Pet Tag 4 Life

They say ship within 24 hours, it did not come within a few weeks so I emailed them numerous times and got no reply. I bought another tag locally so clearly stated that I wanted a refund due to the time lapsed, and opened a PayPal claim. They then emailed to say they would make it and ship in 2-3 weeks! I again wrote to say I require a refund... only to be told a day later they had now shipped it so tough luck. The PayPal claim is ongoing as a matter of principle. Complete scam, pretending to be in UK when actually based in USA.

My order has just received. I thought it was a scam because they introduce themselves as a New Zealand Company and 24hrs delivery then I got an email after payment that they will ship from Spain. However, the order was very beautiful. I wish they was honest about the origin of the company and the time of shipping.

Apparently my tags we're shipped on the 3 rd of October with a waiting time of 5 to 7 business days, when I didn't receive them by day 14 I sent an email to them I got a reply informing me sometimes it takes a few days more because they're coming from America AND why give a timeframe that cannot be met.
I sent another email surprise surprise NO RESPONSE tried to get a phone number to no avail How can this company be allowed to operate in these circumstances I will be doing everything I can to get my money back if I don't receive my tags.

I ordered and paid two weeks ago. Customer service just ignore my messages. No response and no tracking which actually works

I ordered a pet tag on 29. 4. 16 assuming this was a UK based company (as is implied on the website) and that it would be despatched within 24 hours. I received an automated email thanking me for the order and confirming it would be sent within 24 hours. So far so good. As nothing was received by 12. 5. 16 I emailed asking for an update. Received an automated email reply saying they were away until 9.5 (3 days prior to my email) and would send orders asap. By 16.5 had heard nothing more so opened a PayPal dispute. Seller immediately emailed me to say my item would be sent within the next 2-3 weeks (4.5 to 5.5 weeks after ordering an item supposedly sent in 24 hours). I replied that this was unacceptable and I expected them to send it within the next 4 days (quite reasonable, I thought). Seller responded by cancelling my order. I requested a refund of my payment. Seller told me they were not able to refund my money because I had opened a PayPal dispute. I told them that was rubbish, but recvd no further response to any emails. Have now had to open a claim with PayPal to recover my money. This company is in Switzerland not the UK, and at best clearly could not care less about customer service. Having now read of several similar experiences, and noted the lack of any contact information on the website, I am inclined to suspect this is actually a scam/fraud. There are so many other companies offering this service - AVOID PETTAG4LIFE!

I placed an order two months ago, I have not received anything. I have contacted many times by mail, but my money is not returned to me.