Apparently my tags we're shipped on the 3 rd of October with a waiting time of 5 to 7 business days, when I didn't receive them by day 14 I sent an email to them I got a reply informing me sometimes it takes a few days more because they're coming from America AND why give a timeframe that cannot be met.
I sent another email surprise surprise NO RESPONSE tried to get a phone number to no avail How can this company be allowed to operate in these circumstances I will be doing everything I can to get my money back if I don't receive my tags.