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    Pet Tag 4 Life

Ratings On Other Platforms

Trustpilot
1.6 / 5
ResellerRatings
1 / 5
Corporate Values

Overview

Pet Tag 4 Life has a consumer rating of 1.28 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Pet Tag 4 Life most frequently mention customer service and phone number problems.Pet Tag 4 Life ranks 231st among Pet Supply sites.

  • Service
    8
  • Value
    8
  • Shipping
    9
  • Returns
    6
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
5
View ratings trends
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • 16 assuming this was a UK based company (as is implied on the website) and that it would be despatched within 24 hours.
  • No phone number and they do not respond to the online contact form.
How would you rate Pet Tag 4 Life?
Top Positive Review

“Not a scam..”

little p.
9/24/20

I don't know and UNDERSTAND the negative reviews. My tag arrived today in cute package within 5 days.: 3 but what matters is that my pup is happy with it and me too! And it cost under 8€ so quality is worth of money. :) <3 i believe is it very small and new company, so that's why they have paid for google to advertise their pages with different countries and languages. Please do not be mean, they are people like us, and they try make their best!

See positive reviews
Top Critical Review

“DO NOT BUY”

Harini H.
7/19/21

Awful awful company! I ordered a pet tag with an extra clip on. I thought i was ordering from a UK based company but turns out they were shipping from switzerland (or so they said). It took weeks for the order to arrive. Then i was missing the clip on in the order. To make it all worse, my cat has only gone out with tag 3 times outside and it's been properly dented and scratched! Really bad quality product. Do not bother busing from this terrible company. I wished i had read the reviews beforehand!

See critical reviews

Reviews (36)

Rating

Timeframe

Other

Reviews that mention popular keywords

24 hours (5) phone number (4)
harinih3
1 review
1 helpful vote
July 19th, 2021
Verified purchase

Awful awful company! I ordered a pet tag with an extra clip on. I thought i was ordering from a UK based company but turns out they were shipping from switzerland (or so they said). It took weeks for the order to arrive. Then i was missing the clip on in the order. To make it all worse, my cat has only gone out with tag 3 times outside and it's been properly dented and scratched! Really bad quality product. Do not bother busing from this terrible company. I wished i had read the reviews beforehand!

minkuse
1 review
0 helpful votes
September 11th, 2021

You can put up with the delivery time, but the quality is an absolute disappointment. The quality of the metal is poor, very easily scratched. The inscription is barely visible due to the color of the metal, the laser cutting depth is minimal in order to save money, the inscription is not centered. All investments went to the website. Crooked-handed ghouls. I do not recommend it very much

Products used:
Pet tag

Service
Value
Shipping
Quality
elizabeths1617
1 review
0 helpful votes
March 12th, 2021
Verified purchase

Totally unhappy with the deception, the product, the customer service. I ordered a pet tag + collar but only received a collar. Why would I go to a website called "pet tag for life" if I wanted a collar? I only wanted a pet tag. I spent a stupid amount of time entering the information (pet name, phone number, etc) to make the pet tag perfect. The collar was only an optional add-on at the end of the purchase. Also, I was under the impression with the website having a ". Ca" at the end that it was a Canadian business. Nope! China!

Tip for consumers:
This is a Chinese company. They will not send you the right products. They will not care if they send you the wrong products.

Products used:
None. Garbage.

Service
Value
Shipping
Returns
Quality
littlep5
1 review
0 helpful votes
September 24th, 2020

I don't know and UNDERSTAND the negative reviews. My tag arrived today in cute package within 5 days.: 3 but what matters is that my pup is happy with it and me too! And it cost under 8€ so quality is worth of money. :) <3 i believe is it very small and new company, so that's why they have paid for google to advertise their pages with different countries and languages. Please do not be mean, they are people like us, and they try make their best!

nargesa1
1 review
0 helpful votes
January 14th, 2022

My order has just received. I thought it was a scam because they introduce themselves as a New Zealand Company and 24hrs delivery then I got an email after payment that they will ship from Spain. However, the order was very beautiful. I wish they was honest about the origin of the company and the time of shipping.

Tip for consumers:
They are not in your country they are shipping from Spain and it takes long time to be delivered.

