I purchased an item from phonesrefurb and ordered the incorrect colour; after purchasing, I wrote them and informed them of this; they agreed to assist me and I was able to replace my item.
Thank you.
Absolutely thrilled with my experience shopping at Phonesrefurb! In just a span of 5 days, my long-awaited package arrived, and I couldn't be happier with my purchase. The quality of the refurbished phone I received is outstanding, making every penny well-spent. Hats off to PhonesRefurb for their top-notch service and product quality. Looking forward to future shopping endeavors with them!
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I spent days trying to check out on their website. Their payment methods were then limited to options that didn't have any buyer protection (bank transfer only) - I emailed them to ask why and they just said I would just have to use one of the available options. Seemed too convenient so I waited!
I refreshed the page again two days later and PayPal was an option, I purchased the iPad through PayPal on a credit card (to ensure I was protected), a short while later they just cancelled the order and refunded for no reason.
I emailed to find out why it was cancelled, they said I would need to pay via other methods, going back to bank transfer. Red flag!
Looking at these reviews it's clear I've dodged a potential scam! Do not pay with anything other than credit card or PayPal or both so you have a layer of protection. They just want to you to pay via bank transfer to avoid fees and buyer protection!
Also the business is registered to a business forwarding address, just like a PO BOX. This is simply an address that can receive post and be used register a business with companies house.
Your representation of events is inaccurate. I attempted to make a single purchase, not multiple, and any flagging by your system was unwarranted. Despite this, I appreciate your efforts to communicate and provide alternative payment options such as Apple Pay, Google Pay, or Volt checkout.
However, your tone suggests a lack of understanding and implies unwarranted suspicion on my part. Given the circumstances, I may indeed explore other purchasing options. Thank you for your attention to this matter.
We are reachable via our official channel.
Totally working. It's smaller than I thought but it's cute and handy. It was delivered in a nice condition and wrapped well. The updates are regular.I love it so much thank you!
Thank you for shopping with us.
Decided to give a gift to my father and bought the Zenphone Asus. The managers helped me a lot in choosing this model, and I was very satisfied with the consultation. After all, I pleased my father with the gift. Grateful to the Phonesrefurb team for the consultation and quality service. The delivery was prompt, they met all the deadlines. I regularly buy from them and definitely recommend it.
I bought a phone here refurbished pixel 4 XL. The quality is remarkable. It's well worth the money for their high quality products. I highly recommended! Packaging in great also.
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Very satisfied with the work of the store and its employees. They delivered the phone as promised. I recommend not using PayPal but paying directly. Then there won't be a shipping delay.
Thank you, we appreciate it
A good opportunity to buy technology much cheaper, but you need to understand that it is most likely after returns. The seller is responsible; I am completely satisfied with the purchase and service.
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A reliable solution for everyone looking for affordable electronics. My Dell laptop has been a great purchase, and I appreciate their dedication to customer satisfaction.
I bought my phone Refurbished Pixel 7 Pro here. The quality is remarkable. Its well worth the money for this high quality product. I highly recommend!
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We took MacBook laptops for our office. Everything works fine, no problems. Thanks for the opportunity to buy a quality product several times cheaper than in city stores.
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Phonesrefurb's commitment to customer service is outstanding. They promptly addressed my concerns, and the entire purchasing process was smooth. I'm a happy customer!
My order from Phonesrefurb arrived quickly and was well-packaged to ensure its safety. I appreciate the attention to detail.
Excellent Customer Service. Whenever I've had a question or concern, the team at Phonesrefurb has been quick to respond and incredibly helpful. A+ for customer service.
Phonesrefurb has truly exceeded my expectations! The refurbished electronic gadget I purchased was in impeccable condition, and the prices are unbeatable. I highly recommend their services!
I bought my iPhone 11 in the store not long ago. It doesn't lag behind others in terms of quality. Whether it's music, special programs, or the internet, everything works. It has everything I need!
Excellent store, I've been buying technology here for several years, always been very satisfied with both the technology and the quality of service. Highly recommend to everyone!
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The OnePlus 11 arrived in perfect condition. No complaints about the delivery. It looks and works like brand new. Thank you for the fast and reliable service!
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Very good online store, especially pleased with the wide variety of phones and gadgets, and the assortment is constantly updated. They always help to choose the best for the money available.
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Received all the items exactly as ordered The store delivers well, packs well, the product is well received, on the cover. If there is a chance, will continue to order Transport is also good
Overview
Phones Refurb has a rating of 3.5 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phones Refurb most frequently mention customer service, high quality and top notch. Phones Refurb ranks 21st among Electronics sites.
As a UK-based company founded in 2022, PHONESREFURB LTD is dedicated to providing you with top-quality electronic gadgets at affordable prices.
Our extensive range of products is carefully sourced from reputable independent suppliers worldwide, ensuring that you get the best selection at competitive prices. Our commitment to excellent customer service is unwavering, with a dedicated team available to address any queries or concerns you may have.
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- London, London, United Kingdom
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Business History
Our extensive range of products is carefully sourced from reputable independent suppliers worldwide, ensuring that you get the best selection at competitive prices.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your experience