• The Phoenix Group

The Phoenix Group

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

The Phoenix Group has a rating of 1.83 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. The Phoenix Group ranks 56th among Payment Processing sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate The Phoenix Group?
Top Critical Review

“CAUTION”

Charles R.
7/10/22

Nightmare. Scam operation. Stay away. They wrap you up in an automatic monthly payment and make it difficult for you to trace what's going on. Once you figure it all out they don't respond. You're forced to cancel your card. I think the payment is associated with sssh.com. I wish more people would speak up about it. What they're doing is wrong and they must be stopped.

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user charlesr1722
1 review
1 helpful vote
July 10th, 2022

Nightmare. Scam operation. Stay away.

They wrap you up in an automatic monthly payment and make it difficult for you to trace what's going on. Once you figure it all out they don't respond. You're forced to cancel your card. I think the payment is associated with sssh.com. I wish more people would speak up about it. What they're doing is wrong and they must be stopped.

Thumbnail of user mitchellb260
1 review
0 helpful votes
January 8th, 2023
Verified purchase

Phenix Credit Group is a legitimate credit repair service, but I was deeply disappointed with their customer service. I worked directly with Ashton Ammons. He talks a good game up front setting expectations, but the follow-through just wasn't there after I paid up front. There are promises of follow-up consultations to track the progress, but those never happened. I definitely don't think I got what I paid for, and would strongly recommend others against making this same mistake.

Service
Value
Quality
Thumbnail of user megb3
1 review
10 helpful votes
Thumbnail of user lorriey
2 reviews
5 helpful votes
October 6th, 2022
Verified purchase

It's a scam. Signed up for free trial and was immediately billed $4.95. Three days later another charge for $19.95 appeared. Had to cancel card and dispute charges.

Thumbnail of user brancoisd
1 review
3 helpful votes
April 14th, 2017

Two day free trial, did not cancel during the 48 hours with a long weekend.
Enjoyed the site, discussed with partner, best price was for the year which we agreed.
Saw the monthly charge of 19.99 on bank account, called Phoenix group to take the charge off so we could purchase year, told purchase year after the month... wth... I said I will go to bank and stop the 19.99 charge... he stated " account will be sent to credit collectors" and "your credit will be marred".
This sounded like a canned policy statement.
Do not do business with companies too stupid to know how to make decisions to better their business or to take care of customers.
#goodproduct#otherproductsoutthere
#ignorantscammypolicy

Thumbnail of user blethynh
2 reviews
10 helpful votes
December 12th, 2011

Associated with www.sssh.com. Ripoff, I took a 2-day trial, it automatically enrolled me in 1-month trial & wouldn't refund me since I hadn't read all the fine print.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about The Phoenix Group?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about The Phoenix Group?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business