Pigeonly Reviews Summary
The company has garnered significant negative feedback, primarily due to persistent issues with unauthorized charges and inadequate customer service. Customers frequently report difficulties in cancelling subscriptions, resulting in repeated billing despite attempts to halt services. Many express frustration over unresponsive customer support, including disconnected phone lines and unhelpful email interactions. While some users appreciate the concept of the service for maintaining communication with incarcerated loved ones, the overwhelming sentiment is one of dissatisfaction, highlighting a critical need for improved operational integrity and customer care to restore trust and credibility.
This summary is generated by AI, based on text from customer reviews
Very simple site. My only issue is the amount of time it is taking to process my order. Other than that it's a good website.
It was extremely interested. To the point. Shelf explanatory notes available online help 24/7 just simply simple
Its just something new to get use to at first but once the ball gets rolling it gets easier. Long as the services reach my love ones inside the jail. I'm more than satisfied.
This app offers lots of options to keep you connected to your loved ones. And you won't believe how reasonable their rates are! But don't just take my word for it. Download the app and try it for yourself. Easy to use products. Delivered in a timely manner. It takes all the hassle out of buying postcards and stamps. Type it up on your phone or computer. Hit send. It's that easy!
I have had a very positive experience using pigeonly. They are very fast and are great at keeping you updated on where things are, such as letters being delivered and at what time. I would recomend to everyone.
This site has helped alit with my brother being in jail and money being very tight, we are able to have him check in more often then he would
This is a great way to communicate with your love ones that are in jail. They offer many services such as unlimited letters, phone call options and funding that allows for easier conversation between you and your loved ones that are, let's face it, are probably not in their best state of mind. It also keeps you updated on your loved ones case.
Right now, it's a hassle to go to the post office where I live. Hubby and I are having problems so phone calls aren't plentiful. Being able to just write how I feel and press submit relieved a lot of pressure while we're trying to work things out. If I knew about this 4 years ago, could have saved me some money.
Great experience with this it helps me keep in touch when your loved one needs it the most! Would highly recommend
Thank you for all notifications i am totally satisfied with Pigeonly. They have good plans and reliable. I would highly recommend Pigeonly
Pigeonly is the best app for keeping in contact with loved ones who are incarcerated. They not only go above and beyond but they do it for a very low price. Best app ever.
Good work they constantly on it with email & etc. They found people i couldn't find thats why they got 5 starts they just need to do comissary
Took a while to send but it's great if you don't have a printer. Unlimited photos you can send hundreds
Hello A. E. thank you for giving us a shot, we are ecstatic when we know we have met someone's expectations. Thank you for choosing Pigeonly!
I'm pretty new her, the forwarding number they have me didn't work. So waste of money but I sent pictures and he got them fairly quick
Hello Taylor. Thank you for the feedback. We do regret the fact that the number did not connect but happy the pictures arrived in an expedited manner. Feel free to contact an Account Manager M-F 6-6 PM at 8003239895 in order for your account to be discussed in full detail. Thank you.
Using this app is very convenient and it's easy to use. You can send your loved ones letters. Photos, money and all in one.
Good way to keep in touch and share memories with loved ones while theY are away. Especially during the COVID pandemic. Have faith and let go of negativity in this crazy thing called life. It's too short to be anything but Happy?
To tell people about how easier it is to setup a account and how fast it is thank u for helping me in this time of need.
I was alil confuse but then when my inmate called me i was statified and happy w what i paid you guys are a perfect company i highly wld recomend
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sarah and thank you for the feedback. Normal processing time is 1-24 hours. If you ever have a delay over the stated timeframe, feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss the particulars of your account in full detail and get your issue resolved as soon as possible. Thank you and stay well.