Best and fastest way of connecting with your loved ones in prison. Litterally! You guys ROCK Pigeonly.
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Never thought I could find all the services that this site provides, thank you for helping me keep in touch with hubby.
Talk and letters
Hi Perla,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.
It's very easy to access, simple and I love all the services available. Thank you it is quite appreciated.
Hello Breanna,
Thank you so much for taking the time to leave us this amazing review. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
This was the most easiest convenient site I've ever worked with. Very easy to navigate and understand.
Tonya,
Thank you for giving us a shot, we are ecstatic when we know we have met someone's expectations. Thank you for choosing Pigeonly!
It's very fast and easy I've told my family about this app so we could keep in touch with our love ones
Hey Whitney,
We tried our best to make the process of signing up for pigeonly services quick, simple, and convenient. I am grateful for your business with our service
Save lot of money on calling your loved ones to keep in touch. Appreciate the good service and reasonable pricing.
Thank you so much for your kind words, Latigue. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to speaking with you again in the future!
Very good and fast service excellent for loved ones wont be disappointed trust me pictures were received as normal great quality
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
I think the staff at Pigeonly make you feel valued, worth their time and that having an account with them, actually matters.
I really enjoy being able to send my loved one anything anytime. It will help him not forget us while he is there.
Hello Susan,
We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
With living in the fast pace world we do. This has been an amazing little tool to have anytime day or night.
Thanks for the awesome review, Christina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Give us a call if you need anything. Cheers!
I liked how simple it was to setup. Pigeonly is much more convenient than most inmate calling services.
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly.
First time using and it was the easiest process ever. Thank you for allowing us to connect with our loved ones in such a quick easy manner
Honestly it's the best and makes sending letters to your loved ones in jail a breeze! I would definitely recommend
Love this service. Has made reaching out to my loved one so much easier and quicker! I highly recommend!
That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Great app for keeping in touch with loved ones. Cheap way to send letters and postcards without all the work.
Hi Jessica,
Thank You so much for your review. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
I'm pretty new her, the forwarding number they have me didn't work. So waste of money but I sent pictures and he got them fairly quick
Hello Taylor. Thank you for the feedback. We do regret the fact that the number did not connect but happy the pictures arrived in an expedited manner. Feel free to contact an Account Manager M-F 6-6 PM at 8003239895 in order for your account to be discussed in full detail. Thank you.
Best way to send mail virtually. Fast and effective. My inmate loves the articles & postcards. I would highly recommend.
This is an awesome way to write and put money on your loved ones books. Its everything in one place!
It would b nice if everything works so far only the picture sending worked for me
Wish I could talk wit my husband.
Hello Vivian and thank you kindly for the feedback. We regret the frustration you experienced regarding our services and it would be best to discuss it with you over the phone. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
Answer: Hello: To all who have suffered multiple, unauthorized charges by Pigeonly. I have submitted all necessary info to classaction.org to initiate a class action suit. My request is being reviewed by lawyers who will let me know if Pigeonly's actions warrant a class suit. You can go to classaction.org to review the process. You may also want to check out the current suits and settlements to see if you qualify as an injured party entitled to a portion of the settlement. If the lawyers decide we have a valid case, they will draft the complaint and file with the appropriate court. The judge must approve the class action before it can go any further; the lawyers will reach out to injured parties, and/or post the suit/settlement on classaction.org, newspapers, etc. If you aren't contacted, please make the effort to join this class action once it's posted. It doesn't require an appearance in any court, nor much of your time. These people are lining their pockets at the expense of so many of us already forced to deal with unfortunate situations. Let's stand together and stop this greedy corporate fraud. Paulashouseboat@gmail.com
Answer: Report to police. They are running a scam. Used all my available credit on my card. I am filing police report tomorrow and they will investigate. I'm done.
Answer: I have it and for the first month worked fine now not working so I just went and got a cell # in his area and said forget it not paying for a service that does not work And when you call customer service they keep saying they are working on the issue and it has been 5 days since my first call saying it wasn't working they are letting you get through for about a month then assigning the # to someone else attaching it to that persons number a big, Ole scam do not use them
Answer: You can send a postcard or letter to your loved one and include your assigned number. Or give them the number the next time they call. Also a lot of jails have implemented emails.
Pigeonly has a rating of 2.9 stars from 1,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pigeonly most frequently mention customer service, credit card and bank account. Pigeonly ranks 3rd among Directories sites.
Hi Grace, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to speaking to you again. Best Wishes.