Products used:
Cat ID tag

Service
Value
Shipping
Returns
Quality
ccc116
1 review
1 helpful vote
March 8th, 2021

I placed my order over a month ago under the impression that it was a Canadian company (website ends in. Ca). I received a shipment email last month saying it is being shipped from Switzerland and will take 7 days. It has never arrived, this company is a complete scam! Check your credit statements to make sure they don't charge extra.

Service
Value
Shipping
Returns
Quality
franziskal2
1 review
0 helpful votes
February 10th, 2022

I ordered and paid two weeks ago. Customer service just ignore my messages. No response and no tracking which actually works

Tip for consumers:
That they are not a new zealand company which their website makes out it is

Products used:
Pet tags

Service
Shipping
stephaniej834
1 review
0 helpful votes
June 24th, 2021

Have spent weeks trying to get my money back from this company. Emails are ignored, order never arrived, and now I am out of pocket. We are now having to take this up with a small claims court.
An utter con of a company and should be avoided at all costs!

Tip for consumers:
Avoid at all costs!

Products used:
Nothing arrived

Service
Value
Shipping
Returns
Quality
johnf3424
1 review
0 helpful votes
September 21st, 2021

When will I learn to read the reviews first. I've read my complaint in almost every review on this website. I ordered the dog tag on August 26. After the quoted 5-7 days came and went I contacted the company by email to let them know that I still had not received the package. I got an email back from a Marisa Guarduño with what appeared to be a pre-scripted response. Now we are at 17 days since my order was placed and no dog tag. I am now going to try to contact my financial institution to see if they can retrieve my money. I have said this many times in the past, but NEVER AGAIN!

Tip for consumers:
I need to read the reviews before I purchase.

Products used:
None

Service
Value
Shipping
Returns
Quality
marianneb211
1 review
0 helpful votes
May 6th, 2022

I bought 4 pet tags because even though they aren't cheap, the ' it'll last a lifetime promise' decided it. They look fabulous when they come. But within weeks the colour starts to wear off. I notified them and they asked me to send photos which I did. They responded that because you can still read the engraving they can't do anything about it. I've got 2 tags here still to give to certain dogs knowing that in a few weeks they're going to look cheap and nasty because the colour is already coming off. After several emails, they said they would send me a new tag, but upon receipt of the new tag I have to return the old one. Which I had no problem doing at all... until they said I had to pay tfor the return. But they don't ask you to send it to Switzerland which is where they are dispatched from, you have to return it to USA. And this will cost more than the tag itself. Why have we got to pay for a return to a place we didn't buy it from?

Tip for consumers:
If you buy from this company, do not have a coloured tag because the colour will come off around the edges within a few weeks and the ring you get to attach the tag is what causes the colour to erode.+

Products used:
I had 4 dog tags

Service
Value
Shipping
Returns
Quality
kendran27
1 review
1 helpful vote
March 5th, 2021

Terrible quality. The engraving is cooked, off center and way to small to even read. How does this happen?! You guys just dont check product before it ships? Anyways, I messaged them and they tokd me they woukd send me a new one but the font u picked wouldn't work... why have it advertised then?! Well whatever they asked me if I'd like to change the font. I said yes whatever needs to be done to compensate the money I paid for this. They emailed back saying they were getting ready to ship my new label... but didn't even ask me what font I wanted this time and I swear if they send me a cheap version other then the Swarovski version I already paid for I will literally drive to their warehouse and throw hands

kozac1
1 review
1 helpful vote
April 24th, 2020

I would give 0 but there is no option. I ordered a tag on the 19th March, today is 24th April, still nothing arrived. I am sure now that I have been scammed and lost money. Keep away!

chloem102
1 review
0 helpful votes
March 28th, 2021

I absolutely could not fault this company. I received my tag for my little Mylo yesterday and it's absolutely stunning. It's flat so very comfy for Mylo so it doesn't get in the way, and it's so beautiful to look at. So many people have seen and asked where it's from! It came within 2 weeks and during covid, I think that is a very reasonable time for a small company so I don't understand all the horrible complaints about waiting. Thank you so much I am over the moon!

