though the letters are unlimited I'm not sure how much time you have to wait in between to send more than one other than that life just got a lot easier!
I sincerely apologize for the confusion the reason you are only able to send only one of each product at a time is that we don't want the facility to throw out any of your important mail in case they have a restriction as to how many mail orders of the same product can be received in one day.
I'm so grateful that yall or doing such a thing for the images I get to send pics for little to nothing to my son...
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones.
Wanted to add funds, message funds couldn't be added was directed to moneygram, they didn't have the correctional facility available
I am so sorry to hear that you have had such a hard time adding funds for the facility your inmate was located. We offer many services that may be able to assist you with what your looking for. So that we can better understand your concerns please give us a call at (800) 323-9895, M-f 6am-6pm PST.
You guys helped me out alot and answered my questions and everything if it wasn't for you I would of been going crazy
This company will help you to get tomyour loved one and there is no wait or confusion. Just click and send and your inmate is getting there mail.
Hi Cassandra,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
Good work they constantly on it with email & etc. They found people i couldn't find thats why they got 5 starts they just need to do comissary
It was extremely easy to find and then set up. I didn't kniw where to look or call to find my friend Thank you
It made it so much easier to get. My photoes to a loved one and saved a lot of time. Great prices as well
Hi Karly,
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience
Pigeonly is AMAZING, i am able to communicate with my loved one at an affordable price. Keep connecting families Pigeonly
Hi Zibele,
Thank You for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers. Like you, all our other customers too loved using Pigeonly.
Overview
Pigeonly has a rating of 2.9 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pigeonly most frequently mention customer service, credit card and bank account. Pigeonly ranks 3rd among Directories sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Niannza, thanks for your time and review. We really hope you've found everything easy and convenient to use however please give us a call if you have any questions or concerns@ 1800-323-9895. We’re here M-F 6 am - 6 pm PST