Value
Shipping
Quality
elenas211
1 review
1 helpful vote
February 20th, 2021

I placed an order two months ago, I have not received anything. I have contacted many times by mail, but my money is not returned to me.

deanf68
1 review
3 helpful votes
December 5th, 2019

Wish could give a 0 star in my opinion dont even deserve a 1 star ordered 4 months ago got an email saying they have dispatched my order took a month couldn't call them no number emailed them said still havent received my order got an email back saying if I dont get it in the next 2 weeks they will resend it, still didn't receive it asked them for a refund only received the refund a month later and they short paid wat an utter scam we needa shut them down

Tip for consumers:
Close the tab nd search somewhere else

Products used:
None didn't receive anything

Service
Value
Shipping
Returns
Quality
louisew105
1 review
1 helpful vote
October 1st, 2019

CRAP, CRAP, CRAP. They're actually an American based company using a UK web address. I waited 12 days for tags to arrive no response via customer service email until I filed a complaint on PayPal. When I got them they were cheap low quality rubbish and smaller than a 50p. DONT BUY FROM THIS COMPANY

gemmac37
1 review
3 helpful votes
August 12th, 2019

Such thin and flimsy material with printed writing that's too small to read and rubs off. I had paid extra for two large tags with an engraved text, the tags are small not large, the text is unreadable as its so small and the writing is stamped on and rubs off easily. I asked for a refund and they said I must pay more money to return the items and they refused a refund. They are a scam company based overseas and do not understand complaints. Refuse to give any contact telephone numbers and only respond by email eventually after ten emails complaining. Absolutely shocking! Do not ever buy!

neilb145
1 review
1 helpful vote
April 23rd, 2019

They use a. co.uk web address to make you think they are a reputable UK business they are not.
Took over three weeks to deliver then its a poor poor quality product. Hard to read the print and the tag feels very cheap.

Buy elsewhere this is a bad company

belindas52
1 review
1 helpful vote
February 24th, 2019

Never received item, seen hundreds of reviews now from others saying they never received either. Contacted company but they just keep telling you to wait even though its been well over the allowed arrival time, they tell you to wait so you can't lodge a refund with paypal.

vanessah106
1 review
1 helpful vote
February 5th, 2019

I have been waiting for over 3 weeks for my dog tag to arrive. I have emailed them several time and have been told to be more patient. I have asked twice now for a refund and they don't even answer my emails

Very poor service!

angelaj140
1 review
2 helpful votes
August 18th, 2019

I haven't even received my item but have been hit with a whopping $223.17 AUD import fee for an item which cost $13.50 AUD! I have not heard back from customer service and had no idea the company was even based in the US! DO NOT BUY! Why would a dog name tag require and import fee great than $200+?

davidh597
1 review
1 helpful vote
November 6th, 2017

It took just over a week for the tags to arrive from America, not a UK company even though its a co.uk domain. The phone number on the tag was just under 2mm high and not at all clear. I complained and they offered me a 25% discount on my next order, lol. No replacement or refund.

jeanf56
1 review
3 helpful votes
October 18th, 2017

Apparently my tags we're shipped on the 3 rd of October with a waiting time of 5 to 7 business days, when I didn't receive them by day 14 I sent an email to them I got a reply informing me sometimes it takes a few days more because they're coming from America AND why give a timeframe that cannot be met.
I sent another email surprise surprise NO RESPONSE tried to get a phone number to no avail How can this company be allowed to operate in these circumstances I will be doing everything I can to get my money back if I don't receive my tags.

dawnw128
1 review
2 helpful votes
July 23rd, 2018

Took two weeks to arrive, flimsy and cheap and engraving is illegible. Will be ordering from somewhere else.

rubym35
1 review
2 helpful votes
June 1st, 2016

Used this company as it came up as a google endorsed ad in my search. I used this site on the premise it said UK and despatch in 24 hours. What a load of nonsense. I waited a month with no delivery! After emailing with responses making me very uncomfortable I raised a dispute with paypal. Within 48 hours an email said it had been dispatched. Finally a week later its arrived and it is of very poor quality. It arrived in an envelope with a USA address. The advert clearly indicates is a UK business. Use other sites. Steer clear of this one!

Q&A (3)

Answer:

I think they are a scam. I ordered a tag and have yet to receive it.

By April S.

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